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For Companies At a Glance
- Tasks: Manage delegated claims, ensuring compliance and operational performance.
- Company: Join Sompo, a global leader in insurance with a focus on innovation.
- Benefits: Enjoy health benefits, retirement plans, and global parental leave.
- Why this job: Make an impact in the insurance industry while developing your career.
- Qualifications: Experience in insurance and strong communication skills required.
- Other info: Dynamic work environment with opportunities for growth and learning.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Sompo Manchester, United Kingdom
Senior Delegated Claims Examiner role at Sompo. This position involves managing a portfolio of delegated claims arrangements, including onboarding, oversight, and operational performance, ensuring compliance with Sompo standards and local regulatory requirements, managing run-off portfolios, and facilitating the transition of claims handling to new arrangements.
What You’ll Do
- Leading the end-to-end onboarding process for a portfolio of delegated claims handling arrangements
- Collaborate with delegated underwriting, legal, and compliance teams to ensure that all agreements align with internal policies and regulatory requirements
- Support the Delegated Claims Manager in developing and implementing onboarding workflows to ensure a seamless integration of new delegated claims arrangements
- Conduct due diligence on delegated claims arrangements
- Establish reporting and data-sharing dashboard requirements with our delegated claims arrangements
- For a portfolio of delegated claims arrangements, act as the primary point of contact for ongoing oversight
- Monitor performance against agreed service levels
- Review and analyze delegated claims data to identify trends, anomalies, or areas requiring improvement
- Provide regular performance feedback to delegated claims arrangements and escalate significant issues to the Delegated Claims Manager
- Support the Delegated Claims Manager in conducting a delegated claims risk assessment to determine and prioritize the annual audit schedule
- Work closely with an external audit panel, ensuring our annual audit schedule is met
- Facilitate pre-audit assessments with claims and our external audit panel
- Attend audit fieldwork wrap-up meetings and ensure final reporting SLAs are met
- Review audit reports for quality and adherence to Sompo’s delegated claims audit scope
- Be responsible for audit Key Stakeholder management and closing audit subjectivities, collaborating with delegated claims arrangements to address identified gaps or weaknesses. Ensure corrective actions are implemented in a timely manner
- Maintain an up-to-date understanding of regulatory changes and their potential impact on delegated claims arrangements
- Support the run-off of delegated claims portfolios and ensure open claims are continued to be handled efficiently and in line with company standards
- Support the process of transferring claims handling responsibilities to a new delegated claims arrangement or in-house claims teams
What You’ll Bring
- Extensive experience working within an insurance company or a Lloyd’s managing agent
- Comprehensive understanding of delegated claims arrangements, regulatory compliance requirements, and conducting due diligence on MGAs and TPAs
- Excellent written and verbal communication skills, and the ability to influence stakeholders at all levels in the organization
- Ability to deliver outputs based on given priorities, achieving tasks within tight deadlines
- Detail-oriented with a strong commitment to accuracy and integrity
Our Benefits
- Expansive Health & Wellness Benefits
- Generous Retirement & Savings Plans
- Global Parental Leave & Adoption Assistance
About Us
We are Sompo, a global provider of property, casualty, and specialty insurance and reinsurance. Building on Sompo Holdings’ 130 years of innovation, we’re committed to applying all of our experience to simplify yours. Our dedication to you shows up in the care we put in every detail, working to create a frictionless risk management journey for everyone we serve. We lead with your priorities, meticulously crafting solutions, sharing insights, and understanding your needs. Around the world, our 9,000+ employees use their expertise to learn, improve and find clear answers for your complex challenges. Because when you choose Sompo, you choose the ease of expertise. To learn more, visit our website at www.sompo-intl.com
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Finance and Sales
Industries
- Insurance
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Senior Delegated Claims Examiner employer: Sompo
Contact Detail:
Sompo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Delegated Claims Examiner
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who work with delegated claims. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of regulatory compliance and claims management. We want you to be able to discuss how you can ensure adherence to Sompo’s standards and local regulations confidently.
✨Tip Number 3
Showcase your analytical skills! Be ready to discuss how you've identified trends or anomalies in claims data in past roles. This will demonstrate your ability to monitor performance and provide valuable insights.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Sompo team.
We think you need these skills to ace Senior Delegated Claims Examiner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Delegated Claims Examiner role. Highlight your experience with delegated claims arrangements and any relevant regulatory compliance work. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role at Sompo. Share specific examples of your past experiences that relate to onboarding processes and stakeholder management.
Showcase Your Communication Skills: Since excellent written and verbal communication is key for this role, make sure your application reflects that. Keep your language clear and professional, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Sompo
✨Know Your Claims Inside Out
Before the interview, make sure you brush up on your knowledge of delegated claims arrangements and regulatory compliance. Familiarise yourself with Sompo's standards and any recent changes in regulations that could impact the role. This will show that you're proactive and genuinely interested in the position.
✨Showcase Your Collaboration Skills
Since this role involves working closely with various teams, be prepared to discuss examples of how you've successfully collaborated with underwriting, legal, and compliance teams in the past. Highlight specific instances where your communication skills made a difference in achieving a common goal.
✨Prepare for Performance Metrics Discussion
Understand the key performance indicators relevant to delegated claims arrangements. Be ready to talk about how you've monitored performance in previous roles and what steps you took to improve service levels. This will demonstrate your analytical skills and commitment to excellence.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the onboarding workflows or how the team handles audits. This not only shows your interest but also gives you a chance to assess if the company culture aligns with your values.
