About the role At Sonardyne, receiving a customer order is just the beginning.
Behind every order is a team making sure the right equipment is built, documented, shipped and delivered to our customers around the world – accurately, compliantly and when we said it would be.
We are looking for an experienced Sales Administration Team Leader to lead our Sales Order Processing team at our Blackbushe headquarters.
This is a busy and varied role sitting at the centre of our Sales operation. You will lead the team responsible for processing orders across the full range of Sonardyne products and bespoke customer projects, from initial order acknowledgement through to delivery, worldwide shipment and invoicing.
You will work closely with customers as well as colleagues across Sales, Engineering, Projects, Production Planning and our regional offices in Aberdeen, Brazil, Houston and Singapore.
Most importantly, you will lead and develop a great team, ensuring they have the support, knowledge and direction they need to provide an excellent service to our customers.
What you'll be doing You will take ownership of the day-to-day performance of the Sales Order Processing team, ensuring customer orders are handled accurately, efficiently and within agreed timescales.
Your responsibilities will include:
Leading, supporting and developing the Sales Order Processing team, coordinating workloads and ensuring the team can respond effectively to changing business priorities.
Ensuring sales orders are processed accurately and promptly, from receipt of the customer's purchase order through to acknowledgement, shipment and invoicing.
Reviewing customer purchase orders and contracts against existing quotations and ensuring information is correctly entered into our ERP system.
Ensuring appropriate internal vetting and export-control requirements are completed before orders are accepted.
Working closely with Engineering and Project teams on complex or bespoke customer orders to ensure technical and commercial requirements are accurately reflected throughout the ordering and production process.
Attending project meetings and keeping customers informed of progress or changes affecting their orders.
Chairing regular order-review meetings and ensuring customer acknowled...
Sales Administration Team Leader in Yateley employer: Sonardyne International
At Sonardyne, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to excel in their roles. Located in the picturesque Yateley, our Blackbushe facility offers a supportive environment where quality is at the heart of our operations, providing ample opportunities for professional growth and development in the exciting field of underwater technology. Join us to be part of a team that values attention to detail and takes pride in delivering exceptional quality in every product we create.
