At a Glance
- Tasks: Join our team to analyse business processes and drive innovative change in the insurance sector.
- Company: Sompo, a global leader in insurance, values collaboration and diversity.
- Benefits: Competitive salary, health benefits, tuition reimbursement, and professional development opportunities.
- Other info: Dynamic work environment with excellent career growth and a focus on employee well-being.
- Why this job: Make a real impact by leveraging data and AI to transform the insurance industry.
- Qualifications: 5-7 years as a Business Analyst, preferably in insurance; strong analytical skills required.
The predicted salary is between 54450 - 66550 £ per year.
Are you looking for your next opportunity?
The UK Change and Transformation team play a vital role in delivering improvements into those operational teams which support Underwriting, Claims and other support functions, whilst at the same time undertaking transformation activities with which to broaden, and better control the services provided by these teams.
Are you looking for your next opportunity?
The UK Change and Transformation team play a vital role in delivering improvements into those operational teams which support Underwriting, Claims and other support functions, whilst at the same time undertaking transformation activities with which to broaden, and better control the services provided by these teams.
This exciting opportunity will allow the incumbent to support the delivery of key change initiatives by working closely with business stakeholders, technology teams, and delivery colleagues to analyse business needs, improve processes, and help implement solutions aligned to Sompo’s strategic goals.
In today’s environment, the role also requires a modern analytical toolkit, including the ability to work confidently with data, use collaboration platforms effectively, and apply AI-enabled tools appropriately to improve the quality, speed, and effectiveness of analysis outputs.
This role will play an important part in supporting business growth and strengthening the operational resilience of the services provided to Underwriting, Underwriting Operations, Claims, and UK Insurance supporting functions.
Location
This position will be based out of our London office.
We strive for collaboration which is why we offer a work environment where our employees thrive and develop long lasting careers.
Our Business, Your Impact, Our Opportunity
What you’ll be doing
We are seeking a forward-thinking Business Transformation Analyst to help shape the future of our Commercial Insurance business.
This role goes beyond traditional requirements gathering and documentation.
The successful candidate will act as a problem solver, change catalyst and strategic thinker, combining business knowledge, data analysis, emerging technology and stakeholder engagement to identify opportunities, drive innovation and deliver meaningful business outcomes.
Working across Underwriting, Claims, Pricing, Operations, Distribution and Technology, you will help modernise how we operate, leveraging data, automation and AI to improve customer, broker and employee experiences.
Key Responsibilities
- Business Analysis & Problem Solving
- Analyse end-to-end business processes, operating models and customer journeys.
- Identify business challenges, inefficiencies and improvement opportunities.
- Challenge existing ways of working and propose innovative solutions.
- Translate complex business problems into actionable recommendations.
- Apply systems thinking to understand upstream and downstream impacts of change.
- Process & operating model analysis
- Analyse and document current and future-state business processes.
- Identify inefficiencies, control gaps and opportunities to simplify, standardise or improve ways of working.
- Support the design of future-state processes, customer journeys and operating models.
- Identify dependencies and impacts across teams, processes and systems.
- Support assessment of whether implemented changes are delivering their intended outcomes and identify opportunities for continuous improvement.
Requirements
- Elicit, analyse, validate and prioritise functional and non-functional requirements.
- Translate business needs into clear requirements, user stories, business rules and acceptance criteria.
- Maintain appropriate traceability from business objectives through requirements to delivered solutions.
- Work closely with business and technology teams throughout delivery to clarify and manage requirements.
- Data & Analytics
- Use data to identify trends, root causes, risks and opportunities.
- Work with data visualisation and analytics tools such as Power BI, Tableau or similar platforms.
- Develop hypotheses and recommendations supported by quantitative and qualitative analysis.
- Partner with data teams to define metrics, dashboards and business performance indicators.
- Technology & AI Enablement
- Leverage AI tools and emerging technologies to improve analysis, delivery and decision making.
- Utilise tools such as Chat GPT, Microsoft Copilot, Cursor and other AI-enabled platforms.
- Support identification of automation, workflow and digital opportunities.
- Actively explore how Gen AI can enhance underwriting, claims and operational processes.
- Stakeholder Engagement
- Build trusted relationships across business and technology teams.
- Facilitate workshops, problem-solving sessions and design thinking activities.
- Influence stakeholders through evidence-based recommendations.
- Communicate complex concepts clearly to both technical and non-technical audiences.
- Change & Delivery
- Assist with business case development, options assessment, benefit identification and outcome tracking.
- Support delivery of transformation initiatives from idea through implementation.
- Assess the impact of proposed changes on processes, people, roles, systems, data and controls.
- Define acceptance criteria and support User Acceptance Testing and business acceptance.
- Contribute to business readiness, process design and operating model evolution.
- Industry & Market Insight
- Monitor emerging trends across the London Market and Commercial Insurance sector.
