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For Companies At a Glance
- Tasks: Create exceptional first impressions and guide guest interactions through technology.
- Company: Leading global hospitality brand in the UK with a focus on guest experience.
- Benefits: Competitive pay, attractive travel perks, and a rewarding work environment.
- Why this job: Join a dynamic team and make a real difference in guests' experiences.
- Qualifications: Excellent customer service skills and ability to thrive in fast-paced settings.
- Other info: Opportunity for personal growth and development in the hospitality industry.
The predicted salary is between 24000 - 36000 £ per year.
A leading global hospitality brand in the United Kingdom is seeking a Front Desk Hospitality Agent to create exceptional first impressions for guests. You will guide interactions through technology, ensure seamless guest experiences, and maintain a clean and organized environment.
Ideal candidates possess excellent customer service skills and thrive in a fast-paced setting. Join us for a fulfilling and rewarding opportunity with competitive compensation and attractive employee travel perks.
Guest Experience Agent — Front Desk & Concierge in City of London employer: Sonder
Contact Detail:
Sonder Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Agent — Front Desk & Concierge in City of London
✨Tip Number 1
Make sure to showcase your customer service skills during interviews. Share specific examples of how you've created exceptional experiences for guests in the past. We want to see your passion for hospitality shine through!
✨Tip Number 2
Practice your tech-savviness! Familiarise yourself with common hotel management systems and apps. Being comfortable with technology will help you stand out as a candidate who can guide interactions seamlessly.
✨Tip Number 3
Don’t forget to ask questions during your interview! Show us that you’re genuinely interested in the role and the company. It’s a great way to demonstrate your enthusiasm for creating memorable guest experiences.
✨Tip Number 4
Apply through our website for the best chance at landing the job! We love seeing candidates who take the initiative to connect directly with us. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Guest Experience Agent — Front Desk & Concierge in City of London
Some tips for your application 🫡
Show Off Your Customer Service Skills: When you're writing your application, make sure to highlight your customer service experience. We want to see how you've created exceptional experiences for guests in the past, so share specific examples that showcase your skills!
Keep It Professional Yet Friendly: Remember, we’re in the hospitality industry! Your written application should reflect a warm and approachable tone. Use friendly language while maintaining professionalism to give us a taste of your personality.
Tailor Your Application: Don’t just send a generic application our way. Take the time to tailor your CV and cover letter to the Front Desk & Concierge role. Mention how your skills align with the job description and what makes you a perfect fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Sonder
✨Know the Brand Inside Out
Before your interview, do some homework on the hospitality brand. Understand their values, mission, and what sets them apart in the industry. This will not only impress your interviewers but also help you tailor your answers to align with their ethos.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you provided exceptional customer service. Think about challenging situations you’ve handled and how you turned them into positive outcomes. This will demonstrate your ability to thrive in a fast-paced environment.
✨Practice Technology Savvy Responses
Since the role involves guiding interactions through technology, be ready to discuss any relevant tech tools or systems you’ve used in previous jobs. Highlight your adaptability and willingness to learn new technologies, as this is crucial for ensuring seamless guest experiences.
✨Dress the Part and Be Professional
First impressions matter, especially in hospitality. Dress smartly and maintain a professional demeanor throughout the interview. This shows that you understand the importance of presentation in creating exceptional first impressions for guests.
