At a Glance
- Tasks: Help clients maximise their use of Sonar's solutions and improve code quality.
- Company: Join a leading tech company dedicated to enhancing developer productivity.
- Benefits: Flexible work policy, continuous learning opportunities, and a supportive culture.
- Other info: Dynamic team culture that values respect, kindness, and innovation.
- Why this job: Make a real impact by empowering developers to build better software.
- Qualifications: 5+ years in software development or DevOps, with strong communication skills.
The predicted salary is between 36000 - 60000 £ per year.
Who is Sonar? Sonar helps prevent code quality and code security issues from reaching production, amplifies developers' productivity in concert with AI assistants, and improves the developer experience with streamlined workflows. Sonar analyzes all code, regardless of who writes it — your internal team, genAI, or third parties — resulting in more secure, reliable, and maintainable applications. Rooted in the open source community, Sonar’s solutions support over 30 programming languages, frameworks, and infrastructure technologies. Today, Sonar is used by +7M developers and 400K organizations worldwide, including the DoD, Microsoft, NASA, MasterCard, Siemens, and T-Mobile.
We believe in developing great products that are supported by great internal teams and a strong culture. We are highly committed to and obsessed with the company, users, each other, and our open source community. We have high standards and hold each other accountable for acting with positivity, dedication, thoughtfulness, empathy, and passion daily. We are deliberate with our decisions with high clarity of intention. At the same time, we feel extreme urgency and move forward quickly. And lastly, we are highly effective and operationally efficient. We operate collectively as One Team to accomplish our goals. At Sonar, CODE is more than just an acronym – it's a mindset that defines daily operations.
Why You Should Apply: At Sonar, we’re a group of brilliant, motivated, and driven professionals working hard to help supercharge developers to build better, faster. Sonar helps to continuously improve code quality and code security while reducing developer toil. This means that developers can focus on doing more of what they love and less of what they don’t. Our solutions don’t just solve symptoms of problems – we help fix issues at the source – for all code, whether it's developer-written, AI-generated, or from third parties. We have a dynamic culture with employees worldwide and hub offices in the USA, Switzerland, the UK, Singapore, and Germany. Team members should be able to come to work every day, work on a product they are proud of, love what they do, and feel energized by their peers. With our roots deep in the open source community, we’re all about the mission: supercharge developers to build better, faster.
The impact you will have:
- Grow the usage of the Sonar solution within Accounts
- Increase the overall Account Sonar maturity
- Lower the risk of Account churn or downgrade
- Increase Account satisfaction, reduce the number of escalations
- Increase the number of Sonar sponsors in the Account
- Establish and maintain Sonar as a Trusted Advisor in the Account
- Entice Accounts to stay current on an Active version of Sonar, to get maximal value
- Influence Sonar roadmap to meet Account needs
On a daily basis, you will:
- Actively listen and formalize Account technical pains or other adoption inhibitors
- Work on plans to overcome customer pains and inhibitors
- Report product technical or functional gaps internally and advocate for their resolution
- Evangelize/Promote the Sonar methodology to govern continuous Code Quality and Security improvements to the customer
- Assist Sonar sponsors in the Account for the promotion/evangelization of the Sonar ecosystem
- Keep Accounts up to date on the roadmap and aware of the value present in upcoming Sonar releases, as well as collecting feedback
- Recruit customer development teams not currently using Sonar
- “Upgrade” customer development teams that do not use Sonar correctly and therefore do not receive the maximum value
- Position (favorably) the Sonar ecosystem vs other competing products potentially still used in the Account
- Educate developers and managers on the value of static code analysis in general and of the Sonar ecosystem specifically
- Make sure that the Account's Sonar technical deployment and operations are in line with the size of the deployment and the criticality of the tool in the DevOps chain
- Run Quarterly Business Reviews (QBR) with Account Sales representatives
- Execute Sonar deployment audits, identify gaps, and drive remediation plans for Accounts
- Contribute to the Account Management plans with Sales Representatives.
