Customer Service Advisor - SZC in Suffolk

Customer Service Advisor - SZC in Suffolk

Suffolk Full-Time 27000 - 27000 Β£ / year (est.) No working from home possible
Somerset Passenger Solutions

At a Glance

  • Tasks: Be the go-to person for travel and parking queries, ensuring smooth communication.
  • Company: Join a leading transport provider for major construction projects in the UK.
  • Benefits: Enjoy a competitive salary, pension scheme, retail discounts, and free bus travel.
  • Other info: Flexible shift patterns with plenty of opportunities for growth.
  • Why this job: Make a real difference in your community while building a rewarding career.
  • Qualifications: Strong customer service skills and a proactive, friendly attitude.

The predicted salary is between 27000 - 27000 Β£ per year.

SPS was formed in 2016 and serves the passenger transport needs of the EDF Nuclear Project at Hinkley Point C (HPC) in Bridgwater, the largest construction project in Europe.

We are the only transport provider for the thousands of people who go to the construction site daily to work or visit.

We are now bringing this experience to Sizewell C in Suffolk, providing safe, reliable, and efficient transport for its workforce.

We are seeking a motivated individual with strong customer service and interpersonal skills to join our dedicated customer service team.

You will act as the primary point of contact for all travel and parking queries.

Through clear and efficient communication channels, you will ensure compliance with promoting sustainable travel options, encouraging car sharing, and maintaining positive relationships within the local community.

The role requires a proactive, professional, customer-focused approach, engaging positively with local residents, businesses, and community stakeholders.

If you want to build a long-term career with lots of opportunity to grow, then this role is for you.

Hours: 39hrs pw. 5 over 7 days between 04:00-19:00 on a 4-week shift rotation.

  • Pension – 5% contributory pension matched by us.
  • Employee retail discount scheme
  • Free bus travel

Customer Service Advisor - SZC in Suffolk employer: Somerset Passenger Solutions

SPS is an exceptional employer, dedicated to fostering a supportive work environment for its employees at the forefront of the EDF Nuclear Project in Bridgwater. With a strong emphasis on employee growth, we offer comprehensive benefits including a contributory pension scheme, retail discounts, and free bus travel, all while promoting a culture of sustainability and community engagement. Join us to be part of a team that values your contributions and provides ample opportunities for career advancement in a dynamic and meaningful role.

Somerset Passenger Solutions

Contact Details:

Somerset Passenger Solutions Recruitment Team

We think you need these skills to ace Customer Service Advisor - SZC in Suffolk

Customer Service Skills
Interpersonal Skills
Communication Skills
Proactive Approach
Professionalism
Problem-Solving Skills
Relationship Management