Sonatype is seeking a Customer Success Manager to drive proactive, outcomes‑driven guidance for a portfolio of customers in the UK. You will accelerate onboarding, adoption, and time‑to‑value while turning customer insights into measurable outcomes and renewals.
The role emphasizes structured engagement, cross‑functional collaboration with Sales, Support, Product, and Services, and responsible use of GenAI to improve quality and speed of delivery.
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Proactive Customer Success Manager — GenAI-Driven Growth employer: Sonatype
At Sonatype, we pride ourselves on being a leading employer in the software supply chain security sector, offering a dynamic and inclusive work culture that fosters innovation and collaboration. Our remote positions provide flexibility while empowering employees to take ownership of their roles, with ample opportunities for professional growth and development. With a commitment to diversity and a range of benefits including parental leave and paid volunteer time off, we ensure our team members can thrive both personally and professionally in the Nordics and Baltics region.
