At a Glance
- Tasks: Design and support SharePoint and Exchange environments, troubleshoot issues, and manage migrations.
- Company: Join a leading tech firm focused on innovative solutions and customer success.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Ideal for those seeking to leverage their skills in a dynamic, customer-focused role.
- Why this job: Be at the forefront of technology, making a real difference in enterprise environments.
- Qualifications: 15-20 years IT experience with strong SharePoint and Exchange expertise required.
The predicted salary is between 49500 - 60500 £ per year.
Share Point & Exchange Customer Engineer
Role Overview
We are seeking a highly experienced
Microsoft Share Point & Exchange Hybrid Engineer with strong enterprise-level expertise across
Share Point Online, Share Point On-Premises, Exchange Online, and Exchange On-Premises .
The candidate will be responsible for enterprise Share Point architecture, administration, troubleshooting, migration and hybrid solutions, along with Exchange administration and hybrid messaging support.
Key Responsibilities
- Share Point
- Design, administer and support enterprise
Share Point Online and Share Point On-Premises environments.
- Provide expertise in
Share Point Architecture and Topology .
- Manage Share Point
Service Applications, authentication, permissions and configurations .
- Troubleshoot complex Share Point infrastructure and application issues.
- Perform
Share Point patching, upgrades and version migrations .
- Manage and maintain enterprise Share Point Server environments.
- Design and support
Share Point Hybrid solutions.
- Plan and execute migrations from
Share Point On-Premises to Share Point Online .
- Support enterprise Share Point scaling, performance and availability.
- Develop and support
Share Point Disaster Recovery solutions.
- Manage sites, lists, libraries, permissions and other Share Point components.
- Provide technical assessments, workshops, training and expert guidance to customers.
- Support Microsoft 365 and Share Point modernization initiatives.
- Act as a senior technical resource for complex customer environments.
- Exchange
- Administer and support
- Microsoft Exchange Server 2016/2019/SE and
Exchange Online .
- Design, implement and maintain
Exchange Hybrid environments.
- Configure and troubleshoot
Hybrid Configuration Wizard (HCW) , hybrid mail flow and secure mail routing.
- Manage
DAG, mailbox databases, transport services, connectors, certificates and virtual directories .
- Troubleshoot mail flow, Autodiscover, Outlook connectivity, mailbox access and authentication issues.
- Manage Exchange Online mailboxes, shared/resource mailboxes, distribution groups and Microsoft 365 Groups.
- Configure mail flow rules, retention, archiving and compliance policies .
- Support
Exchange Online Protection (EOP) and Microsoft Defender for Office 365.
- Support Exchange migrations between On-Premises and Exchange Online.
- Manage
SPF, DKIM and DMARC configurations.
- Use
Power Shell / Exchange Management Shell for administration and automation.
- Required Technical Skills
- Share Point
- Share Point Online
- Share Point On-Premises
- Share Point Architecture / Topology
- Share Point Service Applications
- Share Point Troubleshooting
- Share Point Authentication
- Share Point Hybrid
- Share Point Online Migration
- Share Point Server Upgrades & Patching
- Enterprise Share Point Administration
- Share Point Disaster Recovery
- Share Point Performance & Scaling
- Microsoft 365
- Exchange
- Exchange Online
- Exchange Server 2016/2019/SE
- Exchange Hybrid
- Hybrid Configuration Wizard (HCW)
- Database Availability Groups (DAG)
- Mail Flow / SMTP
- Autodiscover
- Exchange Connectors
- Exchange Online Protection
- Microsoft Defender for Office 365
- SPF / DKIM / DMARC
- Exchange Migration
- Power Shell
- Identity & Infrastructure
- Active Directory
- Microsoft Entra ID / Azure AD
- Azure AD Connect
- Hybrid Identity
- High Availability
- Disaster Recovery
- Candidate Requirements
- 15–20 years of overall IT experience
- Strong hands-on enterprise
- Share Point expertise
- Strong experience across both
- Share Point Online and Share Point On-Premises
- Solid
- Exchange Online and Exchange On-Premises experience
- Proven experience with
- Share Point and Exchange Hybrid environments
- Active SC Security Clearance
- Excellent English communication skills
- Strong customer-facing, technical writing, presentation and training skills
- Experience working in enterprise/customer environments
SharePoint & Exchange Customer Engineer in Norwich employer: Sonata Software
Sonata Software is an excellent employer, offering a dynamic work culture that fosters innovation and collaboration. With a strong focus on employee growth, we provide ample opportunities for professional development and skill enhancement in the rapidly evolving field of data architecture. Located in the UK, our team enjoys a supportive environment that values work-life balance and encourages meaningful contributions to cutting-edge projects.
StudySmarter Expert Advice🤫
We think this is how you could land SharePoint & Exchange Customer Engineer in Norwich
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Sonata Software values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Sonata Software might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Sonata Software!
✨Direct Apply to Sonata Software
Let's not forget to apply directly through the Sonata Software website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace SharePoint & Exchange Customer Engineer in Norwich
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Sonata Software.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Sonata Software. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Sonata Software
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
