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- Tasks: Help clients maximise their use of Sonar's solutions and improve code quality.
- Company: Join a dynamic tech company committed to developer success and innovation.
- Benefits: Flexible work policy, continuous learning opportunities, and a supportive culture.
- Why this job: Make a real impact by enhancing developer experiences and promoting cutting-edge technology.
- Qualifications: 5+ years in software development or DevOps, with strong communication skills.
- Other info: Collaborative environment with opportunities for growth and professional development.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Technical Advisor – Sonar
Sonar helps prevent code quality and code security issues from reaching production, amplifies developers\’ productivity in concert with AI assistants, and improves the developer experience with streamlined workflows. Sonar analyzes all code, regardless of who writes it — your internal team, genAI, or third parties — resulting in more secure, reliable, and maintainable applications. Rooted in the open source community, Sonar’s solutions support over 30 programming languages, frameworks, and infrastructure technologies.
Impact You Will Have
- Grow the usage of the Sonar solution within Accounts
- Increase the overall Account Sonar maturity
- Lower the risk of Account churn or downgrade
- Increase Account satisfaction, reduce the number of escalations
- Increase the number of Sonar sponsors in the Account
- Establish and maintain Sonar as a Trusted Advisor in the Account
- Entice Accounts to stay current on an Active version of Sonar, to get maximal value
- Influence Sonar roadmap to meet Account needs
Daily Responsibilities
- Actively listen and formalize Account technical pains or other adoption inhibitors
- Work on plans to overcome customer pains and inhibitors
- Report product technical or functional gaps internally and advocate for their resolution
- Evangelize/Promote the Sonar Clean Code concept and Clean as You Code methodology to the customer
- Assist Sonar sponsors in the Account for the promotion/evangelization of the Sonar ecosystem
- Keep Accounts up to date on the roadmap and aware of the value present in upcoming Sonar releases, as well as collecting feedback
- Recruit customer development teams not currently using Sonar “Upgrade” customer development teams that do not use Sonar correctly and therefore do not receive the maximum value
- Position (favorably) the Sonar ecosystem vs other competing products potentially still used in the Account
- Educate developers and managers on the value of static code analysis in general and of the Sonar ecosystem specifically
- Make sure that the Account\’s Sonar technical deployment and operations are in line with the size of the deployment and the criticality of the tool in the DevOps chain
- Run Quarterly Business Reviews (QBR) with Account Sales representatives
- Execute Sonar deployment audits, identify gaps, and drive remediation plans for Accounts
- Contribute to the Account Management plans with Sales Representatives. Elaborate the Technical strategy tailored to the Account context, provide inputs on the Commercial strategy
- Keep yourself constantly up to date knowledge of the technical status of the Account, technical progress, threats, and opportunities for improved maturity
- Track product development within Sonar in order to maintain product expertise
Qualifications
- Proven practical experience (at least 5 years) in software development or DevOps engineering which sets the stage for understanding our products and how they’re enjoyed by users
- At least 5 years of experience in pre- or post-sales customer-facing activities
- High listening skills and the ability to formalize and abstract elements expressed by customers and partners
- Excellent presentation skills with strong written and verbal communication skills
- Proven ability to work in a team, receiving and giving feedback as well as sharing knowledge
- Attention to details
- A can‑do attitude: challenging the status quo, leading and contributing to key improvements and innovations; autonomy to run your activity/plans with limited supervision
Skills You Will Demonstrate
- Proven practical experience (at least 5 years) in software development or DevOps engineering which sets the stage for understanding our products and how they’re enjoyed by users
- At least 5 years of experience in pre- or post-sales customer-facing activities
- High listening skills and the ability to formalize and abstract elements expressed by customers and partners
- Excellent presentation skills with strong written and verbal communication skills
- Proven ability to work in a team, receiving and giving feedback as well as sharing knowledge
- Attention to details
- A can‑do attitude: challenging the status quo, leading and contributing to key improvements and innovations; autonomy to run your activity/plans with limited supervision
Why You Will Love It Here
Our culture and mission set us apart. We have a dynamic work culture that values respect and kindness and embraces the right to fail (and get right back up again!). Great people make a great company. We value people skills as much as technical skills and strive to keep things friendly while still being passionate leaders in our domains.
We have a flexible work policy that includes 3 days in‑office and 2 days work‑from‑home each week for those located near our office locations; some locations such as Dubai, India, Japan and Australia operate fully remotely.
We have a growth mindset. We love learning and believe continuous education is critical to our success. In an ever‑changing industry new skills are necessary, and we’re happy to help our team acquire them.
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Technical Account Manager (Technical Advisory) employer: Sonar
Contact Detail:
Sonar Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Account Manager (Technical Advisory)
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Sonar on LinkedIn. Ask them about their experiences and any tips they might have for landing the Technical Account Manager role. Personal connections can give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by diving deep into Sonar's products and services. Understand how they help developers improve code quality and security. Being able to discuss specific features and how they relate to customer needs will show you're genuinely interested and knowledgeable.
✨Tip Number 3
Practice your presentation skills! As a Technical Account Manager, you'll need to communicate complex ideas clearly. Try explaining Sonar's methodology to a friend or family member who isn't in tech. If they get it, you're on the right track!
✨Tip Number 4
Don't forget to follow up after your interview! A simple thank-you email expressing your appreciation for the opportunity can leave a lasting impression. It shows you're enthusiastic about the role and keeps you fresh in their minds.
We think you need these skills to ace Technical Account Manager (Technical Advisory)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role and our mission shine through. We want to see that you’re not just looking for a job, but that you genuinely care about helping developers build better, faster.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience and skills. We love seeing how your background aligns with what we do at Sonar, so don’t be shy about showcasing your technical expertise!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on communicating your ideas effectively. Remember, we’re looking for someone who can articulate their thoughts well!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re proactive – a quality we value!
How to prepare for a job interview at Sonar
✨Know Your Code Quality
Make sure you understand the fundamentals of code quality and security. Brush up on static code analysis and be ready to discuss how Sonar's solutions can help developers improve their workflows. This shows that you're not just familiar with the product, but also passionate about its impact.
✨Listen and Engage
During the interview, practice active listening. When discussing customer pains or adoption inhibitors, demonstrate your ability to formalise these issues. This will highlight your problem-solving skills and show that you can empathise with clients, which is crucial for a Technical Account Manager.
✨Showcase Your Experience
Be prepared to share specific examples from your past roles in software development or DevOps engineering. Highlight your experience in pre- or post-sales activities and how you've successfully engaged with customers. This will help the interviewers see how your background aligns with their needs.
✨Emphasise Team Collaboration
Sonar values teamwork, so be ready to discuss how you've worked effectively within teams. Share instances where you've given or received feedback, and how that has contributed to project success. This will demonstrate that you can thrive in their collaborative culture.
