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- Tasks: Provide admin support by typing letters, sorting post, and assisting medical teams.
- Company: Join Somerset NHS Foundation Trust, a supportive and inclusive workplace.
- Benefits: Enjoy flexible working, generous leave, NHS pension, and exclusive discounts.
- Why this job: Make a difference in healthcare while developing your skills in a dynamic environment.
- Qualifications: Typing qualifications and good communication skills are essential.
- Other info: Work remotely with one in-office day per week, plus great career growth opportunities.
The predicted salary is between 24000 - 36000 £ per year.
The admin support typist will be required to provide efficient and effective support to the medical secretaries, including cross-cover for other support typists/administrators and medical secretaries within the business unit to support clinical teams in times of absence, as requested by the Operational Support Manager to support service requirements.
The admin support typist will be responsible for typing clinic letters, sorting of post, filing and other general administrative duties across the county as directed by the Operational Support Manager.
The admin support typist is accountable to the Operational Support Manager and will have daily contact with the medical secretaries, the consultants they support and their wider clinical teams including clinical nurse specialists. This role will also require daily contact with medical secretaries in other business units and the support administrative teams including typists and booking officers.
This position is predominantly remote, with one in-office day each week at Musgrove Park Hospital.
Main duties of the job
*To type clinic letters and general correspondence as dictated by medical staff using digital dictation and word processing equipment within the business unit service level agreement timescales and standard operating procedures.
*To provide cross-cover for other admin support typists and medical secretaries as and when required. Flexibility is essential to provide adequate service cover during core hours in times of absence.
*To answer incoming telephone calls from patients, carers and other healthcare professionals in an efficient manner, in the absence of a medical secretary being available. Taking messages or referring onto other departments and agencies as appropriate
*To acquire knowledge of necessary medical terminology.
*To strictly observe the rules of confidentiality, security and location recording for all patient data.
*To ensure all medical record documents are scanned and uploaded to EPRO as required.
*To ensure all post is collected, sorted and distributed accordingly in liaison with the medical secretaries.
*Use the hospital administration systems for all patient related data.
*Use of the hospital RTT (Referral to Treatment) to update patient pathways and Order Comms system for patient results/X-Rays (where appropriate).
*To liaise with the medical secretaries within the business unit regarding all work and to undertake any other duties that may arise from time to time.
About us
At Somerset NHS Foundation Trust, we\’re committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:
- Flexible working options to help you balance work and life
- NHS pension scheme for long-term financial security
- Generous annual leave allowance to recharge and relax
- A strong focus on career development to help you grow and achieve your potential
Additionally, you\’ll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.
We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.
Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away – and only two hours to London.
The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it\’s a great place to build both your career and your future.
Somerset truly has it all – the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.
Job responsibilities
Please see attached Job Description & Person Specification for further details of duties and responsibilities.
Person Specification
Qualifications
- *RSA Stage 11 or equivalent qualification in typing
- *Audio typing RSA stage 11 or equivalent
- *Good all-round general education to GCSE standard, including English Language and Maths
- N/A
Experience
- *Proven competencies in current office practice
- *Us of emails and electronic diaries
- *Experience of working within an office environment
- *Previous NHS experience
- *Knowledge of medical terminology
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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Admin Support Typist employer: Somerset NHS Foundation Trust
Contact Detail:
Somerset NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admin Support Typist
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Somerset NHS Foundation Trust on LinkedIn. A friendly chat can give us insider info about the role and might even lead to a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to admin support roles. We can even role-play with a friend to boost our confidence and nail those responses!
✨Tip Number 3
Show off your skills! Bring examples of your typing speed and accuracy, or any relevant projects you've worked on. This will help us demonstrate our capabilities beyond just words on a CV.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Admin Support Typist
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Admin Support Typist role. Highlight your typing skills, experience in office environments, and any relevant medical terminology knowledge. We want to see how you fit into our team!
Show Off Your Flexibility: Since flexibility is key for this role, share examples of how you've adapted to changing circumstances in previous jobs. Whether it’s covering for colleagues or managing multiple tasks, let us know how you can support our clinical teams.
Keep It Professional: Remember, this is a healthcare setting! Use a professional tone in your application, and ensure there are no typos or errors. We appreciate attention to detail, especially when it comes to patient data and correspondence.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position there!
How to prepare for a job interview at Somerset NHS Foundation Trust
✨Know Your Medical Terminology
Brush up on your medical terminology before the interview. Understanding the language used in the healthcare setting will not only impress the interviewers but also show that you're ready to hit the ground running.
✨Demonstrate Flexibility
Since the role requires cross-cover for other typists and secretaries, be prepared to discuss examples of how you've adapted to changing situations in previous jobs. Highlight your ability to manage multiple tasks efficiently.
✨Showcase Your Typing Skills
Be ready to talk about your typing speed and accuracy. If you have any certifications like RSA Stage 11, mention them! You might even want to practice a bit beforehand to ensure you're confident in your skills.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the tools they use, or how they handle busy periods. This shows your genuine interest in the role and helps you assess if it's the right fit for you.