HPC Lead Supervisor in Bridgwater

HPC Lead Supervisor – Somerset Passenger Solutions Ltd.

Overview

Lead Supervisor role at Hinkley Point C. This is a key on-site position within Somerset Passenger Solutions, contributing to one of the UK\\\’s largest infrastructure projects.

What Youll Do

• Be the link between frontline teams and management, ensuring smooth day-to-day operations.
• Support and motivate staff to maintain high standards of safety and customer service.
• Distribute and rotate workloads within the team to maintain balance and efficiency.
• Provide necessary support and assistance to drivers and supervisors to sustain exceptional customer service.

Key Responsibilities

• Manage on-site operations across SPS and HPC locations.
• Champion health & safety and security guidelines; ensure drivers comply with standards and lead by example.
• Report all safety accidents/incidents using the company reporting procedure.
• Ensure compliance with driving hours and rest periods for PCV/PSV drivers (Domestic and EC Rules) and the Working Time Directive.
• Complete checks to verify all drivers hold valid CPC cards and licences.
• Resolve passenger queries and service issues.
• Coordinate shift handovers and staff coverage.
• Act as Duty Manager in their absence.
• Supervise and support drivers and supervisors.
• Monitor vehicle allocation and update systems (U-Track).

Qualifications / Knowledge

• Essential skills: Health and safety knowledge.
• Banksman trained (training can be provided).

Desirable Skills

• PCV licence holder.
• Driving licence.
• First aid trained.
• CSCS (training can be provided).

Skills And Experience

• Essential skills: Experience in delivering a high level of customer service and dealing with customer complaints; good understanding of IT; supervisory experience.

Desirable

• Management experience.

Why Join Us?

• Work in a supportive, professional team.
• Training and development opportunities.
• A chance to make a real impact in daily operations.

Apply today and move your career forward with Somerset Passenger Solutions.

Bridgwater, England, United Kingdom; additional locations and time references removed for clarity.