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- Tasks: Manage lifestyle requests for UHNW clients, from travel to event planning.
- Company: Somerset White, a luxury lifestyle management service with a global presence.
- Benefits: Competitive salary, performance bonuses, generous PTO, and WFH options after training.
- Why this job: Join a dynamic team and provide exceptional service to elite clients.
- Qualifications: 4+ years in lifestyle management or luxury services with a keen eye for detail.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
About the Company
With offices based in London, New York and Los Angeles, Somerset White (SW) offers lifestyle management services to fewer than 100 hundred clients worldwide. Established in 2000, we aim to provide a personal service that is proactive and offers extraordinary attention to detail.
Our clients are all UHNW and requests vary from day to day PA support, to travel booking, event management, household recruitment and much more! www.somersetwhite.com.
About the Role
Somerset White is looking for a new lifestyle manager to join their team in London, W8. You will be working as part of a team of 4 helping our clients with their requests. This is a more senior role, so candidates should have worked in a similar field and have a proven track record in exceptional service provision for UHNW clients, such as a high level lead PA or EA, luxury travel or destination event management.
Responsibilities include:
- Researching and booking restaurants
- Organizing high detail travel
- Recruiting for household staff
- Organizing events
- Sourcing tickets
- Detailed research work required for client requests for recommendations for travel, healthcare, fitness, beauticians and educational specialists
- Putting together cultural activities suggestion documents
- Property management
Qualifications:
- At least 4 years prior experience in a similar role (concierge, lifestyle management, EA/PA or hospitality/luxury travel industry)
- Excellent knowledge and experience with UHNW travel
- An understanding of the service levels required by UHNW clients
- An extremely proactive and positive manner
- A keen eye for detail and strong work ethic
- High levels of professionalism, confidentiality, discretion and judgement
- Ability to work to tight deadlines/under pressure
- Excellent communication skills both written and verbal
- Good leadership and motivational skills
- Ability to work effectively in a team
Required Skills
Successful candidates will be professional, have a keen eye for detail, proactive and positive, and ideally have some people management experience. They will also have a very good knowledge base of London, especially around our clients\’ interests such as latest restaurant and hotel openings, best in class suppliers, and be abreast of latest cultural offerings, etc.
To Apply: Interested candidates please submit your resume and brief cover letter illustrating why you would be great for the role.
Pay range and compensation package
- Salary: Competitive, DOE
- Bonus: Up to 10% based on performance / plus 5% for company performance / plus revenue incentives.
- PTO: 28 Inc. Bank Holidays, plus 3/4 days over Christmas closure
- Job Type: Full-time / 9am – 6pm with some weekend work (compensated for)
- WFH 1 day per week after 6 months training
*Please note: This job content specification is not to be construed as an exhaustive statement of duties, responsibilities or requirements. You may, at times, be required to perform other job related duties outside of the above.
Lifestyle Manager employer: Somerset White Limited
Contact Detail:
Somerset White Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lifestyle Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the lifestyle management and luxury travel sectors. Attend industry events or join relevant online groups to meet potential employers and get insider info on job openings.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your previous work, especially any standout projects or experiences with UHNW clients. This will help you stand out during interviews and give employers a taste of what you can bring to the table.
✨Tip Number 3
Be proactive in your job search! Don’t just wait for job postings; reach out directly to companies like Somerset White. Express your interest and ask if they have any upcoming opportunities. It shows initiative and could land you an interview before the role is even advertised.
✨Tip Number 4
Prepare for the interview by researching the company and its clientele. Understand their values and the level of service they provide. Tailor your responses to reflect how your experience aligns with their needs, and don’t forget to highlight your attention to detail!
We think you need these skills to ace Lifestyle Manager
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous roles in lifestyle management or similar fields. We want to see how your experience aligns with the needs of our UHNW clients, so don’t hold back on those impressive details!
Tailor Your Cover Letter: Your cover letter is your chance to shine! Tailor it specifically to Somerset White and the Lifestyle Manager role. Let us know why you’re passionate about providing exceptional service and how you can contribute to our team.
Be Detail-Oriented: Given the nature of the role, attention to detail is key. Make sure your application is free from typos and errors. We appreciate a polished presentation that reflects your professionalism and keen eye for detail.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive, which we love!
How to prepare for a job interview at Somerset White Limited
✨Know Your Clients
Before the interview, do your homework on Somerset White and their clientele. Understand what UHNW clients expect in terms of service and attention to detail. This will help you tailor your responses and show that you’re genuinely interested in providing exceptional service.
✨Showcase Your Experience
Be ready to discuss specific examples from your past roles that demonstrate your ability to manage high-pressure situations and deliver outstanding service. Highlight any experience you have with luxury travel, event management, or working with UHNW clients to make your case stronger.
✨Demonstrate Proactivity
During the interview, illustrate your proactive approach by sharing instances where you anticipated client needs or went above and beyond to ensure satisfaction. This is crucial for a lifestyle manager role, as it shows you can think ahead and act without always being prompted.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This not only shows your interest but also helps you gauge if Somerset White is the right fit for you. Asking about recent projects or challenges they face can also spark engaging conversations.