- Understand developments in underwriting, claims, pricing, delegated authority, digital distribution and regulatory change.
- Bring external market perspectives and leading practices into transformation initiatives.
Skills & Experience
5–7 years of experience as a Business Analyst, preferably within the insurance industry or related sectors.
BCS International Diploma in Business Analysis, or working towards this qualification, is desirable. Equivalent recognised business analysis qualifications will also be considered.
CII or another insurance qualification would be advantageous.
Commercial Insurance Knowledge
Experience In One Or More Of
- Underwriting Workbench platforms
- Claims modernisation programmes
- Pricing and rating solutions
- Policy administration systems
- Delegated authority and distribution platforms
- Broker and customer digital journeys
- Technical & Analytical Skills
- Strong analytical and critical thinking capability.
- Experience using Power BI, Tableau, SQL or similar tools.
- Ability to interpret data and derive actionable insights.
- Experience using collaboration and productivity tools such as MIRO, Share Point, and related platforms to support workshops, documentation, and team delivery
- Understanding of process modelling and business architecture concepts.
- Exposure to AI-enabled working practices and modern digital tooling.
- Experience supporting UAT, business readiness, and implementation activities
- Personal Attributes
- Curious and naturally inquisitive.
- Proactive and self-motivated.
- Comfortable challenging the status quo.
- Strong relationship builder.
- Commercially minded and outcome focused.
- Adaptable and enthusiastic about learning new technologies.
- Driven by delivering measurable business value.
- Success Measures
- Improvement opportunities identified and realised.
- Quality of stakeholder relationships.
- Adoption of innovative solutions
- Business outcomes achieved through change initiatives.
- Effective use of data and AI to support decision making
At Sompo, we recognize that the talent, skills, and commitment of our employees drive our success.
This is why we offer competitive, high-quality compensation and benefit programs to eligible employees.
Our compensation program is built on a foundation that promotes a pay-for-performance culture, resulting in higher incentive awards, on average, when the Company does well and lower incentive awards when the Company underperforms.
The total compensation opportunity for all regular, full-time employees is a combination of base salary and incentives that gets adjusted upfront based on overall Company performance with final awards based on individual performance.
We continuously evaluate and update our benefit programs to ensure that our plans remain competitive and meet the needs of our employees and their dependents.
Below is a summary of some of the benefits we offer, which may vary depending on the country:
- Health & Wellness Benefits
- Retirement & Savings Plans
- Global Parental Leave & Adoption Assistance
- Employee Assistance Program
- Tuition Reimbursement & Professional Qualification benefits
Who We Are And What We Stand For
At Sompo, our shared purpose is to create meaningful value for clients, communities, and each other.
We strive to foster a workplace where everyone feels respected, included, and empowered to excel.
As a global organization, we embrace diversity and champion equal opportunity.
Guided by our core values—Accountability, Agility, Collaboration, Development, and Integrity—we build trust and support one another to achieve our goals worldwide.
Life at Sompo page Our values come to life in how we hire and grow talent.
Employment decisions are based on qualifications, merit, and organizational need, and we strive to ensure equitable access to opportunities so everyone can do their best work.
If you need an accommodation for any part of the application process, please contact the recruiter in charge.
Business Analyst employer: Sompo
At Sompo, we pride ourselves on being an excellent employer, offering a collaborative work culture that fosters innovation and professional growth. Our London office provides unique opportunities to engage with diverse teams across the London Market, ensuring that you can develop your skills while contributing to impactful projects in Marine, Energy, and Aviation sectors. With a strong commitment to employee development and a focus on maintaining a healthy work-life balance, Sompo is the ideal place for those seeking meaningful and rewarding careers in actuarial analysis.
StudySmarter Expert Advice🤫
We think this is how you could land Business Analyst
✨Get to Grips with Data Visualisation Tools
If you're aiming for a full-time role in business intelligence, brush up on your skills with popular data visualisation tools like Tableau or Power BI. Showcasing projects where you've transformed raw data into clear visual insights can give you a real edge.
✨Join Local Business Intelligence Meetups
Look for local business intelligence meetups or analytics conferences in your area. These events are not just great for learning but also for networking with industry professionals who could lead you to opportunities at companies like Sompo!
✨Engage with Online BI Communities
Join online forums or communities focused on business intelligence—think LinkedIn groups, Reddit threads, or even dedicated Slack channels. Engage actively by sharing your insights and asking questions; this can help you build visibility and connect with potential employers.
✨Leverage Your University’s Career Support
If you're a recent graduate, definitely tap into your university's career services. Many have connections with companies in need of full-time BI specialists, and they can guide you on how to pitch yourself effectively—don't miss out on that!
We think you need these skills to ace Business Analyst
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Sompo, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Sompo
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Sompo’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
