At a Glance
- Tasks: Support and maintain the council's firewall and network security infrastructure.
- Company: Join a dynamic council team focused on secure connectivity and innovative solutions.
- Benefits: Enjoy 28 days of annual leave, flexible working, and career development opportunities.
- Other info: Permanent role with hybrid working options and excellent growth potential.
- Why this job: Make a real impact in network security while developing your technical skills.
- Qualifications: Basic networking knowledge and a passion for cybersecurity are essential.
The predicted salary is between 30000 - 40000 £ per year.
As our ICT Engineer – Firewall, you will support the operation, maintenance, and development of the council’s firewall and network security infrastructure. Working as part of the Networks, Firewalls & Telephony team, you’ll contribute to maintaining secure connectivity across the organisation by assisting with firewall administration, supporting incidents and changes, and developing your technical expertise in a live production environment.
What you’ll do – Key Responsibilities
- Operational Support
- Monitor firewall, VPN, and security platforms, identifying and escalating issues where required.
- Support day-to-day firewall operations including policy updates, NAT configuration, and system health checks.
- Assist with troubleshooting network security and connectivity issues.
- Perform initial diagnostics across firewalls and related network components.
- Change & Project Support
- Support planned changes including firmware upgrades, ruleset optimisation, and migration activities.
- Assist with firewall builds, interface configuration, and policy deployment.
- Contribute to technical documentation, configuration records, and network diagrams.
- Security & Compliance
- Follow governance processes including change control and security standards.
- Maintain accurate records of firewall rules, VPNs, and configurations.
- Support audit and compliance activities by providing logs and technical evidence.
- Work alongside senior engineers to develop knowledge in firewall technologies and security best practice.
- Participate in training, shadowing, and knowledge-sharing sessions.
- Identify opportunities to improve processes, reduce complexity, and enhance service reliability.
- Maintain accurate records in IT service management systems.
- Collaborate with internal teams and external suppliers to support service delivery and ongoing improvements.
What we’re looking for – Knowledge, Experience, & Skills
- Good understanding of networking fundamentals (IP addressing, routing, switching, VLANs, DNS, DHCP).
- Basic knowledge of firewall concepts (security policies, NAT, VPNs).
- Experience troubleshooting IT or network-related issues.
- Strong problem-solving and analytical skills.
- Willingness and enthusiasm to develop a career in network security.
- Good communication and documentation skills.
- Ability to work independently and as part of a team.
- Exposure to enterprise firewall platforms (e.g. Fortinet, Cisco, Palo Alto, Check Point).
- Familiarity with network or security monitoring tools.
- Understanding of cybersecurity standards (e.g. Cyber Essentials+, ISO 27001, NCSC guidance).
- Basic knowledge of cloud networking (Azure/AWS).
- Awareness of ITIL or service management practices.
- Experience working in a public sector or regulated environment.
Additional Information
- Permanent, Full-time role (37 hours per week).
- 28 days’ annual leave (additional to Bank Holidays).
- Flexible and hybrid working available.
- This role requires regular attendance at Council Offices, so a full UK driving licence is essential.
- Unfortunately, we are unable to offer sponsorship for this role. We are only able to proceed with candidates who already have the right to work in the UK without the need for VISA sponsorship.
ICT Engineer - Firewall in Taunton employer: Somerset-Council-1
As an ICT Engineer – Firewall with us, you will join a supportive and collaborative work culture that prioritises employee growth and development. With flexible and hybrid working options, along with 28 days of annual leave, we ensure a healthy work-life balance while providing opportunities to enhance your technical skills in a dynamic public sector environment. Our commitment to security and compliance means you'll be at the forefront of innovative network solutions, making a meaningful impact on the community we serve.
StudySmarter Expert Advice🤫
We think this is how you could land ICT Engineer - Firewall in Taunton
✨Tip Number 1
Network like a pro! Attend industry meetups, webinars, or local tech events. It's a great way to meet people in the field and get your name out there.
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your projects related to firewalls and network security. This gives potential employers a taste of what you can do.
✨Tip Number 3
Prepare for interviews by brushing up on common firewall and networking questions. Practice explaining your thought process when troubleshooting issues – it shows your problem-solving skills!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace ICT Engineer - Firewall in Taunton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with networking fundamentals and firewall concepts. We want to see how your skills match the role, so don’t be shy about showcasing your troubleshooting abilities and any relevant projects you've worked on.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the ICT Engineer – Firewall position and how your background makes you a great fit. We love seeing enthusiasm and a genuine interest in network security.
Show Off Your Technical Skills:In your application, mention any specific firewall platforms or security standards you’re familiar with. If you’ve got experience with tools like Fortinet or Cisco, let us know! This will help us see your potential to contribute to our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Somerset-Council-1
✨Know Your Firewalls
Make sure you brush up on your knowledge of firewall concepts, especially security policies, NAT, and VPNs. Be ready to discuss your experience with enterprise firewall platforms like Fortinet or Cisco, as this will show your technical expertise and readiness for the role.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've troubleshot network-related issues in the past. Highlight your analytical skills and how you approached diagnosing problems, as this is crucial for the ICT Engineer role.
✨Understand Networking Fundamentals
Familiarise yourself with key networking concepts such as IP addressing, routing, and VLANs. Being able to speak confidently about these topics will demonstrate your foundational knowledge and commitment to the field.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely. Good communication skills are essential, especially when collaborating with teams or documenting processes. Consider preparing a few questions to ask the interviewers about their current projects or challenges.
