At a Glance
- Tasks: Support members with mental health matters and provide timely care using innovative technology.
- Company: Wellbeing tech company in Greater Manchester focused on mental health support.
- Benefits: Competitive benefits including annual leave and professional development contributions.
- Why this job: Make a real difference in people's lives while working in a supportive team environment.
- Qualifications: Flexibility, commitment to wellbeing, and a passion for helping others.
- Other info: Ongoing training and opportunities for career growth in a dynamic field.
The predicted salary is between 30000 - 42000 Β£ per year.
A wellbeing technology company in Greater Manchester is seeking a Member Support Specialist to be the first point of contact for members needing support. You will assist in mental health matters and provide timely care using proprietary systems. With ongoing training, you will navigate critical situations and work closely with a team of professionals. The role requires flexibility across a rotating roster and a commitment to supporting workplace wellbeing through technology and human expertise. Competitive benefits include annual leave and professional development contributions.
24/7 Safety & Wellbeing Coordinator employer: Sonder
Contact Detail:
Sonder Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land 24/7 Safety & Wellbeing Coordinator
β¨Tip Number 1
Network like a pro! Reach out to people in the wellbeing tech space, especially those already working at the company you're eyeing. A friendly chat can give you insider info and maybe even a referral!
β¨Tip Number 2
Prepare for the interview by brushing up on mental health topics and the latest trends in workplace wellbeing. Show us that you're not just passionate but also knowledgeable about the field!
β¨Tip Number 3
Be ready to demonstrate your flexibility and teamwork skills. Since the role involves a rotating roster, share examples of how you've successfully adapted to changing situations in the past.
β¨Tip Number 4
Don't forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace 24/7 Safety & Wellbeing Coordinator
Some tips for your application π«‘
Show Your Passion for Wellbeing: When writing your application, let us see your enthusiasm for mental health and wellbeing. Share any relevant experiences or personal stories that highlight your commitment to supporting others in this area.
Tailor Your Application: Make sure to customise your application to fit the role of a Member Support Specialist. Use keywords from the job description and demonstrate how your skills align with what weβre looking for in a candidate.
Be Clear and Concise: We appreciate straightforward communication! Keep your application clear and to the point. Avoid jargon and ensure your key points stand out, making it easy for us to see why youβd be a great fit.
Apply Through Our Website: Donβt forget to submit your application through our website! Itβs the best way for us to receive your details and ensures youβre considered for the role. Plus, itβs super easy to do!
How to prepare for a job interview at Sonder
β¨Know Your Stuff
Familiarise yourself with the company's mission and values, especially around mental health and wellbeing. Understand their technology and how it supports members. This will show your genuine interest and help you connect your skills to their needs.
β¨Showcase Your Empathy
As a Member Support Specialist, empathy is key. Prepare examples from your past experiences where you've successfully supported someone in need. Highlight your ability to remain calm and compassionate in critical situations.
β¨Flexibility is Key
Since the role requires flexibility across a rotating roster, be ready to discuss your availability and willingness to adapt. Share any previous experiences where youβve successfully managed changing schedules or unexpected challenges.
β¨Ask Thoughtful Questions
Prepare some insightful questions about the team dynamics and ongoing training opportunities. This not only shows your enthusiasm for the role but also helps you gauge if the company culture aligns with your values.