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- Tasks: Deliver exceptional service across front of house, housekeeping, and kitchen support.
- Company: Join the award-winning Sonas Collection, known for highland hospitality.
- Benefits: Real living wage, tips, free meals, gym membership, and extra holiday days.
- Why this job: Be part of a team that creates happiness and makes a difference in local communities.
- Qualifications: Customer service experience preferred; driving licence required.
- Other info: Flexible contracts available with opportunities for growth and learning.
Join Our Team At The Sonas Collection.
Are you passionate about highland hospitality and delivering exceptional service?
Then we\’re currently looking for General Assistants to join our team at Knipoch House Hotel, near Oban.
We offer both permanent and temporary positions with flexible contract lengths tailored to suit your needs.
About Us:
The Sonas Collection is an award winning, family owned and operated business, comprised of four boutique period properties that have been wonderfully renovated and cared for.
Our main purpose is to deliver warm \”Highland Hospitality\” to our guests, create great opportunities for our employees and make a difference in our local rural communities.
The word Sonas is Gaelic for \”happiness\”, and happiness is our aim.
More About The Role:
General Assistants are key to delivering a great guest experience across our properties. This multiskilled position involves working in front of house, housekeeping, and kitchen support, offering plenty of variety and opportunities to learn.
If you\’re adaptable, service-driven, and enjoy working across different departments, this role is perfect for you
Pay & Benefits:
We offer a host of great pay & benefits including:
· Real living wage employer – always.
· Fair share of tips – always.
· Access to wellbeing services.
· Company pension scheme.
· 1 Extra holiday day per annum for your birthday.
· 1 Extra holiday day per annum for a major life celebration
· 50% discount in our restaurants.
· Special rates across our hotels.
· Free gym membership.
· Free meals while on shift.
· Paid breaks.
Job Types: Full-time, Part-time, Permanent, Fixed term contract
Pay: From ÂŁ13.00 per hour
Benefits:
- Additional leave
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Gym membership
- Health & wellbeing programme
- On-site parking
Application question(s):
- Do you have any spent, or unspent, criminal convictions?
Experience:
- Customer service: 1 year (preferred)
Language:
- English (preferred)
Licence/Certification:
- Driving Licence (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
General Assistant employer: Sonas Collection
Contact Detail:
Sonas Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Sonas Collection. Understanding their values and what they stand for will help you connect with them during your chat.
✨Tip Number 2
Show off your adaptability! Since the General Assistant role involves various tasks, be ready to share examples of how you've successfully juggled different responsibilities in past jobs.
✨Tip Number 3
Bring your personality! The hospitality industry thrives on great customer service, so let your friendly and approachable nature shine through in your interactions.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at Knipoch House Hotel.
We think you need these skills to ace General Assistant
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for highland hospitality shine through! Share any experiences that highlight your commitment to delivering exceptional service, as this is what we value most at The Sonas Collection.
Tailor Your Application: Make sure to customise your application for the General Assistant role. Highlight your adaptability and willingness to work across different departments, as this versatility is key to our team’s success.
Be Honest and Clear: If you have any spent or unspent criminal convictions, be upfront about it in your application. We appreciate honesty and clarity, and it helps us understand your background better.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of joining our team. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Sonas Collection
✨Know the Company
Before your interview, take some time to research The Sonas Collection. Understand their values, especially their commitment to 'Highland Hospitality'. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in being part of their team.
✨Showcase Your Adaptability
As a General Assistant, you'll be working across various departments. Be ready to share examples from your past experiences where you've successfully adapted to different roles or tasks. Highlighting your versatility will demonstrate that you're the perfect fit for this multiskilled position.
✨Emphasise Customer Service Skills
Since customer service is key in this role, prepare to discuss your previous experiences in delivering exceptional service. Think of specific situations where you went above and beyond for a guest or resolved a challenging situation effectively.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how they measure success in the role. This shows your enthusiasm and helps you determine if the company is the right fit for you.