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For Companies At a Glance
- Tasks: Lead exciting projects in data and analytics for the BioPharma sector.
- Company: Join a dynamic team focused on innovative solutions and client satisfaction.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Make a real impact by driving client success and shaping data strategies.
- Qualifications: Experience in program management and strong communication skills are essential.
- Other info: Be part of a collaborative environment with great career advancement potential.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a dynamic Program & Account Manager to join our Europe team. This role will act as the primary point of contact overseeing the implementation and ongoing support of Microsoft Fabric and Commercial Analytics solutions. In addition to program delivery, the individual will manage the Sonata account, drive client satisfaction, and identify opportunities for growth.
Key Responsibilities
- Serve as the primary UK-based point of contact for the BioPharma client during implementation and support phases.
- Lead program governance, planning, timelines, and execution for Microsoft Fabric and commercial analytics implementation.
- Coordinate with cross-functional delivery teams to ensure milestones and deliverables are met.
- Manage risks, issues, dependencies, and escalation paths effectively.
- Provide regular status updates and reports to internal and client leadership.
- Facilitate meetings, align expectations, and maintain high client satisfaction.
Post-Implementation Support
- Act as the continuous point of contact for all support-related queries.
- Collaborate with European support and technical teams to triage and resolve issues.
- Establish and maintain support structures, processes, and documentation.
Strategic Advisory
- Advise BioPharma stakeholders on data and analytics strategy, including commercial analytics and associated technologies.
- Identify opportunities for process improvement, optimization, and future initiatives.
- Present recommendations and roadmaps to senior stakeholders.
Account Management & Growth
- Manage the Sonata account for the BioPharma client, ensuring strong relationships and trust.
- Identify and pursue opportunities to grow the account through new initiatives, services, and solutions.
- Work closely with sales and leadership teams to develop proposals and strategic plans.
- Monitor account health, revenue, and client satisfaction metrics.
Qualifications
- Proven experience in program and project management within data and analytics domains.
- Excellent client-facing communication and stakeholder management skills.
- Ability to manage risks, dependencies, and complex delivery timelines.
- Experience in account management and growth strategies.
- Familiarity with BioPharma industry processes and compliance is a plus.
Skills
- Program governance and delivery
- Data and analytics strategy
- Relationship building and account growth
- Risk and issue management
- Strong presentation and communication skills
Program Manager in Windsor employer: Sonata Software
Contact Detail:
Sonata Software Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Program Manager in Windsor
✨Tip Number 1
Network like a pro! Reach out to people in the BioPharma industry or those who work with Microsoft Fabric. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for interviews by practising your storytelling skills. We want to hear about your past experiences in program management and how you've tackled challenges. Make it relatable and engaging!
✨Tip Number 3
Showcase your client-facing skills during interviews. Talk about how you've built relationships and managed accounts in the past. Remember, it's all about trust and satisfaction!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Program Manager in Windsor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Program Manager role. Highlight your experience in program and project management, especially within data and analytics. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how you can drive client satisfaction and account growth. Keep it engaging and personal – we love a bit of personality!
Showcase Relevant Experience: When detailing your past roles, focus on your achievements in managing programs and accounts. Share specific examples of how you've handled risks, managed timelines, and improved processes. We’re all about results!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Sonata Software
✨Know Your Stuff
Make sure you’re well-versed in Microsoft Fabric and commercial analytics. Brush up on the latest trends in data and analytics, especially within the BioPharma sector. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Project Management Skills
Prepare to discuss specific examples of how you've managed projects in the past. Highlight your experience with program governance, risk management, and how you’ve coordinated with cross-functional teams. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Client-Centric Mindset
Since this role involves a lot of client interaction, be ready to demonstrate your client-facing communication skills. Share instances where you’ve successfully built relationships or resolved issues for clients. Emphasise your ability to maintain high client satisfaction and how you’ve driven account growth.
✨Ask Insightful Questions
Prepare thoughtful questions that show your understanding of the company and the role. Inquire about their current challenges in implementing Microsoft Fabric or how they measure client satisfaction. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
