24/7 Support Centre Lead — Mentor & Respond in Manchester

A leading health technology company in Manchester is looking for a Shift Supervisor to lead its Support Centre, ensuring high-quality Member Support. This role involves mentoring Care Specialists, managing critical incidents, and collaborating with cross-functional teams. The successful candidate will thrive in a fast-paced environment, demonstrating strong leadership and problem-solving skills. With responsibilities spanning a 24/7 operation, flexibility is required. Competitive benefits and a commitment to employee wellbeing make this role attractive. #J-18808-Ljbffr