At a Glance
- Tasks: Manage lifestyle requests for UHNW clients, from travel to event planning.
- Company: Somerset White, a luxury lifestyle management service with a global presence.
- Benefits: Competitive salary, performance bonuses, generous PTO, and WFH options after training.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
- Why this job: Join a dynamic team and provide exceptional service to elite clients.
- Qualifications: 4+ years in lifestyle management or luxury services with a keen eye for detail.
The predicted salary is between 36000 - 60000 £ per year.
About the Company
With offices based in London, New York and Los Angeles, Somerset White (SW) offers lifestyle management services to fewer than 100 hundred clients worldwide. Established in 2000, we aim to provide a personal service that is proactive and offers extraordinary attention to detail.
Our clients are all UHNW and requests vary from day to day PA support, to travel booking, event management, household recruitment and much more! www.somersetwhite.com.
About the Role
Somerset White is looking for a new lifestyle manager to join their team in London, W8. You will be working as part of a team of 4 helping our clients with their requests. This is a more senior role, so candidates should have worked in a similar field and have a proven track record in exceptional service provision for UHNW clients, such as a high level lead PA or EA, luxury travel or destination event management.
Responsibilities include:
- Researching and booking restaurants
- Organizing high detail travel
- Recruiting for household staff
- Organizing events
- Sourcing tickets
- Detailed research work required for client requests for recommendations for travel, healthcare, fitness, beauticians and educational specialists
- Putting together cultural activities suggestion documents
- Property management
Qualifications:
- At least 4 years prior experience in a similar role (concierge, lifestyle management, EA/PA or hospitality/luxury travel industry)
- Excellent knowledge and experience with UHNW travel
- An understanding of the service levels required by UHNW clients
- An extremely proactive and positive manner
- A keen eye for detail and strong work ethic
- High levels of professionalism, confidentiality, discretion and judgement
- Ability to work to tight deadlines/under pressure
- Excellent communication skills both written and verbal
- Good leadership and motivational skills
- Ability to work effectively in a team
Required Skills
Successful candidates will be professional, have a keen eye for detail, proactive and positive, and ideally have some people management experience. They will also have a very good knowledge base of London, especially around our clients\' interests such as latest restaurant and hotel openings, best in class suppliers, and be abreast of latest cultural offerings, etc.
To Apply: Interested candidates please submit your resume and brief cover letter illustrating why you would be great for the role.
Pay range and compensation package
- Salary: Competitive, DOE
- Bonus: Up to 10% based on performance / plus 5% for company performance / plus revenue incentives.
- PTO: 28 Inc. Bank Holidays, plus 3/4 days over Christmas closure
- Job Type: Full-time / 9am - 6pm with some weekend work (compensated for)
- WFH 1 day per week after 6 months training
*Please note: This job content specification is not to be construed as an exhaustive statement of duties, responsibilities or requirements. You may, at times, be required to perform other job related duties outside of the above.
Lifestyle Manager in London employer: Somerset White Limited
Somerset White is an exceptional employer, offering a unique opportunity to work in a dynamic and supportive environment in London, where attention to detail and personalised service are paramount. With a focus on employee growth, competitive compensation, and a generous benefits package including 28 days of paid time off and performance bonuses, we foster a culture of excellence and collaboration among our team of dedicated professionals. Join us to make a meaningful impact in the lives of our UHNW clients while enjoying a fulfilling career in lifestyle management.
StudySmarter Expert Advice🤫
We think this is how you could land Lifestyle Manager in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Somerset White Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Somerset White Limited
Don't be shy about reaching out to Somerset White Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Lifestyle Manager in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Somerset White Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Somerset White Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
