At a Glance
- Tasks: Manage software delivery, support client onboarding, and bridge communication between teams.
- Company: Exciting early-stage software start-up based in Glasgow with a global reach.
- Benefits: Competitive salary, employee share scheme, pension contributions, and remote work flexibility.
- Other info: Collaborate with an international team and enjoy excellent career growth opportunities.
- Why this job: Join a dynamic team and take ownership of varied projects from day one.
- Qualifications: Recent graduate or early-career candidate with strong organisational skills.
The predicted salary is between 30000 - 40000 € per year.
About Sonas
Sonas is an early-stage software start-up based in Glasgow, building cash management software for ATM operators and Financial Institutions. We’re a small, ambitious team operating across international markets.
We’re looking for a highly organised, detail-oriented individual to join our Product Support Team. You’ll manage software delivery end-to-end, support client onboarding, and act as the bridge between developers, stakeholders, and customers. No background in finance or software is required — what matters is your mindset: logical, proactive, and user-focused. This is a varied role that spans project management, product testing, and client support and will be suited to someone who thrives on ownership and variety.
What You'll Do
- Build and maintain agile project plans across multiple workstreams, tracking progress and removing blockers
- Supervise developers day-to-day — managing milestones, estimates, and deadlines
- Travel to client sites to support implementation, onboarding workshops, and troubleshoot issues
- Provide technical support during client demos and pilot phases
- Write storyboards and product briefs based on client needs and internal discussions
- Assist product testing (including regression testing), designing test approaches and diagnosing issues logically
- Run internal product walkthroughs to keep staff up to speed on new features
- Support developers with data and product knowledge during their projects
- Maintain development records and repositories
What We're Looking For
- Recent graduate or early-career candidate eager to take on responsibility from day one
- Exceptional organisation and attention to detail
- Clear, confident communicator — comfortable with both technical and non-technical audiences
- Logical and methodical thinker, especially when designing and analysing tests
- Strong time management with the ability to juggle shifting priorities
- Self-starter who collaborates well across a global team and time zones
- Problem-solving mindset with a strong sense of the user’s perspective
- Proficient in Excel and Microsoft Office
Qualifications
- Competitive salary
- Employee share scheme — join early and share in our growth
- Pension with employer contributions
- Predominantly remote working (Occasional visits to the office – Darnley, Glasgow), with the opportunity to collaborate across an international team spanning the UK, Asia, and beyond
Product Specialist in Glasgow employer: Sonas Systems
At Sonas, we pride ourselves on being an excellent employer that fosters a dynamic and inclusive work culture. As a member of our Product Support Team, you'll enjoy competitive salaries, an employee share scheme, and a pension plan with contributions, all while working predominantly remotely with occasional office visits in Darnley, Glasgow. We are committed to your professional growth, offering opportunities to take ownership of projects and collaborate with a diverse international team, making your role both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Product Specialist in Glasgow
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Sonas. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by practising common questions related to project management and client support. Think about how your skills align with what Sonas is looking for, and be ready to share examples from your experiences.
✨Tip Number 3
Show your enthusiasm for the role! When you get the chance to speak with someone from Sonas, let them know why you’re excited about the product and how you can contribute to the team’s success.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Sonas team.
We think you need these skills to ace Product Specialist in Glasgow
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Product Specialist role. Highlight your organisational skills and any relevant experiences that showcase your attention to detail and problem-solving mindset.
Show Off Your Communication Skills:Since you'll be working with both technical and non-technical audiences, it's crucial to demonstrate your clear and confident communication style. Use examples in your application that reflect how you've effectively communicated in past roles or projects.
Emphasise Your Proactive Mindset:We love self-starters! In your application, share instances where you've taken initiative or ownership of a project. This will show us that you're ready to dive into the varied responsibilities of the role.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Sonas Systems
✨Know the Product Inside Out
Before your interview, make sure you understand Sonas's cash management software and its target audience. Familiarise yourself with the challenges ATM operators and financial institutions face, so you can discuss how you would support them effectively.
✨Showcase Your Organisational Skills
Since the role requires exceptional organisation, prepare examples from your past experiences where you successfully managed multiple tasks or projects. Be ready to explain how you prioritised and tracked progress, as this will demonstrate your fit for the position.
✨Communicate Clearly and Confidently
Practice explaining technical concepts in simple terms, as you'll need to communicate with both technical and non-technical audiences. During the interview, focus on being clear and concise, showcasing your ability to bridge gaps between different stakeholders.
✨Emphasise Your Problem-Solving Mindset
Prepare to discuss specific instances where you've tackled challenges or resolved issues. Highlight your logical approach and user-focused mindset, as these qualities are crucial for the role and will resonate well with the interviewers.
