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- Tasks: Lead a team of Care Specialists and manage support delivery in a fast-paced environment.
- Company: Innovative workplace wellbeing tech company focused on making a difference.
- Benefits: Competitive salary, annual leave, and professional development opportunities.
- Why this job: Be a key player in supporting wellbeing and leading a dedicated team.
- Qualifications: Strong leadership and problem-solving skills, with the ability to stay calm under pressure.
- Other info: Flexible 24/7 schedule with opportunities for career growth.
The predicted salary is between 36000 - 60000 £ per year.
A workplace wellbeing technology company is seeking a Shift Supervisor to lead its onsite Support Centre in Manchester. The role involves supervising support delivery, mentoring Care Specialists, and managing high-pressure incidents.
The ideal candidate will have strong leadership and problem-solving skills, capable of maintaining calm during emergencies. This position operates on a 24/7 schedule, requiring flexibility.
A competitive benefits package, including annual leave and development opportunities, is provided.
Shift Supervisor, 24/7 Care Center – Lead & Resolve in Manchester employer: Sonder.io
Contact Detail:
Sonder.io Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Supervisor, 24/7 Care Center – Lead & Resolve in Manchester
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the company. They can give you insider info on what it’s really like to work there and might even put in a good word for you.
✨Tip Number 2
Prepare for the interview by practising common questions related to leadership and crisis management. We all know that staying calm under pressure is key, so think of examples from your past where you’ve nailed that!
✨Tip Number 3
Show off your problem-solving skills during the interview. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help us see how you tackle challenges head-on.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Shift Supervisor, 24/7 Care Center – Lead & Resolve in Manchester
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any previous leadership experience. We want to see how you've led teams or managed situations, especially in high-pressure environments. Share specific examples that showcase your ability to stay calm and resolve issues effectively.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Shift Supervisor role. Mention how your skills align with our needs at the Support Centre and why you’re excited about working with us in Manchester.
Be Clear and Concise: We appreciate clarity! Make sure your application is easy to read and straight to the point. Use bullet points where necessary and avoid jargon unless it’s relevant to the role. This helps us quickly see why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position and our company culture there!
How to prepare for a job interview at Sonder.io
✨Know the Company Inside Out
Before your interview, make sure you research the workplace wellbeing technology company thoroughly. Understand their mission, values, and the specific services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Demonstrate Leadership Skills
As a Shift Supervisor, you'll need to showcase your leadership abilities. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight how you maintained calm during high-pressure situations, as this is crucial for the role.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills. Think of potential incidents you might encounter in a 24/7 care centre and how you would handle them. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Show Flexibility and Commitment
Since the position requires flexibility due to the 24/7 schedule, be prepared to discuss your availability and willingness to adapt. Emphasise your commitment to the role and how you can manage work-life balance while ensuring the support centre runs smoothly.
