At a Glance
- Tasks: Coordinate and manage information to support Children's Services and ensure smooth operations.
- Company: Join Somerset Council, a progressive organisation dedicated to improving community services.
- Benefits: Generous leave, flexible working, health support, and a secure pension scheme.
- Other info: Enjoy a hybrid work model and opportunities for paid volunteering.
- Why this job: Make a real difference in children's lives while building your career in a supportive environment.
- Qualifications: Administrative experience, strong Microsoft 365 skills, and excellent communication abilities.
The predicted salary is between 25989 - 28142 £ per year.
Salary
Grade 13, Ranging from £25,989 to £28,142 per annum.
Contract
Fixed Term - 2 Years.
Hours
37 Hours a week.
Closing date
15 September 2026
About the Role
This is an exciting opportunity to join Children's Services as a Business Operations Supervisor who will provide specialist, high-quality business support for Children's Services.
This post is part of a wider Business Operations team specifically working within Education Services.
As a Business Operations Supervisor, you will play a valuable part in assisting Operational colleagues, who support children, young people and their families.
Working within a busy, collaborative and supportive administrative team, you would be undertaking a range of activities.
- How You'll Make a Difference
- Coordinate and manage information across a range of systems, ensuring records are accurate and up to date.
- Support quality assurance activities to help maintain high standards and deliver excellent outcomes.
- Help plan and prioritise workloads across the team, keeping services running smoothly and efficiently.
- Provide day-to-day operational support, monitoring activity and producing reports to inform decision-making.
- Process and coordinate information from schools, families, partner agencies, and Health and Social Care teams.
- Build positive relationships with schools, local authorities, and key partners, acting as a trusted point of contact.
- What You'll Bring
- Proven administrative experience, including supporting or supervising colleagues and working collaboratively within a team.
- Strong Microsoft 365 skills, including Outlook, Word, Excel, Power Point, Share Point and other web-based systems.
- Excellent communication and interpersonal skills, with the confidence to build positive relationships at all levels.
- Well organised and proactive, able to prioritise workloads, meet deadlines and use your own initiative.
- A high level of accuracy, attention to detail and professionalism, with a strong commitment to confidentiality and data protection.
- GCSEs (or equivalent) including English and Maths, or an NVQ Level 3 qualification, with good literacy and numeracy skills.
- Flexible, reliable and adaptable, with a positive approach to work and changing priorities.
Why Join Us?
At Somerset Council, we're a progressive organisation committed to improving lives and shaping better services for our communities.
Based in one of England's most beautiful counties, it's a great place to build your career and enjoy an excellent quality of life.
- Generous annual leave plus bank holidays, with the option to purchase additional leave.
- Local Government Pension Scheme (LGPS), one of the UK's most enhanced and secure pension schemes.
- Flexible and hybrid working arrangements to support work-life balance, where service needs allow.
- Health and wellbeing support, including access to confidential employee assistance services.
- Paid volunteering opportunities, helping you make a difference both inside and outside of work.
Find out more about working at Somerset Council: https://www. somerset. gov. uk/jobs-and-careers/working-at-somerset-council/
- Further Information
- 25 day's annual leave (additional to bank holidays).
- Flexible working available, using a Hybrid model - working from home and your contracted work base.
Office attendance is required on Wednesdays to enable peer support, 1 to 1 meetings, team meeting attendance and training.
- Interviews will take place as applications are received.
- When completing your application/CV please provide your full employment history and ensure that any gaps in employment are explained.
Please start with your current or most recent employment.
Unfortunately, we are unable to offer sponsorship for this role.
We are only able to proceed with candidates who already have the right to work in the UK without the need for VISA sponsorship.
For an informal discussion about the role, you can contact Kara Lockie, Senior Business Operations Officer at kara. lockie@somerset. gov. uk or 01823 359 564
We believe diversity makes us stronger and are committed to creating a workplace where everyone feels valued and respected.
We welcome applications from people of all backgrounds and experiences, whose unique perspectives help us better serve the people of Somerset.
You can find a copy of the job description here: AG0249 Business Support Supervisor - Generic. pdf
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Business Operations Supervisor in Taunton employer: Somerset County Council
Somerset County Council is an exceptional employer, offering a supportive work culture that prioritises the welfare of children and families in Yeovil. With a strong commitment to continuous professional development and flexible hybrid working arrangements, employees are empowered to manage complex caseloads while contributing to meaningful service improvements. Join us to make a real difference in the lives of children and young people, all within a collaborative and nurturing environment.
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We think you need these skills to ace Business Operations Supervisor in Taunton
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Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
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