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For Companies At a Glance
- Tasks: Lead projects and manage client relationships in the exciting world of data and analytics.
- Company: Join a leading Modernization Engineering company with a global presence.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Make a real impact by driving modernization and innovation for top-tier clients.
- Qualifications: Experience in project management and strong communication skills are essential.
- Other info: Dynamic role with opportunities to work on cutting-edge technologies and strategies.
The predicted salary is between 36000 - 60000 £ per year.
Sonata Software Overview
In today's market, there is a unique duality in technology adoption. On one side, extreme focus on cost containment by clients, and on the other, deep motivation to modernize their Digital storefronts to attract more consumers and B2B customers.
As a leading Modernization Engineering company, we aim to deliver modernization-driven hypergrowth for our clients based on the deep differentiation we have created in Modernization Engineering, powered by our Lightening suite and 16-step Platformationâ„¢ playbook. In addition, we bring agility and systems thinking to accelerate time to market for our clients.
Headquartered in Bengaluru, India, Sonata has a strong global presence, including key regions in the US, UK, Europe, APAC, and ANZ. We are a trusted partner of world-leading companies in BFSI (Banking, Financial Services, and Insurance), HLS (Healthcare and Lifesciences), TMT (Telecom, Media, and Technology), Retail & CPG, and Manufacturing space. Our bouquet of Modernization Engineering Services cuts across Cloud, Data, Dynamics, Contact Centers, and around newer technologies like Generative AI, MS Fabric, and other modernization platforms.
Role Summary
We are seeking a dynamic Program & Account Manager to join our Europe team. This role will act as the primary UK-based point of contact overseeing the implementation and ongoing support of Microsoft Fabric and Commercial Analytics solutions. In addition to program delivery, the individual will manage the Sonata account, drive client satisfaction, and identify opportunities for growth.
Key Responsibilities:
- Program & Project Management
- Serve as the primary UK-based point of contact during implementation and support phases.
- Lead program governance, planning, timelines, and execution for Microsoft Fabric and commercial analytics implementation.
- Coordinate with cross-functional delivery teams to ensure milestones and deliverables are met.
- Manage risks, issues, dependencies, and escalation paths effectively.
- Provide regular status updates and reports to internal and client leadership.
- Facilitate meetings, align expectations, and maintain high client satisfaction.
- Act as the continuous point of contact for all support-related queries.
- Collaborate with European support and technical teams to triage and resolve issues.
- Establish and maintain support structures, processes, and documentation.
- Advise BioPharma stakeholders on data and analytics strategy, including commercial analytics and associated technologies.
- Identify opportunities for process improvement, optimization, and future initiatives.
- Present recommendations and roadmaps to senior stakeholders.
- Manage the Sonata account for the BioPharma client, ensuring strong relationships and trust.
- Identify and pursue opportunities to grow the account through new initiatives, services, and solutions.
- Work closely with sales and leadership teams to develop proposals and strategic plans.
- Monitor account health, revenue, and client satisfaction metrics.
Qualifications
- Proven experience in program and project management within data and analytics domains.
- Excellent client-facing communication and stakeholder management skills.
- Ability to manage risks, dependencies, and complex delivery timelines.
- Experience in account management and growth strategies.
- Familiarity with BioPharma industry processes and compliance is a plus.
Skills
- Program governance and delivery
- Data and analytics strategy
- Relationship building and account growth
- Risk and issue management
- Strong presentation and communication skills
Program & Account Manager in Windsor employer: Sonata Software
Contact Detail:
Sonata Software Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Program & Account Manager in Windsor
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially around Microsoft Fabric and analytics. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the Program & Account Manager role. Highlight your project management skills and client-facing experience to make a strong impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Program & Account Manager in Windsor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Program & Account Manager role. Highlight your experience in program management and client-facing roles, especially in data and analytics. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you a perfect fit. Don't forget to mention any relevant experience in the BioPharma industry if you have it!
Showcase Your Communication Skills: Since this role involves a lot of client interaction, make sure your written application reflects your communication skills. Keep it clear, concise, and professional. We love a good storyteller, so let your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Sonata Software
✨Know Your Stuff
Make sure you understand the ins and outs of program and project management, especially in data and analytics. Brush up on Microsoft Fabric and commercial analytics solutions, as these will be key topics during your interview.
✨Showcase Your Communication Skills
Since this role involves a lot of client interaction, practice articulating your thoughts clearly. Prepare examples of how you've successfully managed client relationships and resolved issues in the past.
✨Demonstrate Strategic Thinking
Be ready to discuss how you would advise stakeholders on data and analytics strategies. Think about potential process improvements and be prepared to present your ideas confidently.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing risks or coordinating with cross-functional teams. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
