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- Tasks: Lead operational resilience efforts and coordinate remediation across teams.
- Company: Join Sompo International, a global leader in insurance and reinsurance with a commitment to diversity.
- Benefits: Enjoy flexible working, health benefits, and family-friendly policies.
- Why this job: Be part of a cultural transformation and make a real impact in a dynamic environment.
- Qualifications: Strong understanding of UK Operational Resilience Framework and excellent communication skills required.
- Other info: This is a full-time, hybrid role based in London.
The predicted salary is between 43200 - 72000 £ per year.
As a leading provider of insurance and reinsurance with worldwide operations and employees in Bermuda, U.S., U.K., Continental Europe and Asia, we recognize that our success is derived directly from those who matter the most: our people . At Sompo International, our values of integrity, collaboration, agility, execution and excellence underpin our culture and our commitment to providing an employee experience that attracts and engages the best talent in the industry. As we continue to grow, we strive to find diverse, innovative and driven professionals to join our teams and offer a broad range of career and development opportunities at all levels, in multiple business areas, in each of our locations throughout the world. Our compensation and benefits programs are market driven and competitive, with excellent family friendly policies and flexible working provisions.
Job Description
Operational Resilience — Lead
Location: London office | Contract Type: Permanent | Work Pattern: Full Time and Hybrid (3 days office based)
Are you looking for your next opportunity?
Sompo has a unique opportunity for the Operational Resilience — Lead to join our Insurance Operations team.
Here at Sompo, we’re undergoing a period of modernization and transformation, and we need entrepreneurial thinkers to help execute our strategic vision for growth. We’re also on an exciting cultural transformation journey.
The Operational Risk, Controls and Resilience team (Operations) is looking for a dynamic individual that wants to help us shape and redefine our resilience and control environment to build an Operations function that has resilience at its heart.
We strive for collaboration which is why we offer a work environment where our employees thrive and develop long lasting careers.
Our business, your impact, our opportunity:
What you’ll be doing:
While there is no \”typical\” day in this role, here are some of the key responsibilities:
- Maintaining the BAU of Operational Resilience and Coordination of Remediation Work:
- Take the lead on coordinating ongoing remediation efforts, working across multiple teams to ensure identified lessons learned and remediation initiatives are successfully implemented.
- Support the facilitation of Operational Resilience exercises and testing workshops, as well as manage all aspects in delivering Sompo’s annual Self-Assessment Document (drafting, preparing for sign-off, and submission).
- Operational Resilience Reporting:
- Oversee the delivery of monthly resilience MI to support relevant governance committees (e.g., ORSC/TPRM SteerCo)
- Capture, analyse, and report risks and incidents, providing impactful dashboards for monthly reporting.
- Resilience Optimization Requests:
- Assist with the delivery of resilience initiatives (e.g., as part of Sompo’s transformation strategy).
- Follow up and support the completion of change initiatives and remediation tasks with stakeholders.
- Be the Operational Resilience Champion
- Promote enterprise resilience awareness and implement effective resilience processes and monitoring.
- Ensure operational resilience is embedded throughout the organization, aligning with market standards and regulatory changes, including Third-Party Risk Management developments.
What you’ll bring:
- A strong understanding of the UK Operational Resilience Framework, including experience with annual Self-Assessment Documents.
- Excellent communication and interpersonal skills for effective stakeholder collaboration.
- Proven experience managing organization-wide remediation programmes and resolution requirements.
- Understanding of operational risk and controls.
- Strong analytical skills and curiosity.
- Organizational skills with attention to detail.
- Ability to convey complex messages simply and effectively.
- Problem-solving and influencing skills.
- Excitement about change and growth.
Our Benefits
We regularly evaluate and update our benefits to meet employee and family needs, including:
- Health & Wellness benefits
- Retirement & Savings Plans
- Global Parental Leave & Adoption Assistance
Our Values
We aim to create value for clients and shareholders while fostering an inclusive, diverse environment. We oppose racism, bigotry, prejudice, and injustice, investing in inclusivity and diversity.
About Us
Expert Partners. Clarity in complexity. Unwavering commitment.
We’re Sompo, a global provider of insurance and reinsurance, committed to simplifying your risk management with over 130 years of experience and a team of over 9,000 employees worldwide.
Learn more at
#J-18808-Ljbffr
Operations Resilience Lead employer: Sompo International
Contact Detail:
Sompo International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Resilience Lead
✨Tip Number 1
Familiarise yourself with the UK Operational Resilience Framework. Understanding the key components and recent updates will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the insurance and reinsurance sectors, especially those involved in operational resilience. Engaging in conversations can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss specific examples of how you've managed remediation programmes or operational risk in previous roles. Being able to articulate your experience clearly will set you apart from other candidates.
✨Tip Number 4
Showcase your analytical skills by being ready to discuss how you've used data to inform decision-making in past positions. This is crucial for the role, and demonstrating this ability can make a strong impression.
We think you need these skills to ace Operations Resilience Lead
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Operations Resilience Lead position. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customise your CV to highlight relevant experience in operational resilience, risk management, and stakeholder collaboration. Use specific examples that demonstrate your skills and achievements related to the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that not only expresses your interest in the role but also showcases your understanding of Sompo International's values and culture. Mention how you can contribute to their ongoing transformation and resilience initiatives.
Proofread and Edit: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. Ensure that your documents are clear, concise, and professional, as attention to detail is crucial for this role.
How to prepare for a job interview at Sompo International
✨Understand the Operational Resilience Framework
Make sure you have a solid grasp of the UK Operational Resilience Framework. Be prepared to discuss how your experience aligns with this framework and how you can contribute to maintaining and enhancing operational resilience within the company.
✨Showcase Your Communication Skills
Since the role requires excellent communication and interpersonal skills, think of examples where you've successfully collaborated with stakeholders. Be ready to demonstrate how you can convey complex information simply and effectively.
✨Highlight Your Problem-Solving Abilities
Prepare to discuss specific instances where you've tackled challenges in operational risk or controls. Emphasise your analytical skills and curiosity, as well as your ability to influence others towards effective solutions.
✨Express Enthusiasm for Change and Growth
The company is undergoing a transformation, so it's important to convey your excitement about change. Share your thoughts on how you can contribute to their strategic vision for growth and how you embrace new initiatives.
