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- Tasks: Deliver excellent customer service and assist in food preparation at Sedgemoor Campus.
- Company: Join Somerset Larder, a community-focused catering company with strong values.
- Benefits: Enjoy free meals, generous leave, and a supportive work environment.
- Why this job: Be part of a team that nurtures local produce and supports your career growth.
- Qualifications: Team player with a flexible approach; Food Safety Level 2 is a plus.
- Other info: Opportunities for professional development and a fun, dynamic workplace.
Company Description
South West Larder: Togetherness, Nurture, Pride, Planet
Full-time: 39 hours per week
Salary: £14.00 per hour
Location: Sedgemoor Campuses
Closing Date: 05/12/2025
Want to work for a company where Togetherness, Nurture, Pride and Planet are at the heart of everything they do? Then look no further, Somerset Larder produces fresh food and meals to go using locally sourced ingredients from all over the west country. Our philosophy is to nourish the community with amazing produce, to employ local people and to train apprentices for future careers in the catering and hospitality sector.
At Somerset Larder, our Values have been set by our staff. Our Values exist for the good of our working lives and company performance. Our Values are:
- Togetherness - Be a tractor not a trailer.
- Nurture - You grow, I grow, we grow.
- Pride - We can and we will.
- Planet - We're part of a bigger picture.
Job Description
To provide a welcoming and friendly customer experience within the campus, delivering excellent customer and food service. To ensure the restaurant is clean/hygienic, restocked, and customers are advised of the products available (e.g. meals, snacks, restaurant open times and allergens etc.)
Working at Sedgemoor Campus you will assist with front of house and back of house duties:
- Greet customers at the Campuses as part of the front of house team, serving customers with food and drink choices and resolving queries relating to products (including allergens and dietary needs).
- Deliver excellent customer service to ensure high levels of customer satisfaction.
- Assist in a wide range of preparation, cooking and serving of food.
- Serve meals, snacks and drinks including taking payments at tills using cards and cash, resolving and clarifying purchase choices and special offers.
- Resolve initial customer queries (or refer to a supervisor/manager for more complex concerns).
- Clean all equipment, crockery and cutlery as required.
- Support, operate and provide service in areas including but not limited to: the Serveries, the Deli/Retail, Hospitality orders, Functions/Events, Coffee Shops, Bars.
- Ensure all food is handled in accordance with the standards specified in the Food Safety & Quality Management System and regulatory requirements.
- Carry out and record any food safety and stock checks specified by the Unit Manager or Assistant Manager, or Supervisors.
- Take delivery of stock including food/provision, checking and accounting for such items.
- Act as Banksman, and other such job specific operations as required.
- Receive deliveries and check supplier invoices in accordance with the company systems/procedures.
- Ensure all waste is removed promptly and placed in the correct waste containers in accordance with site waste management plan.
- Ensure all raw materials and packaging materials are stored in the correct areas of the site.
- Carry out tasks in the most efficient manner, taking into account any production or allergen constraints, to meet customer orders.
- Participate as a HACCP Team member if required.
- Ensure all work is carried out in accordance with the relevant H&S legislation and Codes of Practice.
- Ensure all production and quality records are completed accurately and on time.
- Ensure all traceability requirements are fully complied with.
- Where relevant, to carry out activities required by the accredited FSQMS.
- Participate in ongoing professional development and training that may include off-site and occasionally overnight travel.
- Carry out tasks as requested by your supervisor/manager.
- Embrace and actively participate in the Zero Harm culture.
Our Ideal candidate will have the following characteristics in line with our values:
- Togetherness - Ability to work as part of a team, a flexible approach to working hours, be supportive of colleagues.
- Nurture - Keen to learn on the job, hold Food Safety Level 2 (or be able to achieve on appointment).
- Pride - Be honest and trustworthy, able to work independently, have a can-do approach.
- Planet - Hygienic approach and manner, committed to zero harm and sustainable practices.
Qualifications
- Full, UK driving licence and have at least 12 months driving experience and no more than 6 points. (Desirable)
- Level 2 Food Safety Qualification (Desirable)
- Level 2 H & S Qualification (Desirable)
- First Aid Certificate (Desirable)
Additional Information
- Employee Benefits Menu
- Generous Time Off - Savour a well-balanced blend of work and personal time with our generous annual leave allowance (31 days including bank holidays).
