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- Tasks: Provide secretarial support to consultants and manage communications efficiently.
- Company: Join Somerset NHS Foundation Trust, a supportive and community-focused organisation.
- Benefits: Enjoy flexible working, generous leave, and an NHS pension for your future.
- Why this job: Make a real difference in healthcare while developing your career in a vibrant environment.
- Qualifications: Strong communication skills and experience in administrative roles are preferred.
- Other info: Experience the beauty of Somerset with its blend of countryside and city life.
The predicted salary is between 30000 - 42000 £ per year.
Overview
The medical secretary will be required to provide efficient and effective secretarial duties to named consultants and their team and act as the first point of contact for all forms of communication for the consultants and their team. The medical secretary will also provide flexible secretarial support to clinical teams as requested by the Senior Operational Manager to support service requirements during absence as necessary. The medical secretary will work with support administrative teams to develop collaborative working partnerships which positively contribute to the overall efficiency of the team. At Somerset NHS Foundation Trust, we’re committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away – and only two hours to London. The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it’s a great place to build both your career and your future. Somerset truly has it all – the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.
Responsibilities
- Type patient letters, discharge summaries and general correspondence as dictated by the clinical team using the digital dictation system (BigHand) with high speed and accuracy, and action the outcomes of the correspondence timely.
- Carry out diary management for named consultant(s) using Microsoft Outlook.
- Take minutes of meetings as required, type and distribute accordingly.
- Place orders for stationery and other ad hoc requirements of the business unit on the Trust system for approval by the budget holder (where appropriate).
- Prioritise all incoming mail and action accordingly.
- Answer all incoming telephone calls and emails from patients, carers and other healthcare professionals in an efficient manner; action queries or refer to other departments as appropriate.
- Ensure all investigation results are readily available to the clinical staff and, once signed and acted upon, filed correctly in the medical case notes.
- Ensure that all medical case notes are maintained appropriately.
- Manage the consultant’s waiting list (if appropriate) and offer advice and guidance to patients regarding the admission process.
- Liaise with the outpatient team regarding outpatient appointments.
- Action fast track referrals (if appropriate) to ensure timely appointments are made.
- Ensure that appropriate departments are kept informed of consultant and/or clinical team members’ annual or study leave.
Benefits
- Flexible working options to help you balance work and life
- NHS pension scheme for long-term financial security
- Generous annual leave allowance to recharge and relax
- A strong focus on career development to help you grow and achieve your potential
- Access to Blue Light Card with exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks
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Medical Secretary employer: Somerset NHS Foundation Trust
Contact Detail:
Somerset NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Secretary
✨Tip Number 1
Network like a pro! Reach out to current or former medical secretaries and ask them about their experiences. They might have insider tips on what the hiring managers are really looking for.
✨Tip Number 2
Practice your interview skills! We recommend doing mock interviews with friends or family. Focus on common questions for medical secretaries, like how you handle busy schedules or manage patient communications.
✨Tip Number 3
Show off your tech skills! Familiarise yourself with digital dictation systems like BigHand and Microsoft Outlook. Mentioning these in your conversations can really impress potential employers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Medical Secretary
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Medical Secretary role. Highlight relevant experience, especially in secretarial duties and communication skills, as these are key for us at Somerset NHS Foundation Trust.
Showcase Your Skills: Don’t forget to showcase your skills in diary management and using digital dictation systems like BigHand. We want to see how you can contribute to our team's efficiency right from the get-go!
Be Clear and Concise: When writing your cover letter, be clear and concise. We appreciate straightforward communication, so make sure to express why you’re a great fit for the role without waffling on.
Apply Through Our Website: Finally, make sure to apply through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at Somerset NHS Foundation Trust
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a medical secretary. Familiarise yourself with tasks like diary management, typing patient letters, and handling correspondence. This will help you demonstrate your knowledge and show that you're ready to hit the ground running.
✨Practice Your Communication Skills
As a medical secretary, you'll be the first point of contact for patients and healthcare professionals. Practise clear and professional communication, both verbal and written. Consider role-playing common scenarios with a friend to build your confidence in handling calls and emails efficiently.
✨Showcase Your Tech Savviness
Since you'll be using tools like Microsoft Outlook and digital dictation systems, brush up on your tech skills. Be prepared to discuss your experience with these tools and how you've used them to improve efficiency in previous roles. If you have any specific examples, share them!
✨Demonstrate Team Spirit
Collaboration is key in this role, so be ready to talk about your experience working in teams. Highlight instances where you've supported colleagues or contributed to a positive team environment. This will show that you can work well with others and are committed to the overall success of the clinical team.