Deputy Manager - Field House, Shepton Mallet

Role type: Care Home

INTERNAL APPLICATIONS ONLY

Please be advised there is a closing date of 30/01/2026.

Somerset Care is an award‑winning not-for-profit care provider across the South West. When people think about care, they think of the Somerset Care Group.

As the largest provider of care in the South West, our core community teams across Somerset, Wiltshire, B&NES and Devon support those who choose to live at home. We help our customers to remain as independent as possible, for as long as possible.

Our ambition is to be the care provider of choice – when people think of excellent care, they think of the Somerset Care group. Our mission statement, the heart of what we do is to support people to live the life they choose.

Everything we do at Somerset Care is underpinned by our four core values:

• Connecting with people
• Making a difference
• Doing the right thing
• Embracing change

By living these values, we ensure that we keep our commitment to delivering high-quality, tailored care to support and enrich the lives of our customers.

Join our Care Home Team as the Deputy Manager for Field House in Shepton Mallet, part of the Somerset Care Group.

As Deputy Manager you are required to be focused on making sure the level of care your service provides goes beyond just professional standards and statutory, regulatory, and legal requirements: you will ensure customers receive a Somerset Care Group standard of service that exceeds their expectations and exemplifies the skills of your team.

You provide inspirational leadership, operational excellence, and daily management to your team, understanding that they are central to the achievement of outstanding standards of care. You will undertake staff appraisals and supervisions to support team members\’ development and help them to take responsibility for their own development and career pathway within the Somerset Care Group.

You monitor the wellbeing of each customer/service user ensuring all staff are supported and always promote independence and well-being by ensuring that customers/service users\’ personal, psychological, and social care needs are met.

You support the Registered Manager to deliver performance and workforce targets, and ensure quality objectives are met and maintained. You will take responsibility for the service in the Registered Manager\’s absence and will lead by example.

You embody the organisational values of connecting with people, making a difference, doing the right thing, and embracing change, and will be seen as a role model by your colleagues and team. You advocate for your service, staff, and customers/service users, representing their views and ensuring their voice is heard.

You promote a culture of continuous innovation and improvement, involving your team in service development and improvement, setting clear direction and expectation, and communicating a shared purpose that you will support your team to work towards.

Experience and Knowledge

• Demonstrable experience of working at a supervisory, or deputy level within a Health and Social Care setting.
• Experience of effectively managing people and delivering performance.
• The ability to build high performing teams.
• Knowledge of organisational effectiveness and operations management.
• Experience of implementing and monitoring quality improvement programmes or change project throughout the project lifecycle to business as usual.
• Understanding of governance systems and structures including audits.
• Demonstrable understanding of relevant legislation, e.g., Health & Social Care Act, CQC regulations, employment, health at Safety at Work, Fire, Environmental Health.

Qualifications and Training

• Level 4 in Leadership and Management in Health & Social Care, or equivalent leadership and management qualification. Where this is not held, enrolment and completion of the qualification, within the timescales specified by the training provider is required.
• Maintains continuous professional development (CPD) with attendance and completion of mandatory, and additional training as required for the role.

As a valued employee, you\’ll have access to a range of benefits:

• Hours of work: 39 hours per week, weekend working and On‑call as required
• Permanent contract
• 28 days Holidays inclusive of Bank Holidays, additional days accrued on length of service after 5 years
• Pension: 5% Employer matched 3% Employee contributions
• Life cover
• Occupational Sick pay
• Employee Assistance Programme
• Free DBS check
• Reimbursement of Blue Light Card
• Access to your earnings before payday via Wagestream
• Reward and recognition – Bright Sparks, Somerset Care Group Awards, Long Service Awards
• Refer a Friend Bonus – £350 per person you refer (Uncapped and paid on successful appointment)

Somerset Care Limited is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. We are an Equal Opportunity employer and welcome applications from all individuals. As this position involves \”regulated activity\” (as defined by the Safeguarding Vulnerable Groups Act 2006) an Enhanced DBS check will be undertaken.

It\’s a criminal offence for people who are barred from working in regulated activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with that particular group. Somerset Care is committed to the safeguarding and promoting the welfare of adults and children at risk.

Apply now!