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- Tasks: Deliver outstanding customer service and support event operations in a lively cricket setting.
- Company: Join a professional cricket club in Taunton with a vibrant atmosphere.
- Benefits: Competitive salary, growth opportunities, and a dynamic work environment.
- Other info: 12-month fixed-term contract with potential for career development.
- Why this job: Be part of exciting events and enhance the fan experience in cricket.
- Qualifications: Strong organisational skills and prior customer service experience.
The predicted salary is between 25000 - 32000 £ per year.
A professional cricket club in Taunton is seeking a Customer Service & Ticketing Administrator to provide exceptional customer service and support administrative tasks within a vibrant cricket environment. The role is on a fixed-term contract for 12 months, involving customer communication via various platforms and aiding event operations.
Candidates should possess strong organisational skills and experience in customer service. The position offers a competitive salary and opportunities for growth and development.
Customer Experience & Ticketing Coordinator (12-Month FTC) in Taunton employer: Somerset County Cricket Club
Contact Detail:
Somerset County Cricket Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience & Ticketing Coordinator (12-Month FTC) in Taunton
✨Tip Number 1
Get to know the club! Research the cricket club's history, values, and recent events. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your customer service scenarios. Think about how you'd handle different situations, like a ticketing issue or a customer complaint. We want to see that you can keep your cool and provide top-notch service!
✨Tip Number 3
Network with current employees or alumni from the club. They can give you insider tips on what it’s like to work there and might even put in a good word for you. Plus, it shows initiative!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Make sure to highlight your organisational skills and any relevant experience in customer service to stand out.
We think you need these skills to ace Customer Experience & Ticketing Coordinator (12-Month FTC) in Taunton
Some tips for your application 🫡
Show Your Passion for Cricket: When you're writing your application, let your love for cricket shine through! Mention any experiences or moments that sparked your interest in the sport. We want to see that you’re not just looking for a job, but that you genuinely care about being part of our vibrant cricket community.
Highlight Your Customer Service Skills: Make sure to showcase your customer service experience in your application. We’re looking for someone who can provide exceptional support, so share specific examples of how you've gone above and beyond for customers in the past. This will help us see how you can contribute to our team!
Be Organised and Clear: Since this role involves a lot of administrative tasks, it’s crucial to demonstrate your organisational skills. Keep your application neat and structured, and make sure to clearly outline your relevant experience. A well-organised application reflects how you’ll handle the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team right from the start!
How to prepare for a job interview at Somerset County Cricket Club
✨Know Your Cricket
Familiarise yourself with the club's history, recent matches, and key players. Showing genuine interest in cricket will not only impress your interviewers but also demonstrate your commitment to the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about specific situations where you resolved issues or went above and beyond for a customer, as this is crucial for the role.
✨Organisational Skills Matter
Be ready to discuss how you manage your time and tasks effectively. You might want to share tools or methods you use to stay organised, especially when juggling multiple responsibilities during busy events.
✨Ask Insightful Questions
Prepare thoughtful questions about the club's customer experience strategies and event operations. This shows that you're not just interested in the job, but also in contributing to the team's success and growth.