- Pension Contributions with Extra Spice - Prepare for your future with a pension plan that goes beyond the basics - 5% from you, matched with a hearty 5% from us.
- Life Assurance - Our life assurance plan is here to provide peace of mind, so you can focus on serving up excellence.
- Cycle Scheme - Get a healthy and eco-friendly start to each day with our cycle scheme - perfect for working up an appetite!
- Comprehensive Family Leave Benefits - When life serves up big changes, we're here to support you with a menu of family leave benefits designed so you can make memories as you care for your family.
- Free Food and Drink on Shift - Enjoy a daily free meal/drink so you can fuel up and stay energised.
- Employee Assistance Programme (EAP)/Mental Health First Aiders - Tap into our 24/7, all-year round helpline and portal Wisdom, loaded with resources on health, finances, legal advice and lifestyle tips - a full menu of support options.
- Christmas Shutdown - Relax during the festive period whilst the operation is closed between Christmas and New Year - a rarity for the Hospitality industry (option to volunteer for skeleton staffing).
- Learning, Development and Apprenticeship Opportunities - Stir up new skills with a range of development and apprenticeship opportunities to help you grow your career and cook up success in the culinary world.
- Access to Occupational Health - As a perk of being part of the HPC project, you will have access to Health Partners, the UK's leading provider of workplace health services.
- Refer a Friend Scheme - Use our employee referral programme and benefit financially by adding people from your professional network to our workforce.
- Monthly Recognition: A Toast to you - Each month, we raise a glass to our star team members who go above and beyond, as nominated by their colleagues.
- Long Service Awards - Celebrate the milestones! Receive our heartfelt gratitude and special recognition at your 5- and 10-year anniversaries.
- Annual Team Awards - Join us for our annual awards event as we honour the outstanding contributions and achievements of our team. It's our way of saying cheers to you!
Pre-Employment Screening
Successful applicants will be required to provide a three-year employment history and five-year address history to work on Hinkley Point C. They must be able to provide in date photographic ID and their right to work in the UK so that security clearance can be obtained as these roles are based on a nuclear regulated site.
General Catering Assistant - Sedgemoor Campus in Bridgwater employer: Somerset Larder
Contact Detail:
Somerset Larder Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Catering Assistant - Sedgemoor Campus in Bridgwater
✨Tip Number 1
Get to know the company culture! Before your interview, check out Somerset Larder's values and think about how you can embody them. Show that you're all about Togetherness, Nurture, Pride, and Planet during your chat.
✨Tip Number 2
Practice your customer service skills! Since you'll be interacting with customers a lot, brush up on how to handle queries and provide excellent service. Maybe role-play with a friend to get comfortable.
✨Tip Number 3
Be ready to talk about your flexibility! The job requires a flexible approach to working hours, so think of examples where you've adapted to changing situations in previous roles or experiences.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the team at Somerset Larder. Don’t miss out!
We think you need these skills to ace General Catering Assistant - Sedgemoor Campus in Bridgwater
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for food and customer service shine through. We love candidates who are excited about being part of a team that values Togetherness and Nurture!
Tailor Your Application: Make sure to customise your application to reflect the values of Somerset Larder. Highlight experiences that demonstrate your ability to work as part of a team and your commitment to sustainability and hygiene.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, making it easy for us to see how you fit into our Pride culture.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you on the path to joining our amazing team at Sedgemoor Campus.
How to prepare for a job interview at Somerset Larder
✨Know the Company Values
Before your interview, take some time to understand Somerset Larder's core values: Togetherness, Nurture, Pride, and Planet. Think about how your own experiences align with these values and be ready to share examples that demonstrate your commitment to teamwork, learning, and sustainability.
✨Showcase Your Customer Service Skills
As a General Catering Assistant, excellent customer service is key. Prepare to discuss past experiences where you provided outstanding service or resolved customer queries. Highlight your ability to create a welcoming atmosphere and how you handle challenging situations with grace.
✨Be Ready for Practical Questions
Expect questions related to food safety and hygiene practices, as well as your ability to work in both front and back of house roles. Brush up on your knowledge of food handling standards and be prepared to discuss how you would ensure a clean and safe environment for customers.
✨Demonstrate Flexibility and Team Spirit
The ideal candidate is flexible and supportive of colleagues. Be prepared to talk about times when you've adapted to changing circumstances or helped a teammate. Show that you're not just a lone wolf but someone who thrives in a collaborative environment.
