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- Tasks: Lead a team to ensure safe and reliable bus operations while delivering excellent customer service.
- Company: Join Specialist Passenger Solutions, a key player in the UK's largest infrastructure project.
- Benefits: Competitive pay, flexible shifts, and a chance to work on exciting projects.
- Other info: Diverse workplace with opportunities for career growth and development.
- Why this job: Be part of a dynamic team making a real impact on transport services.
- Qualifications: Supervisory experience and a passion for customer service are essential.
The predicted salary is between 30000 - 40000 £ per year.
Location: Ipswich & Sizewell C
Are you a confident leader with a passion for delivering excellent service? Specialist Passenger Solutions is looking for a Supervisor to join our on-site team in Ipswich. This is a fantastic opportunity to play a key role in one of the UK’s largest infrastructure projects. As a Supervisor you’ll ensure safe, reliable, and customer-focused operations across our depots. Using our tracking systems, you’ll manage drivers, buses, and passenger flow, solving problems quickly and keeping services on time. We transport thousands of clients to and from the site every day, working 24/7 to ensure that construction remains on schedule. We are first and foremost a people business with our colleagues and clients at the heart of everything we do. We bring together an exceptional mix of people to provide specialist passenger transport and we are dedicated to delivering excellence.
Key tasks:
- Promote safety and positive behaviour on-site
- Manage daily scheduling, driver allocation, and vehicle issues
- Handle customer queries and manage queues
- Oversee bus stands and secure gate areas
- Record passenger data and shift information accurately
- Support SPS values and teamwork across all operations
- Ensure compliance with company and safety standards
What You’ll Need
Essential:
- Supervisory experience
- Confident with IT
- Customer service or complaint-handling experience
- Flexible to work shifts (24/7 operation)
- Full driving licence
Desirable:
- Management experience
- Knowledge of the transport sector
Additional Info
Please note - All employees must be willing to undergo Baseline Personnel Security Standard (BPSS) and obtain a DBS certificate. This standard is designed to provide a level of assurance as to the honesty, integrity and values of individuals who are required to work at a Nuclear Licenced Site, or who may have access to sensitive nuclear information. Somerset Passenger Solutions welcomes applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual orientation or age. Ready to move your career forward? Apply now and help drive excellence with SPS for Sizewell C.
Supervisor (PCV/Buses) in Ipswich employer: Somerset Passenger Solutions
Contact Detail:
Somerset Passenger Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor (PCV/Buses) in Ipswich
✨Tip Number 1
Network like a pro! Reach out to people in the transport sector or those already working at Specialist Passenger Solutions. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your supervisory skills and customer service experience. Think of examples where you've solved problems quickly or managed a team effectively – these stories will make you stand out!
✨Tip Number 3
Show your passion for safety and excellent service during your conversations. Make it clear that you understand the importance of these values in a role like Supervisor, especially in a busy environment like Sizewell C.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Supervisor (PCV/Buses) in Ipswich
Some tips for your application 🫡
Show Your Leadership Skills: As a Supervisor, we want to see your confident leadership style shine through. Share examples of how you've successfully managed teams or resolved conflicts in the past. This will help us understand how you can lead our on-site team effectively.
Highlight Your Customer Service Experience: Since we're all about delivering excellent service, make sure to showcase any customer service or complaint-handling experience you have. We love candidates who can demonstrate their ability to handle queries and keep clients happy!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid jargon and focus on what makes you the right fit for the role. Remember, we’re looking for someone who can manage operations smoothly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you're keen to join our team at Specialist Passenger Solutions!
How to prepare for a job interview at Somerset Passenger Solutions
✨Know Your Stuff
Make sure you understand the key responsibilities of a Supervisor in the transport sector. Familiarise yourself with safety protocols, customer service standards, and how to manage daily operations effectively. This will show that you're not just interested in the role, but that you’re ready to hit the ground running.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed a challenging situation. Highlight your ability to promote safety and positive behaviour on-site, as well as how you’ve handled customer queries or complaints. This will demonstrate your capability to lead in a fast-paced environment.
✨Be Tech-Savvy
Since the role involves using tracking systems, brush up on your IT skills. Be ready to discuss any relevant software or systems you’ve used before. If you have experience with scheduling or data recording tools, make sure to mention them during the interview.
✨Emphasise Flexibility and Teamwork
Given the 24/7 nature of the operation, it’s crucial to express your willingness to work shifts. Also, talk about how you value teamwork and collaboration, as this is at the heart of what the company does. Share instances where you’ve worked well with others to achieve a common goal.