At a Glance
- Tasks: Support business operations by managing databases, calls, emails, and meetings.
- Company: Join a dedicated team improving lives in Somerset's Children's Social Care.
- Benefits: Enjoy flexible working, generous leave, staff discounts, and wellness support.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: GCSE Grade 4 (C) or above in English and Maths; office experience preferred.
- Other info: Hybrid working available; must work at least one day in Bridgwater.
The predicted salary is between 24000 - 36000 £ per year.
Administrator (Senior Business Operations Assistant)
Closing in 10 days (17 July, 2025)
Job details
Department: Business Support
Working pattern: Part Time
Location: Bridgwater
About the job
Some key information
- 22.5 hours per week. Monday – Thursday 8.30am – 5.00pm and Friday 8.30am – 4.30pm. We are looking for someone who is able to work three consecutive days to support existing working arrangements. Working pattern to be agreed with successful candidate.
- This role offers hybrid working. Bridgwater based, for a minimum of one day per week to work alongside business support and operational colleagues in Children’s Social Care.
- The post is offered on a permanent contract basis
What will I be doing?
- Database monitoring and updating
- Taking telephone calls
- Monitoring and responding to email requests
- Arranging transport
- Sending out letters and reports
- Arranging and minuting meetings
- Liaising with professionals from other agencies
What kind of experience or qualifications do I need?
We offer ongoing support, training and guidance to help you be the best you can be. But it will really help if you:
- Are passionate about helping to improve the lives of vulnerable children and young people living in Somerset.
- have a warm, friendly, non-judgemental manner in order to help the families we support feel comfortable. You will need to be calm and kind in difficult situations and conversations.
- Have experience working in an office environment
- Know your way around Microsoft 365 (especially Word, MS Teams and Excel) and are comfortable using databases
- Can deal with changing and competing deadlines and priorities (not everybody can, and that’s ok – but it’s super important in a role like this one)
- Are educated to GCSE Grade 4 (C ) or above standard in English and Maths.
We’re proud to be here for the people of Somerset. And that means everyone in Somerset. An important part of this is ensuring that we are as diverse and inclusive as the people and communities we serve.
We welcome applications from a diverse range of backgrounds and experiences to enrich our team. You can always contact the hiring manager for a chat if there’s anything you want to talk about before you apply.
What\’s in it for me?
We are proud to offer an environment that is supportive and rewarding, working as part of a team who are passionate about the work they do to improve the lives of people in Somerset.
We offer great training and development opportunities, with supportive management. As well as this, we have some fantastic employee benefits available:
- We promote a healthy work-life balance and offer flexible working arrangements wherever possible, including working from home.
- Generous annual leave allowance, with the opportunity to purchase additional leave
- Staff discounts in gyms.
- Employee Assistance for the times you may need some support and a variety of employee wellbeing services.
- Auto enrolment onto our generous Pension Scheme and optional pension enhancement through our Additional Voluntary Contribution scheme.
- A Flexible Benefits Scheme via salary sacrifice to obtain a cycle for work and health screenings.
- My Staff Shop offering discounts in shops, online shopping, restaurants, cinema tickets, insurance benefits and more
We will contact short listed candidates to arrange interviews.
When completing your application/CV please provide your full employment history and ensure that any gaps in employment are explained. Please start with your current or most recent employment.
If you have everything you need, just hit the apply button. We can’t wait to hear from you.
DBS information
This role requires a basic check via the Disclosure procedure.
Supporting documents and information
Please read any attached documents before applying for this job
#J-18808-Ljbffr
Administrator (Senior Business Operations Assistant) employer: Somerset County Council
Contact Detail:
Somerset County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator (Senior Business Operations Assistant)
✨Tip Number 1
Familiarise yourself with the specific software mentioned in the job description, particularly Microsoft 365. Being able to demonstrate your proficiency in Word, Excel, and MS Teams during the interview will show that you're ready to hit the ground running.
✨Tip Number 2
Highlight any previous experience you have in office environments, especially roles that required multitasking and managing competing deadlines. Be prepared to share examples of how you've successfully navigated similar challenges in the past.
✨Tip Number 3
Since this role involves liaising with professionals from other agencies, practice articulating your communication skills. Think of scenarios where you've effectively communicated with diverse groups and be ready to discuss these during your interview.
✨Tip Number 4
Show your passion for supporting vulnerable children and young people by researching local initiatives or organisations in Somerset. This will not only demonstrate your commitment but also give you valuable talking points during your interview.
We think you need these skills to ace Administrator (Senior Business Operations Assistant)
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Administrator (Senior Business Operations Assistant) position. Understand the key responsibilities and required skills, such as database management and proficiency in Microsoft 365.
Tailor Your CV: Make sure your CV highlights relevant experience in office environments and your ability to handle changing priorities. Include specific examples of how you've supported teams or improved processes in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for helping vulnerable children and young people. Mention your warm, friendly approach and how you can contribute to the team’s mission in Somerset.
Check for Gaps in Employment: When completing your application, ensure you provide a full employment history and explain any gaps clearly. This shows transparency and helps the hiring manager understand your career journey.
How to prepare for a job interview at Somerset County Council
✨Show Your Passion
Make sure to express your enthusiasm for improving the lives of vulnerable children and young people. Share any relevant experiences or motivations that highlight your commitment to this cause.
✨Demonstrate Your Office Skills
Be prepared to discuss your experience in an office environment, particularly with Microsoft 365 tools like Word, Excel, and MS Teams. You might be asked to provide examples of how you've used these tools effectively in past roles.
✨Prepare for Scenario Questions
Expect questions about handling changing priorities and deadlines. Think of specific instances where you successfully managed competing tasks and how you maintained a calm and kind approach in challenging situations.
✨Ask Insightful Questions
At the end of the interview, ask thoughtful questions about the team dynamics, training opportunities, and the hybrid working model. This shows your interest in the role and helps you gauge if it's the right fit for you.