Somerset Council is seeking a fixed-term Customer Service Specialist to join the Education Inclusion Advice Line. You will be the first point of contact for education professionals seeking SEND and inclusion guidance, delivering clear, accurate advice and linking schools to the right services.
Working 37 hours per week with hybrid options, you will maintain records, handle sensitive information confidentially, and collaborate with specialist teams to improve customer experience and service
SEND & Education Inclusion Advisor (Hybrid) in Taunton employer: Somerset County Council
Somerset County Council is an exceptional employer, offering a supportive work culture that prioritises the welfare of children and families in Yeovil. With a strong commitment to continuous professional development and flexible hybrid working arrangements, employees are empowered to manage complex caseloads while contributing to meaningful service improvements. Join us to make a real difference in the lives of children and young people, all within a collaborative and nurturing environment.