At a Glance
- Tasks: Provide in-person support for mental health and wellbeing to our members.
- Company: Join Sonder, a leader in workplace health and safety innovation.
- Benefits: Flexible casual employment with opportunities for meaningful impact.
- Other info: Be part of a rapidly growing team dedicated to transforming workplace wellbeing.
- Why this job: Make a real difference in people's lives while working in a dynamic environment.
- Qualifications: Experience in mental health or emergency services is essential.
The predicted salary is between 30000 - 40000 £ per year.
At Sonder, we believe that every person deserves to feel safe, supported, and empowered to be at their best - wherever they are. That’s why we’re redefining workplace health, safety, and wellbeing through a seamless blend of technology and human expertise. Sonder’s mobile platform provides 24/7, real-time support from a dedicated team of safety, medical, and mental health professionals - ensuring that our members receive immediate care when they need it most. In critical situations, we go beyond digital support, offering on-the-ground assistance to manage time-sensitive incidents.
By harnessing real-time insights, we enable organisations to take proactive steps toward a healthier, safer future, which leads directly to tangible bottom-line business outcomes.
An Exciting Time to Join Sonder! Since our founding in 2017, Sonder has experienced rapid growth, expanding operations across Australia, New Zealand, and the UK. Backed by Australia’s leading venture capital firms, Seek and Blackbird, we are well-capitalised and on a mission to scale globally, partnering with corporations, educational institutions, and government agencies to transform workplace wellbeing at scale.
Our impact and scale:
- 1,000,000+ members across multiple countries
- 200+ team members, plus an extensive network of on-the-ground responders
If you’re passionate about using technology and human expertise to drive meaningful change, join us in shaping the future of workplace wellbeing!
The role: At the heart of our operation is our Response Network of Sonder Responders. You'll be deployed to provide in-person support to our members to support their wellbeing and mental health. We are seeking experienced mental health, emergency services and wellbeing professionals who are looking for casual employment.
What you'll be doing:
- Nurture partnership relations, engagement and training
- Conduct stakeholder engagement to support Sonder’s business and operational outputs as directed
- Provide input to operational procedures and network management
- Conduct emergency and non-emergency support responses as required
- Assist at customer events to support the understanding and use of Sonder
Your experience in decision making, response, empathy, and a drive to help others will be essential to success and satisfaction in this role.
Who are we looking for? We’re seeking experienced individuals from the mental health sector and emergency services who are passionate about providing assistance to people in need. We are looking for someone who is confident in their ability to assess a critical situation and determine, or recommend, the next steps. Empathy is essential. The ideal candidate is passionate, self-motivated, and takes pride in producing high-quality work every day. Above all else, you - the ideal candidate - will embody the Sonder values and love working in a fast-paced, dynamic workplace.
To be successful in this role, you should have:
- Recent or current experience in the UK within emergency services, mental health or wellbeing sector
- Demonstrated ability to manage a critical incident or potentially traumatic event
- Experience in working with CALD [Culturally and Linguistically Diverse] groups and vulnerable persons
Join Sonder’s innovative movement and feel empowered every day knowing you are contributing to making the world a safer place. Due to the nature of our industry, all Sonder employees are required to complete a National Police Check and DBS check.
Sonder Responder - Expression of Interest in London employer: Sonder
At Sonder, we pride ourselves on creating a vibrant and inclusive work environment where every team member is valued and empowered. As a Host, you'll not only play a crucial role in shaping memorable guest experiences but also benefit from ongoing training and development opportunities that foster personal and professional growth. Located in a bustling area, our restaurant offers a dynamic atmosphere that encourages collaboration and creativity, making it an excellent place for those passionate about hospitality to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Sonder Responder - Expression of Interest in London
✨Get Some Hands-On Experience
If you're looking to land that full-time gig in emergency medical services, don't underestimate the power of hands-on experience! Volunteering with local ambulance services or first aid organisations can give you a great insight into the field and show potential employers you’re dedicated.
✨Connect with EMS Communities
Join local EMS associations or online groups where professionals chat about job opportunities and trends. These communities are goldmines for networking, and you might just overhear about openings at places like Sonder that aren't even advertised yet!
✨Showcase Your Skills Through Certifications
Make sure you’re up to date with your certifications—CPR, first aid, and any relevant EMS training. Having these on your CV or mentioned in interviews can really set you apart from the crowd when applying for that full-time role.
✨Leverage Local Job Fairs
Don’t forget about job fairs, especially those focused on healthcare and emergency services. These events are perfect for meeting representatives from companies like Sonder face-to-face and making a lasting impression. Plus, they often have a ton of insider info about the hiring process!
We think you need these skills to ace Sonder Responder - Expression of Interest in London
Some tips for your application 🫡
Highlight Relevant Certifications:In the emergency medical services world, certifications like EMT or Paramedic are crucial. Make sure to prominently display any relevant qualifications on your CV to show you’re qualified and ready to jump in.
Showcase Your Experience in High-Pressure Situations:This isn’t just about ticking boxes; we want to see how you’ve handled emergencies. Share specific examples from your past roles, focusing on your ability to stay calm and effective under pressure—this will really make your CV stand out!
Craft a Personal Cover Letter:Use your cover letter to express your passion for EMS. Share a brief story about why you got into this field and what drives you. This personal touch helps us connect with you beyond just your qualifications.
Emphasise Teamwork and Communication Skills:Being part of an EMS team means communication is key. Highlight your experiences working in teams, especially in stressful environments, and how you effectively communicate with both your team and patients. This will show us you can thrive in our fast-paced world.
How to prepare for a job interview at Sonder
✨Brush Up on Your Medical Knowledge
As we're stepping into the emergency medical services world, it's crucial to have a solid grasp on medical protocols and procedures. Expect to face scenario-based questions where you'll need to demonstrate your decision-making skills in high-pressure situations, so reviewing your medical textbooks or guidelines might just give you the edge!
✨Showcase Your Communication Skills
In EMS, teamwork and communication can literally save lives. Be prepared to discuss how you've effectively communicated in past settings or during training exercises. They might throw in questions about managing stressful interactions with patients or colleagues, so highlighting your soft skills could really set you apart.
✨Familiarise Yourself With Local Protocols
Since you'll be serving the community, knowing the specific EMS protocols and guidelines of Sonder is key. Research their operations and any recent changes they might have implemented. Demonstrating that you're well-informed about local practices shows your commitment and readiness to hit the ground running.
✨Prepare for Practical Assessments
Don't be surprised if your full-time interview includes a hands-on assessment. Practising skills like CPR, patient assessment, and using EMS technology will show you're ready for the rigours of the job. So gather your training materials and maybe even practice with a mate to simulate the scenario-based tests you might encounter.
