At a Glance
- Tasks: Ensure our department's spaces are ready for staff and students every day.
- Company: Join a world-leading institution dedicated to using science for humanity.
- Benefits: Enjoy 41 days of annual leave, flexible working, and on-site leisure facilities.
- Other info: Permanent role with 25 hours per week, starting no later than 8am.
- Why this job: Be part of a diverse team and make a real impact in a collaborative environment.
- Qualifications: A levels or equivalent experience in facilities, customer service, and report editing.
The predicted salary is between 37108 - 40166 £ per year.
The Departmental Facilities Assistant is critical to the smooth running of the Department of Aeronautics to ensure that the environment in which our staff and students work and study is at the highest standards.
What you would be doing:
- You will be among the first of our colleagues on campus at the start of the day to ensure the Department’s common spaces, meeting rooms and teaching spaces are prepared.
- You will be proactive with excellent attention to detail, high standards, and will work closely with the Building Champions and other colleagues in the Property Division to ensure that any issues with maintenance or cleaning are properly logged and addressed in a timely manner.
- These skills will also be critical in the reporting and analysis required to enable the department to demonstrate consistency in its receipting of goods and associated timely payment of invoices.
What we are looking for:
- The candidate should be educated to A level standard or equivalent vocational qualification or experience.
- Experience in a facility‑focussed role such as cleaning or maintenance.
- Experience of delivering a customer‑focussed service.
- Experience of reviewing and editing reports (usually downloaded as a spreadsheet).
- Experience of using an online system such as a finance or maintenance system.
What we can offer you:
- The opportunity to continue your career at a world‑leading institution and be part of our mission to use science for humanity.
- Benefit from a sector‑leading salary and remuneration package (including 41 days’ annual leave pro‑rata and generous pension schemes).
- Access to a range of workplace benefits including a flexible working policy from day one, generous family leave packages, on‑site leisure facilities and cycle‑to‑work scheme.
- Interest‑free seat‑ticket loan schemes for travel.
- Be part of a diverse, inclusive and collaborative work culture with various staff networks and resources to support your personal and professional wellbeing.
Further information:
- This is a permanent role for 25 hours per week and is available immediately.
- The salary is £37,108 to £40,166 (pro‑rata).
- This role requires the ability to carry out light manual handling tasks including moving tables and opening or closing meeting room partitions, in accordance with health and safety guidance.
- Appropriate training will be provided and should be kept up to date and reasonable adjustments where necessary will be considered.
- It is expected that the hours for this role will be split equally across the week and start no later than 8am. Typical working hours are expected to be 07:30/08:00 to 13:30/14:00 including a 1 hour unpaid lunch break.
Departmental Facilities Assistant employer: SONICOM
Join a world-leading institution as a Departmental Facilities Assistant, where you will play a vital role in maintaining high standards for our staff and students. Enjoy a supportive work culture that prioritises personal and professional growth, alongside an impressive benefits package including 41 days of annual leave, flexible working options, and access to on-site leisure facilities. Be part of a diverse team committed to using science for humanity, all while enjoying the vibrant campus environment.
StudySmarter Expert Advice🤫
We think this is how you could land Departmental Facilities Assistant
✨Tip Number 1
Get to know the department! Before your interview, do a bit of research on the Department of Aeronautics. Familiarise yourself with their projects and values. This will help you show genuine interest and make a great impression.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to facilities management and customer service. Think about your past experiences and how they relate to the role. We want you to feel confident when discussing your skills!
✨Tip Number 3
Show off your attention to detail! During the interview, highlight specific examples where your attention to detail made a difference in your previous roles. This is key for the Departmental Facilities Assistant position, so let us see your strengths!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team. Don’t miss out on this opportunity to be part of something great!
We think you need these skills to ace Departmental Facilities Assistant
Some tips for your application 🫡
Show Your Attention to Detail:In your application, make sure to highlight your attention to detail. This role is all about maintaining high standards, so share examples of how you've ensured quality in previous jobs or projects.
Customer-Focused Experience Matters:Don’t forget to mention any customer service experience you have. We want to see how you've delivered excellent service in the past, as this is key to creating a great environment for our staff and students.
Be Proactive in Your Approach:We love candidates who take initiative! In your application, describe situations where you’ve proactively solved problems or improved processes. This will show us that you’re ready to jump in and make a difference.
Apply Through Our Website:Finally, remember to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at SONICOM
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Departmental Facilities Assistant. Familiarise yourself with the key tasks like preparing common spaces and addressing maintenance issues. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Attention to Detail
Since this role requires excellent attention to detail, be ready to provide examples from your past experiences where you've successfully managed similar tasks. Whether it’s ensuring cleanliness or logging maintenance issues, specific anecdotes will highlight your suitability for the job.
✨Prepare for Customer Service Questions
Expect questions about your experience in delivering customer-focused service. Think of situations where you’ve gone above and beyond to meet someone’s needs, especially in a facilities context. This will show that you understand the importance of creating a positive environment for staff and students.
✨Familiarise Yourself with Reporting Tools
Since the role involves reviewing and editing reports, brush up on any online systems you’ve used in the past. If you have experience with finance or maintenance systems, be prepared to discuss how you’ve used them effectively. This will demonstrate your readiness to handle the reporting aspects of the job.
