Frontline Library Assistant – User Services & Enquiries

Frontline Library Assistant – User Services & Enquiries

Full-Time 26550 - 32450 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Provide top-notch support to library users and manage enquiries across various channels.
  • Company: Join the vibrant team at Imperial College London Library Services.
  • Benefits: Gain valuable experience, flexible hours, and a supportive work environment.
  • Other info: Perfect opportunity for students looking to enhance their CV while studying.
  • Why this job: Make a difference by helping others access vital information and resources.
  • Qualifications: Strong communication skills and a passion for customer service.

The predicted salary is between 26550 - 32450 Β£ per year.

Imperial College London Library Services is seeking a proactive Library Assistant to join the User Services team, providing high-quality front-of-house support and assisting with administrative tasks to back up front-of-house activities.

You will welcome library users, help locate publications, explain how to access e-journals and databases, and manage enquiries via multiple channels including Lib Chat.

The role also involves validating user records on the library system.

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Frontline Library Assistant – User Services & Enquiries employer: SONICOM

At SONICOM, we pride ourselves on being an excellent employer by fostering a diverse and inclusive research environment that encourages collaboration and innovation. Our commitment to employee growth is reflected in our sector-leading salary and opportunities for professional development, making this an ideal place for passionate individuals to thrive in the field of mitochondrial medicine.

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Contact Details:

SONICOM Recruitment Team

We think you need these skills to ace Frontline Library Assistant – User Services & Enquiries

Customer Service Skills
Communication Skills
Administrative Skills
Problem-Solving Skills
Knowledge of Library Systems
Familiarity with E-Journals and Databases
Multi-Channel Support