Facilities Coordinator

As a leading provider of insurance and reinsurance with worldwide operations, we recognise that our success is derived directly from those who matter the most: our people. At Sompo International, our values of integrity, collaboration, agility, execution and excellence underpin our culture and our commitment to providing an employee experience that attracts and engages the best talent in the industry. Our compensation and benefits programmes are market driven and competitive, with excellent family friendly policies and flexible working provisions.

Job Description

Sompo has a unique opportunity for a Facilities Coordinator in our Facilities team in our London office. Our Facilities team ensures the seamless operation and maintenance of our London office workspace, including maintenance support, vendor management, front of house and Health & Safety. As a team we provide an extremely high level of customer service to our colleagues and clients.

Location: This position will be based out of our London office. This role is a full-time office-based role.

What you’ll be doing:

• Coordinate daily operations of the office facilities, ensuring all systems (HVAC, electrical, plumbing, etc.) are functioning properly.
• Address maintenance requests and oversee repairs in a timely and cost-effective manner.
• Assist Facilities Manager in managing vendor performances and ensure compliance with contractual obligations.
• Manage and replenish stock of all office stationery supplies.
• Distribute mail to department pigeon holes daily.
• Develop, implement and enforce departmental policies and procedures, including office Health & Safety.
• Arrange DSE assessments for new joiners & expectant mothers.
• Arrange training for Fire Marshals and First Aiders as required.
• Carry out bi-weekly housekeeping inspections and maintain First Aid boxes and AED’s.
• Assist with onboarding of new starters and off-boarding of leavers.
• Conducting office tours for new starters and providing office information such as floor and seating plans.
• Programming new access passes for new starters and cancelling passes for terminations.
• Updating email distribution lists and phone lists.
• Provide ad-hoc reception cover for holidays/sickness.

What you’ll bring:

• Minimum of 3 - 5 years of experience in a Facilities/Real Estate/Office Administrative or equivalent role.
• Strong communication, customer service, relationship building and conflict management skills.
• Demonstrated confidence and tact in dealing with all levels of management, business associates and outside vendors.
• Previous experience with BMS systems would be a bonus.

Our Benefits

We continuously evaluate and update our benefit programmes to ensure that our plans meet the needs of our employees and their dependents. Below are a few highlights of our inclusive benefit programmes:

• Expansive Health & Wellness Benefits
• Generous Retirement & Savings Plans
• Global Parental Leave & Adoption Assistance

We strive to create exceptional value for our clients and shareholders while maintaining Sompo as an attractive place to work. We foster an environment of ongoing, open dialogue between managers and their direct reports, and believe in an organizational environment where everyone belongs. We proudly are a multi-racial, multi-cultural, global enterprise. We reject all forms of racism, bigotry, prejudice and injustice and continue to invest in building out an inclusive and diverse work environment.

Our values

As we continue to evolve and grow, our core values serve as the foundation for our company’s identity, purpose and culture:

• Accountability: Raising the bar on what we deliver
• Agility: Keeping it simple as we grow
• Collaboration: Building relationships with clients and colleagues
• Development: Being curious and having a growth mindset
• Integrity: Being trustworthy and doing what’s right

Sompo is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.