Technical Operations Lead
Technical Operations Lead

Technical Operations Lead

London Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and enhance operational processes in the Insurance Operations team.
  • Company: Join Sompo, a global leader in property and casualty insurance with 130 years of innovation.
  • Benefits: Enjoy expansive health benefits, generous retirement plans, and global parental leave.
  • Why this job: Be part of a diverse team that values collaboration and personal growth.
  • Qualifications: 5-10 years in (re)insurance, strong leadership, and regulatory compliance skills required.
  • Other info: Flexible work environment with opportunities for professional development.

The predicted salary is between 43200 - 72000 £ per year.

Are you looking for your next opportunity? Sompo has a unique opportunity for a Technical Insurance Operations Lead in our Insurance Operations team in our UK Global Markets business. Leading London Market Insurance company, actively looking for an experienced Technical Insurance Operations Lead for our London office. The role will lead the operational and administrative processes particularly in relation to ceded facultative reinsurance administration in UK Insurance Operations.

Location: This position will be based out of our London office. We strive for collaboration which is why we offer a work environment where our employees thrive and develop long lasting careers.

What you’ll be doing:

  • Embed a high performing culture in the Insurance Operations team, steering the team vision, coaching, and developing staff, managing performance.
  • Create and monitor the controls required to verify the completeness and accuracy of premium accounting entries in line with appropriate financial accounting standards including but not limited to Sarbanes-Oxley Financial Controls Disclosure Requirements.
  • Provide high-quality risk data to our reserving, pricing, and data functions in support of our data analytics objectives.
  • Act as a key contact for operational, underwriting, and reporting process and control improvements.
  • Lead the redesign of business processes to ensure facultative reinsurance accounts and inwards insurance policy data are submitted in a timely fashion, considering appropriate financial controls, contractual terms and conditions, regulatory requirements, and internal business requirements and service level agreements.
  • Interpret contract wording from inwards and facultative reinsurance certificates, binders, slips, declarations, bordereaux, and endorsements.
  • Understand ceding hierarchy based upon the facultative reinsurance structure and layering provided by underwriting.
  • Ensure accuracy of data, including coordination of reconciliation of the facultative results with the Ceded Reinsurance Accounting.
  • Act as liaison between Underwriting and Ceded Reinsurance Accounting for facultative reinsurance questions and inquiries from reinsurers and brokers.

What You’ll Bring:

  • Minimum 5 - 10 years’ experience in specialty or property and casualty (re)insurance.
  • Experienced and confident team leader.
  • Solid experience with Sarbanes-Oxley Financial Controls Disclosure Requirements and regulatory compliance.
  • Excellent oral communication, written communication, and organizational skills.
  • Candidate must be flexible; team-oriented and have strong administrative skills that include ability to prioritise and multi-task.
  • Self-starter, able to manage and prioritise your workload.
  • Ability to think independently and work effectively and collaboratively as part of the Insurance Operations function.
  • Proficient in Microsoft Office 365 (Excel, Outlook, PowerPoint, Word, Visio, Planner).
  • Working knowledge of key (re)insurance policy administration systems – particularly SAP Reinsurance Management (FS-RI), Genius, Guidewire Policycenter, and ImageRight document management (Preferred).
  • Bachelor’s Degree (Preferred).
  • Good progress with professional qualifications, e.g., Chartered Insurance Institute (Preferred).

Our Benefits:

  • Expansive Health & Wellness Benefits.
  • Generous Retirement & Savings Plans.
  • Global Parental Leave & Adoption Assistance.

We strive to create exceptional value for our clients and shareholders while maintaining Sompo as an attractive place to work. We foster an environment of ongoing, open dialogue between managers and their direct reports, and believe in an organizational environment where everyone belongs. We proudly are a multi-racial, multi-cultural, global enterprise. We reject all forms of racism, bigotry, prejudice and injustice and continue to invest in building out an inclusive and diverse work environment.

About Us: We’re Sompo, a global provider of property, casualty, and specialty insurance and reinsurance. Building on Sompo Holdings’ 130 years of innovation, we’re committed to applying all of our experience to simplify yours.

Technical Operations Lead employer: Sompo

At Sompo, we pride ourselves on being an exceptional employer, particularly for the Technical Operations Lead role in our vibrant London office. Our inclusive work culture fosters collaboration and personal growth, offering expansive health and wellness benefits, generous retirement plans, and global parental leave. With a commitment to diversity and a focus on employee development, we provide a supportive environment where you can thrive and make a meaningful impact in the insurance industry.
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Contact Detail:

Sompo Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Technical Operations Lead

✨Tip Number 1

Familiarise yourself with the specific requirements of the Technical Operations Lead role, especially around ceded facultative reinsurance administration. Understanding the nuances of this area will help you stand out during discussions.

✨Tip Number 2

Network with professionals in the insurance industry, particularly those who have experience in operational roles. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your interview.

✨Tip Number 3

Brush up on your knowledge of Sarbanes-Oxley Financial Controls and regulatory compliance. Being able to discuss these topics confidently will demonstrate your expertise and readiness for the role.

✨Tip Number 4

Prepare examples of how you've led teams and improved processes in previous roles. Highlighting your leadership skills and problem-solving abilities will resonate well with the hiring team at Sompo.

We think you need these skills to ace Technical Operations Lead

Leadership Skills
Operational Management
Financial Accounting Standards
Sarbannes-Oxley Compliance
Risk Data Analysis
Process Improvement
Contract Interpretation
Reinsurance Knowledge
Data Reconciliation
Communication Skills
Organisational Skills
Microsoft Office 365 Proficiency
Insurance Policy Administration Systems Knowledge
Team Collaboration
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in specialty or property and casualty (re)insurance. Emphasise your leadership skills and any specific experience with Sarbanes-Oxley Financial Controls Disclosure Requirements.

Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your background aligns with the responsibilities of the Technical Operations Lead, particularly in operational improvements and data analytics.

Showcase Relevant Skills: Clearly outline your proficiency in Microsoft Office 365 and any experience with key (re)insurance policy administration systems like SAP Reinsurance Management. Highlight your organisational skills and ability to manage multiple tasks.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.

How to prepare for a job interview at Sompo

✨Understand the Role Thoroughly

Before the interview, make sure to read the job description carefully. Familiarise yourself with the key responsibilities and requirements, especially around ceded facultative reinsurance administration and financial controls. This will help you articulate how your experience aligns with what the company is looking for.

✨Showcase Your Leadership Skills

As a Technical Operations Lead, you'll need to demonstrate your ability to lead and develop a team. Prepare examples of how you've successfully managed teams in the past, focusing on coaching, performance management, and fostering a high-performing culture.

✨Prepare for Technical Questions

Expect questions related to Sarbanes-Oxley Financial Controls and regulatory compliance. Brush up on your knowledge of these areas and be ready to discuss how you've applied them in previous roles. This will show your technical expertise and understanding of industry standards.

✨Demonstrate Problem-Solving Abilities

The role requires a natural problem solver. Be prepared to discuss specific challenges you've faced in operational or reporting processes and how you approached resolving them. Highlight your analytical skills and ability to improve processes effectively.

Technical Operations Lead
Sompo
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  • Technical Operations Lead

    London
    Full-Time
    43200 - 72000 £ / year (est.)

    Application deadline: 2027-05-26

  • S

    Sompo

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