- Elaborate the Technical strategy tailored to the Account context, provide inputs on the Commercial strategy
- Keep yourself constantly up to date knowledge of the technical status of the Account, technical progress, threats, and opportunities for improved maturity
- Track product development within Sonar in order to maintain product expertise
The skills you will demonstrate:
- Proven practical experience (at least 5 years) in software development or DevOps engineering which sets the stage for understanding our products and how they’re enjoyed by users
- At least 5 years of experience in pre- or post-sales customer-facing activities
- High listening skills and the ability to formalize and abstract elements expressed by customers and partners
- Excellent presentation skills with strong written and verbal communication skills
- Proven ability to work in a team, receiving and giving feedback as well as sharing knowledge
- Attention to details
- A can-do attitude: challenging the status quo, leading and contributing to key improvements and innovations
- Autonomy to run your activity/plans with limited supervision
Why You Will Love It Here: Our culture and mission set us apart. We have a dynamic work culture that values respect and kindness and embraces the right to fail (and get right back up again!). Great people make a great company. We value people skills as much as technical skills and strive to keep things friendly while still being passionate leaders in our domains. We have a flexible work policy that includes 3 days in-office and 2 days work-from-home each week for those located near our office locations; some locations such as Dubai, India, Japan and Australia operate fully remotely. We have a growth mindset. We love learning and believe continuous education is critical to our success. In an ever-changing industry, new skills are necessary, and we’re happy to help our team acquire them. As the leader in our field, our products and services are as strong as our internal team members. We embrace transparency with regular meetings, cascading messages and updates on the growth and success of our organization.
Technical Account Manager (Technical Advisory) employer: SonarSource
At Sonar, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises respect, kindness, and continuous learning. Our flexible work policy allows for a balanced approach with three days in-office and two days remote, ensuring our team members can thrive both personally and professionally. With a strong commitment to employee growth and a mission-driven environment, we empower our Technical Account Managers to make a meaningful impact while collaborating with brilliant minds across the globe.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Account Manager (Technical Advisory)
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Sonar on LinkedIn. Ask them about their experiences and any tips they might have for landing the Technical Account Manager role. Personal connections can give you insights that no job description can.
✨Tip Number 2
Prepare for the interview by diving deep into Sonar's products and culture. Familiarise yourself with their mission to supercharge developers. Show your passion for code quality and security during the interview – it’ll make you stand out!
✨Tip Number 3
Practice your presentation skills! As a Technical Account Manager, you'll need to communicate complex ideas clearly. Try explaining Sonar’s value proposition to a friend or family member who isn’t in tech – if they get it, you’re on the right track!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Sonar team. Let’s get you that job!
We think you need these skills to ace Technical Account Manager (Technical Advisory)
Some tips for your application 🫡
Show Your Passion for Code Quality:When writing your application, let your enthusiasm for code quality and security shine through. We love candidates who are as passionate about improving developer experiences as we are, so share any relevant projects or experiences that highlight this.
Tailor Your Application:Make sure to customise your application to reflect the specific skills and experiences mentioned in the job description. We appreciate when applicants take the time to align their background with what we're looking for, especially in areas like DevOps and customer-facing roles.
Be Clear and Concise:While we want to know all about you, clarity is key! Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to see your qualifications at a glance.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at SonarSource
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around code quality and security. Understand how Sonar's solutions work and be ready to discuss how they can benefit developers. This will show that you're not just familiar with the product but genuinely passionate about it.
✨Listen and Engage
During the interview, practice active listening. When discussing customer pains or adoption inhibitors, demonstrate your ability to formalise these issues. This shows that you can empathise with clients and are capable of being a trusted advisor, which is crucial for a Technical Account Manager.
✨Showcase Your Communication Skills
Prepare to present your ideas clearly and confidently. Whether it's explaining technical concepts or discussing strategies to improve account satisfaction, strong verbal and written communication skills are key. Consider practising a mock presentation to get comfortable with articulating your thoughts.
✨Emphasise Team Collaboration
Sonar values teamwork, so be ready to share examples of how you've successfully collaborated in the past. Highlight your ability to give and receive feedback, as well as how you’ve contributed to team goals. This will demonstrate that you align with their culture of working collectively as One Team.
