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- Tasks: Manage end-to-end payroll for enterprise clients and enhance our payroll services.
- Company: Join a fast-growing startup revolutionising frontline workforce management.
- Benefits: Competitive salary, remote work, generous leave, and professional development opportunities.
- Other info: Be part of a small team with significant growth potential and exciting company culture.
- Why this job: Make a real impact on payroll processes while growing your career in a dynamic environment.
- Qualifications: Experience in UK payroll processing and strong communication skills required.
The predicted salary is between 45000 - 50000 £ per year.
3 billion people across the world work in frontline jobs. Yet, despite rising costs and staff shortages, frontline organisations are still left to choose between paper, Excel, and WhatsApp, or decade-old workforce management solutions to take care of the most important part of their businesses - their people. Enter Sona: the next generation of AI-native, frontline workforce management. We’ve built an end-to-end platform covering Scheduling, HR, Payroll, and Communications that gives the largest frontline organisations everything they need to staff more intelligently and empower their teams.
In 4 years, we’ve already made a deep impact on the lives of over 100k frontline workers and the operation of their organisations, grown the team to 120+, and secured over $50M in funding from notable VC’s, including Felicis, Northzone, Gradient Ventures (Google), SpeedInvest, Antler, and Notion Capital, plus notable angels like Tom Blomfield (Monzo). It’s a hugely exciting time to be joining the team as we’re still small enough that you’ll have a significant impact on the company’s growth trajectory and culture, yet large enough to have a great structure, experienced leaders and world-class benefits in place.
About the Role
Sona is on a mission to make work easier for frontline teams and payroll is a huge part of that. We’re growing fast, and now’s your chance to help shape the future of our outsourced payroll offering. We’re looking for someone who’s confident running payroll and wants to take the next step in their career. Maybe you’ve been working in a bureau or running in-house payrolls and are now ready to take on a bigger challenge, with more ownership and customer interaction. If you’re excited by the idea of working in a fast-moving startup, this could be the perfect role for you. You’ll be part of a small but mighty Payroll Bureau team, reporting into our Director of Payroll. You’ll play a key role in delivering a first-class service to our customers and helping us refine how we run outsourced payroll as we scale.
Responsibilities
- Running end-to-end payrolls for a growing portfolio of enterprise customers with complex payroll requirements (hourly pay rates, overtime, weekly, fortnightly or monthly payrolls).
- Being the go-to person for your clients, owning those relationships and giving them confidence in our service.
- Spotting where we can improve and helping put those improvements into action.
- Supporting our sales team from time to time as a payroll expert, helping prospective customers understand how our bureau works.
- Collaborating with teams across Sona, from Implementation and Product to Customer Success and Support.
- Getting to grips with our HR and WFM platform and how it connects with payroll.
- Keeping an eye on KPIs, SLAs and compliance to make sure we’re delivering the best possible service.
- Staying on top of legislation, tools and trends that might impact our payroll service.
Skills and Experience
You’ll need to bring…
- Solid experience processing UK payrolls, ideally in a bureau or outsourced setting.
- Strong attention to detail and a love for getting things right, especially when working with numbers.
- Good Excel or Google Sheets skills (e.g. VLOOKUP, Pivot Tables, SUM, CONCATENATE).
- Great communication skills, you’re confident talking to customers and building trust.
- A proactive, can-do attitude; you spot problems before they happen and enjoy finding ways to solve them.
- Proactive and solutions-driven, tackling challenges head-on with a positive attitude.
- Commercially aware and eager to drive improvements, not just follow the status quo.
- Ownership mindset; if it can be done today, don’t wait for tomorrow.
Benefits
- Salary: £45,000 - £50,000
- Remote first (UK based). Travel to the London office or customers required ad-hoc, you can expect to travel at least once a month for team days, meet ups or to see customers.
- Share options
- 35 days annual leave (25 days standard plus 10 flexible public holiday days)
- Extra day of leave for every year of service
- Pension contributions matched up to 5%
- Comprehensive health insurance
- Enhanced parental leave & pay
- Co-working space stipend for those based outside London
- Bi-annual all expenses paid team retreats
- The latest Macbook and equipment budget for your home office
- Professional development budget
- Unlimited free books
Note: this represents a typical benefits package for a UK-based, full-time employee. Exact details may vary based on location and employment type but we try to be as fair as possible to all of our team members. Please ask your contact in the Talent team to clarify the available benefits for you.
Payroll Bureau Manager employer: Sona
Contact Detail:
Sona Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Payroll Bureau Manager
✨Tip Number 1
Network like a pro! Reach out to people in the payroll and HR space, especially those who work at companies you admire. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! If you’ve got experience with payroll systems or tools, don’t just mention it—demonstrate it. Consider creating a mini-project or case study that showcases your expertise and how you can add value.
✨Tip Number 3
Be proactive! If you see a company you want to work for, don’t wait for them to post a job. Send a message expressing your interest and how you can help them improve their payroll processes. It shows initiative!
✨Tip Number 4
Keep learning! Stay updated on payroll legislation and trends. Join webinars or online courses related to payroll management. This not only boosts your knowledge but also makes you more attractive to potential employers.
We think you need these skills to ace Payroll Bureau Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your payroll expertise and any relevant achievements to show us you’re the right fit for the Payroll Bureau Manager role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re excited about joining Sona. Share your passion for payroll and how you can contribute to our mission of making work easier for frontline teams. Be genuine and let your personality shine through!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love proactive problem solvers, so share specific instances where you’ve improved processes or enhanced customer relationships.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Sona
✨Know Your Payroll Inside Out
Make sure you brush up on your UK payroll knowledge, especially if you've been working in a bureau or handling in-house payrolls. Be ready to discuss specific payroll processes, compliance issues, and any recent changes in legislation that could impact the role.
✨Show Off Your Excel Skills
Since good Excel skills are a must for this position, prepare to demonstrate your proficiency. Familiarise yourself with functions like VLOOKUP, Pivot Tables, and others that are relevant to payroll processing. You might even want to bring examples of how you've used these skills in past roles.
✨Communicate with Confidence
As you'll be the go-to person for clients, practice articulating your thoughts clearly and confidently. Think about how you can build trust with customers and be prepared to share examples of how you've successfully managed client relationships in the past.
✨Be Proactive and Solutions-Driven
Sona values a proactive attitude, so come prepared with examples of how you've tackled challenges head-on. Think about times when you've spotted potential issues before they arose and how you implemented solutions. This will show that you're not just a follower but someone who drives improvements.