At a Glance
- Tasks: Lead revenue strategies and optimise business performance for a global hospitality brand.
- Company: Join Sonder, a leading hospitality brand reshaping the future of travel.
- Benefits: Flexible remote work options, competitive salary, and opportunities for professional growth.
- Other info: Be part of a culture that values collaboration, innovation, and personal development.
- Why this job: Make a real impact in a dynamic industry while collaborating with diverse teams.
- Qualifications: 10+ years in strategic roles, strong analytical skills, and proficiency in revenue management tools.
The predicted salary is between 75600 - 92400 £ per year.
Sonder (NASDAQ: SOND) is a leading global hospitality brand, offering premium, design-forward apartments and intimate boutique hotels for the modern, savvy traveler. Founded in 2014, Sonder combines thoughtfully designed spaces with seamless, tech-enabled service — all delivered through a single, beautifully integrated experience. Our properties are located in the world’s most sought-after neighborhoods, spanning 40+ markets across nine countries and three continents. Through the Sonder app, guests enjoy full control over their stay — from self check-in to 24/7 support — making every detail of travel easier, more flexible, and more inspiring.
In 2024, we announced a strategic partnership with Marriott International, bringing Sonder properties to Marriott.com and the Marriott Bonvoy app. This integration connects our inventory and front of house and back of house systems with the world’s largest travel loyalty platform — unlocking exciting new possibilities for our guests and employees. Sonder is focused on delivering amazing experiences for the modern traveler while driving smart, sustainable growth. Our team blends the agility of a tech company with the standards of a global hospitality brand — and we’re building something that’s reshaping the future of travel.
We aspire to build a workplace where employees can thrive. Our culture shapes how we make decisions, how we conduct meetings, how we communicate, and how we treat each other. It’s the coordinated way in which we work that gives us a shot at achieving the epic tale we hope to be part of. Our Leadership Principles are a foundational part of our culture and they play a vital role in guiding the values and actions of our team members. Each of these principles is at the heart of what we do.
We are looking for a Regional Revenue Director to lead our Regional Revenue Management team in Europe. The Revenue Management team is uniquely positioned to drive Sonder’s success and profitability. The team creates and implements data-driven revenue strategies to optimize business performance, and is responsible for ongoing management of pricing and inventory. This role will report to the Regional Vice President, Europe Market Operations. This role is part of our flexible workplace initiative and is remote-optional.
AT SONDER YOU WILL:
- Drive Commercial Performance: Ensure that sales and pricing strategies are based on sound commercial judgment through effective analysis and reporting. Deliver accretive growth in RevPar that drives profitability and Fair Market Share performance. Identify opportunities through channels and recommend channel marketing.
- Build Trust with Key Partners: Work effectively with Revenue Management Sonderites, Operations, Sales, Marketing, E-commerce to ensure incremental financial performance (RevPar, EBITDA). Build an effective working relationship with hotel commercial teams and operations to maintain their trust and confidence in the Revenue Management’s decisions and actions pertaining inventory and rate control, pricing and overbooking. Conduct weekly business focus and group review meetings where the appropriate booking period is evaluated for proper rate and availability control.
- Analyze Information and Monitor Performance: Provide critical analysis of strategies, room statistics and demand factors. Conduct displacement analysis of group business as needed to determine the impact potential businesses will have on RevPAR. Review all tentative and definite group bookings to ensure they support the implemented commercial strategies and group status is updated and group evaluator is used effectively.
- Ensure Region Operating Plan and Forecast: Prepare all weekly, monthly, quarterly forecasts and budgets using appropriate systems and tools. Use specialist knowledge of the hotels and markets to produce and maintain hotel forecasts using prescribed tools. Prepare Annual Region Operating Plan revenue proposals. Perform OneYield forecast validation process on a regular basis to identify changes in trends and opportunities to enhance OneYield forecasts. Maintain OneYield interface where automated rate shopping is configured to ensure the yield system is configured for pricing adjustments appropriately. Proactively identify peak nights and peak periods to set KPI targets and action plans. Identify demand troughs and lead an action plan.
- Support and Execution of New Initiatives: Support execution of new initiatives across key stakeholders including revenue management, marketing, distribution, sales, technology, ecommerce, loyalty, franchise services, business intelligence, and finance. Plan and support rollout and execution of initiatives. Develop project tracking for initiatives, communicate priorities, and report on progress. Establish and maintain strong partnerships across revenue management, marketing, business intelligence, technology, and other organizations.
- Lead with Integrity and Purpose: Create belonging by promoting an environment of collaboration, trust, respect, opportunity, and inclusion. Communicate and set effective goals for Revenue Managers ensuring accountability in achieving these goals. Creates an environment that encourages accountability, high standards, innovation, and has clear performance expectations. Provide leadership to the Revenue Management team and act as main point of contact for special projects, including development of consistent deliverables. Manages team workload by delegating assignments appropriately, prioritizing group activities based on importance, urgency, and impact to goals, as well as ensuring team members have the equipment, materials, and other resources needed to accomplish their work.
- Attract and Develop Talent: Responsible for the recruitment and onboarding of all new Revenue Managers, providing on the job observations and coaching to ensure consistent training across the team. Conducts observations of Revenue team members and delivers timely feedback to develop their skills and abilities. Provides input to enhance and develop tools for better and more efficient analysis.
WHAT WE LOOK FOR:
- Bachelor's degree in a related field, such as business administration, economics, or finance; or equivalent training, education, and experience. Master's degree preferred.
- Minimum ten (10) years of related experience in a quantitative, strategic, or consulting role with progressive supervisory and/or project management experience.
- Strong analytical skills with the ability to interpret complex data and make strategic recommendations.
- Proficiency in revenue management software and tools, such as revenue management systems (OneYield is a plus) and property management systems (Opera).
- Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams and influence decision-making; prior marketing experience preferred.
- Ability to adapt to change and thrive in a dynamic, evolving industry landscape.
- Intellectually curious and self-motivated entrepreneurs.
- Passion for driving business impact.
- Creative thinkers who devise novel approaches to problem solving.
- Demonstrated interest in analyzing and presenting data, using Excel, SQL, Tableau or related software.
- Certification in revenue management (e.g., Certified).
Regional Revenue Director in London employer: Sonder Europe Ltd.
Sonder Europe Ltd. is an exceptional employer that champions a flexible work culture, allowing for remote-optional arrangements that cater to your lifestyle. With a strong focus on employee growth, we provide opportunities for professional development and collaboration across diverse teams, ensuring that you can thrive in your role as the European Revenue Growth Director while contributing to innovative pricing strategies that drive profitability.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Revenue Director in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Sonder Europe Ltd.. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Sonder Europe Ltd.
Don't be shy about reaching out to Sonder Europe Ltd. directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Regional Revenue Director in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Sonder Europe Ltd. and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Sonder Europe Ltd.
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
