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- Tasks: Deliver top-notch customer service and support event operations in a lively cricket setting.
- Company: Join a professional cricket club in the heart of Taunton.
- Benefits: Enjoy a competitive salary with growth and development opportunities.
- Other info: Fixed-term contract for 12 months with a vibrant work atmosphere.
- Why this job: Be part of an exciting team and enhance the fan experience at thrilling cricket events.
- Qualifications: Strong organisational skills and previous customer service experience are essential.
The predicted salary is between 25000 - 32000 £ per year.
A professional cricket club in Taunton is seeking a Customer Service & Ticketing Administrator to provide exceptional customer service and support administrative tasks within a vibrant cricket environment. The role is on a fixed-term contract for 12 months, involving customer communication via various platforms and aiding event operations.
Candidates should possess strong organisational skills and experience in customer service. The position offers a competitive salary and opportunities for growth and development.
Customer Experience & Ticketing Coordinator (12-Month FTC) in Somerset employer: Somerset County Cricket Club
Contact Detail:
Somerset County Cricket Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience & Ticketing Coordinator (12-Month FTC) in Somerset
✨Tip Number 1
Network like a pro! Reach out to people in the cricket industry or those who work at the club. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Show off your personality! When you get the chance for an interview, let your passion for customer service shine through. We want to see how you connect with others and handle challenges.
✨Tip Number 3
Prepare for situational questions! Think about times you've provided exceptional customer service or solved problems. We love hearing real-life examples that showcase your skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen and ready to jump into the vibrant world of cricket with us.
We think you need these skills to ace Customer Experience & Ticketing Coordinator (12-Month FTC) in Somerset
Some tips for your application 🫡
Show Your Passion for Cricket: When you're writing your application, let your love for cricket shine through! Mention any experiences or moments that sparked your interest in the sport. We want to see that you’re not just looking for a job, but that you genuinely care about being part of our vibrant cricket community.
Highlight Your Customer Service Skills: Make sure to showcase your customer service experience in your application. We’re looking for someone who can provide exceptional support, so share specific examples of how you've gone above and beyond for customers in the past. This will help us see how you can contribute to our team!
Be Organised and Clear: Since this role involves a lot of administrative tasks, it’s crucial to demonstrate your organisational skills. Keep your application neat and structured, and make sure to clearly outline your relevant experience. A well-organised application reflects how you’ll handle the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Somerset County Cricket Club
✨Know Your Cricket
Familiarise yourself with the club's history, recent matches, and key players. Showing genuine interest in cricket will not only impress your interviewers but also demonstrate your commitment to the role.
✨Customer Service Scenarios
Prepare for questions about customer service situations. Think of examples where you've successfully resolved issues or provided exceptional service. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Organisational Skills Showcase
Be ready to discuss how you manage your time and tasks effectively. Bring examples of how you've organised events or handled multiple responsibilities simultaneously, as this role requires strong organisational skills.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the club. This shows your enthusiasm and helps you understand if the position is the right fit for you. Consider asking about team dynamics or upcoming events you might be involved in.