Sales & Business Development Manager

Sales & Business Development Manager

Application Deadline: 21 April 2025

Department: Residents Team (creative community)

Employment Type: Fixed Term – Full Time

Location: London

Compensation: £35,000 – £40,000 / year

Description

We are looking for people to join our fantastic team at Somerset House Trust. As the home of cultural innovators, the Trust connects creativity and the arts with the broader society.

Somerset House pursues a ‘Step Inside, Think Outside’ spirit and is born from the creative community we nurture – the experience and perspectives we host across background, age, race, and stage, and the intersections and crossovers we encourage.

The Sales & Business Development Manager will be responsible for leading sales across the multiple workspaces offered at Somerset House, predominately focusing on dedicated offices, securing new residents to strengthen our creative community and achieve income targets. The role will build external relationships and partnerships with creative organisations and cultural networks, that align with our organisational ethos and charitable objectives, to raise the profile of our workspaces and creative community.

This is a great opportunity for a creative thinker, who constantly looks for ideas to drive forward new initiatives, create connections and build an exciting and engaging offer.

What we are looking for:

Seeking a driven and results-oriented Sales professional to spearhead the growth of our workspace occupancy at Somerset House. You will be directly responsible for generating revenue by actively selling dedicated offices and shared workspace solutions across our iconic Estate, exceeding budgeted income targets and cultivating a vibrant community of resident businesses.

1. Lead in selling workspaces, specifically dedicated offices and shared workspace across the Estate, helping to grow the community and deliver budgeted income levels.
2. Support on the development and marketing of earned income streams including internal space hires and external meeting room hires highlighting Somerset House as the home of cultural innovation.
3. Use creative and cultural networks to identify and target potential residents and members who meet our agreed criteria, are commercially attractive and aligned to our community, diversity and charitable objectives.
4. Arrange viewings, conduct tours and liaise with all potential residents, ensuring they fully understand the contractual terms and additional benefits of being based at Somerset House.
5. Participate in reviewing workspace applications, ensuring all applications fit our criteria to be a resident.
6. Lead on supporting existing residents’ changing space requirements and maximizing retention.
7. Work with the Residents Communications Manager and our Marketing and Social Media Teams to improve our online presence.
8. Act as an ambassador for the Trust and advocate for the community and its aims.

Skills, knowledge & expertise required for the role:

Experience :
· Selling workspace/venue hire space and achieving sales targets, ideally within a creative community or similar workspace with creative businesses and freelancers.
· Building and managing long-term relationships with clients, meeting customer needs and managing difficult conversations when needed.
· Building strong external networks.
· Worked with contracts, with strong understanding of property terminology and legal documents.

Skills :

• Commercial awareness and ability to maximise revenue streams by identifying new business opportunities.
• Self-motivated and targets driven.
• Problem solving skills, with ability to identify and address issues before they arise.
• Ability to meet deadlines and take personal ownership to achieve team goals.

Benefits to working at Somerset House

Mental Health & Wellbeing
– Access to our external Employee Assistance Programme (CiC) for free 24/7 confidential advice and support, including up to 6 free counselling sessions per year where needed.
– Mental health support and guidance from our in-house trained Mental Health First Aiders.
– Hybrid working based on having 3 days in the office per week (pro rata if part-time).
– Contribution towards eye tests and glasses.
– Trust life insurance scheme.

Holiday
– Enhanced annual leave – 25 days plus bank holidays (pro rata).
– Birthday leave – additional day leave.
– Celebration day – to celebrate anything of your choice.

Other Leave
– Sick leave – 20 days full pay, followed by 20 days half pay (pro rata & following 3 months service).
– Emergency dependent care – option to use 25% of paid sick leave for emergency care of a dependent (pro rata & following 3 months service).
– Enhanced maternity pay.

Benefits
– 8% employer pension contributions, no employee contribution required (following 3 months employment).
– Option for salary sacrifice.
– Interest-free loans.
– Season ticket loan.
– Cycle to Work scheme.

Discounts, offers and free stuff
– The list is endless and includes tickets to Somerset House events and entrance to other London Heritage sites.
– Discounts in Somerset House cafes and restaurants.
– Discounts with various high street retailers and restaurants.
– Discounts to local leisure centres.

#J-18808-Ljbffr