Sonatype is seeking a Customer Success Manager to engage a portfolio of customers with data-driven, proactive guidance. You will coordinate cross-functional teams to accelerate onboarding, adoption and value realization while driving renewal confidence and surface opportunities for growth.
The role requires strong customer-facing communication, technical credibility in modern software lifecycles, and a proactive mindset with GenAI fluency to enhance outcomes and planning.
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GenAI-Driven Customer Success Manager employer: Sonatype
At Sonatype, we pride ourselves on being a leading employer in the software supply chain security sector, offering a dynamic and inclusive work culture that fosters innovation and collaboration. Our remote positions provide flexibility while empowering employees to take ownership of their roles, with ample opportunities for professional growth and development. With a commitment to diversity and a range of benefits including parental leave and paid volunteer time off, we ensure our team members can thrive both personally and professionally in the Nordics and Baltics region.
