At a Glance
- Tasks: Lead strategic analysis and transformation initiatives in the insurance sector.
- Company: Join Sompo, a global leader in insurance with a focus on innovation.
- Benefits: Enjoy competitive pay, health benefits, and professional development opportunities.
- Other info: Collaborative hybrid work environment with excellent career growth potential.
- Why this job: Make a real impact by driving change and leveraging AI in business operations.
- Qualifications: Experience in business analysis within commercial insurance and strong analytical skills.
The predicted salary is between 60000 - 80000 £ per year.
Are you looking for your next opportunity? Sompo has a unique opportunity for a Senior Business Transformation Analyst to join UK Change and Transformation within our Insurance Operations team. This role will sit within our London and UK Regions COO function. The UK Change and Transformation team play a vital role in delivering improvements into those operational teams which support Underwriting, Claims and other support functions, whilst at the same time undertaking transformation activities with which to broaden, and better control the services provided by these teams.
This exciting opportunity will allow the incumbent to lead business analysis activities across a portfolio of strategic change initiatives, working closely with senior leadership, business stakeholders, technology teams, and delivery colleagues to shape and implement solutions aligned with Sompo’s strategic goals. In today’s environment, this requires a modern analytical and delivery mindset, including strong data fluency, the ability to use collaboration platforms effectively, and the practical application of AI-enabled tools to enhance the quality, pace, and insightfulness of analysis. This role will play a key part in supporting business growth and strengthening the operational resilience of the services provided to Underwriting, Underwriting Operations, Claims, and UK Insurance supporting functions.
Location: This position will be based out of our London office. We strive for collaboration which is why we offer a work environment where our employees thrive and develop long lasting careers.
What you’ll be doing:
- The Senior Business Transformation Analyst plays a critical role in shaping the future operating model of our Commercial Insurance business. Acting as a strategic partner to business leaders, this role combines deep insurance expertise, advanced analytical capability and technology awareness to identify opportunities, define solutions and drive enterprise-wide transformation.
- The successful candidate will operate at the intersection of business, data, technology and change, helping the organisation leverage AI, automation and modern digital capabilities to improve performance, efficiency and customer outcomes.
Strategic Analysis & Business Architecture
- Lead analysis of complex business challenges across underwriting, claims, pricing, operations and distribution.
- Develop end-to-end views of processes, capabilities, value streams and operating models.
- Identify strategic opportunities to improve efficiency, growth, control and customer experience.
- Support target operating model and future-state design activities.
Transformation Leadership
- Lead discovery and shaping activities for major transformation programmes.
- Facilitate senior stakeholder workshops and strategic decision-making sessions.
- Define business outcomes, success measures and benefits frameworks.
- Provide thought leadership on business change and continuous improvement.
Data, Insight & Decision Support
- Use advanced analytical techniques to identify trends and opportunities.
- Translate large datasets into strategic recommendations.
- Define KPI frameworks and management information requirements.
- Partner with data science and analytics teams to unlock business value.
AI & Digital Innovation
- Champion adoption of AI-enabled ways of working.
- Assess opportunities for GenAI, workflow automation and intelligent decision support.
- Use tools such as Cursor, Copilot, ChatGPT and emerging AI platforms to accelerate delivery and insight generation.
- Act as a bridge between business experts and technology specialists.
Commercial Insurance Expertise
- Lead and contribute to initiatives involving:
- Underwriting Workbench transformation
- Claims modernisation
- Pricing and rating platforms
- Digital trading and broker connectivity
- Policy administration modernisation
- Delegated authority ecosystems
- Operational resilience and regulatory change
Leadership & Influence
- Build strong relationships across Executive, Business and Technology stakeholders.
- Influence decisions through insight, credibility and expertise.
- Foster a culture of curiosity, innovation and continuous improvement.
Skills & Experience
Essential
- Significant Business Analysis experience within Commercial Insurance.
- Strong understanding of London Market and Company Market operations.
- Experience delivering large-scale transformation programmes.
- Advanced analytical and problem-solving capability.
- Experience using SQL, Power BI, Tableau or similar analytics tools.
- Demonstrated use of AI-enabled tools and techniques.
- Strong facilitation and stakeholder management skills.
Desirable
- Exposure to Business Architecture frameworks.
- Lean Six Sigma or Continuous Improvement experience.
- Product ownership or consulting background.
- Experience with cloud, workflow and automation platforms.
Personal Attributes
- Strategic thinker with strong execution focus.
- Highly curious and commercially aware.
- Confident engaging senior executives.
- Challenges assumptions constructively.
- Builds credibility through expertise and delivery.
- Passionate about innovation and continuous improvement.
- Creates momentum and drives change rather than waiting for direction.
Success Measures
- Strategic opportunities identified and delivered.
- Business value realised from transformation initiatives.
- Adoption of AI and modern ways of working.
- Improvement in operational performance and customer outcomes.
- Quality of stakeholder engagement and influence.
- Development of BA capability across the organisation.
At Sompo, we recognize that the talent, skills, and commitment of our employees drive our success. This is why we offer competitive, high-quality compensation and benefit programs to eligible employees. Our compensation program is built on a foundation that promotes a pay-for-performance culture, resulting in higher incentive awards, on average, when the Company does well and lower incentive awards when the Company underperforms. The total compensation opportunity for all regular, full-time employees is a combination of base salary and incentives that gets adjusted upfront based on overall Company performance with final awards based on individual performance. We continuously evaluate and update our benefit programs to ensure that our plans remain competitive and meet the needs of our employees and their dependents.
Who we are and what we stand for:
At Sompo, our shared purpose is to create meaningful value for clients, communities, and each other. We strive to foster a workplace where everyone feels respected, included, and empowered to excel. As a global organization, we embrace diversity and champion equal opportunity. Guided by our core values—Accountability, Agility, Collaboration, Development, and Integrity—we build trust and support one another to achieve our goals worldwide.
Our values come to life in how we hire and grow talent. Employment decisions are based on qualifications, merit, and organizational need, and we strive to ensure equitable access to opportunities so everyone can do their best work. If you need an accommodation for any part of the application process, please contact the recruiter in charge.
Senior Business Transformation Analyst in London employer: Sompo
Sompo is an exceptional employer that prioritises employee growth and well-being, offering a collaborative work environment in the heart of London. With a strong focus on innovation and transformation, employees are empowered to leverage advanced analytical tools and AI technologies, ensuring they remain at the forefront of the insurance industry. The company provides competitive compensation, comprehensive benefits, and a culture that values diversity and continuous improvement, making it an ideal place for professionals seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Business Transformation Analyst in London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Sompo. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Senior Business Transformation Analyst in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Sompo.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Sompo's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Sompo
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Sompo.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Sompo will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Sompo employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
