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- Tasks: Lead and mentor a team of carers to provide exceptional home care services.
- Company: Join Somerset Care, the largest not-for-profit care provider in the South West.
- Benefits: Enjoy 25 days holiday, employee assistance, and a rewarding work environment.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Level 3 in Care or equivalent with experience in Health and Social Care.
- Other info: Be part of a diverse team committed to high-quality care and community support.
The predicted salary is between 28000 - 36000 £ per year.
This job is located in Wiltshire & BaNES and is a home care role with a salary of £32,276.33. Somerset Care is an award-winning not-for-profit care provider across the South West. Our core community teams support those who choose to live at home, helping customers remain as independent as possible.
Our mission is to support people to live the life they choose, underpinned by our four core values:
- Connecting with people
- Making a difference
- Doing the right thing
- Embracing change
Join our Care Home Team as the Team Manager for our Wiltshire and BaNES Community Services. The role of Team Manager is key to our home care operation and involves:
- Mentoring, developing, and reviewing your team of carers.
- Supporting the work of the team, including monitoring performance and service delivery.
- Ensuring effective communication with staff, customers, and others as appropriate.
- Working with the Registered Manager to promote and grow the service.
- Partnering with the recruitment team to onboard new staff efficiently.
- Responding to referrals within 24 hours and providing advice to customers.
- Undertaking quality monitoring visits and updating the Registered Manager.
- Ensuring the highest level of customer care is achieved.
- Building local links with key partners.
- Supporting the Registered Manager to maintain CQC compliance.
- Reporting and responding to safeguarding incidents efficiently.
- Manager on-call duties.
What you’ll need:
- Passion for making a difference.
- Level 3 in Care or Equivalent and experience in Health and Social Care.
- Proven ability to lead and engage a team.
- Effective communication skills.
- Understanding of general business procedures.
- Excellent IT skills.
- Experience in providing high levels of customer service.
- Awareness of good practice principles.
- Full UK Driving licence and access to own vehicle.
As a valued employee, you’ll have access to a range of benefits:
- 39 hours per week, weekend working and on-call.
- Permanent contract.
- 25 days Holidays plus Bank Holidays, additional days accrued after 5 years.
- Employee Assistance Programme.
- Free DBS check.
- Reimbursement of Blue Light Card.
- Access to earnings before payday via Wagestream.
- Reward and recognition programmes.
- Refer a Friend Bonus - £350 per person referred.
Somerset Care Limited is committed to equality, diversity, and inclusion among our workforce. We are an Equal Opportunity employer and welcome applications from all individuals. An Enhanced DBS check will be undertaken for this position.
Apply now!
Team Manager - Wiltshire and BaNES in Melksham employer: Somerset Care
Contact Detail:
Somerset Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Manager - Wiltshire and BaNES in Melksham
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector, especially those who might know about openings at Somerset Care. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for the interview by researching Somerset Care’s values and mission. Think about how your experience aligns with their commitment to quality care and community support. Show them you’re not just a fit for the role, but for their culture too!
✨Tip Number 3
Practice your responses to common interview questions, especially around leadership and team management. Use examples from your past experiences to demonstrate how you’ve made a difference in your previous roles.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Team Manager - Wiltshire and BaNES in Melksham
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for making a difference shine through. We want to see how you connect with our mission and values, so share personal experiences that highlight your commitment to care.
Tailor Your CV: Make sure your CV is tailored to the Team Manager role. Highlight your leadership experience and any relevant qualifications in Health and Social Care. We love seeing how your skills align with what we’re looking for!
Be Clear and Concise: Keep your written application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your strengths and suitability for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Somerset Care
✨Know Your Values
Before the interview, take some time to familiarise yourself with Somerset Care's core values: Connecting with people, Making a difference, Doing the right thing, and Embracing change. Be ready to share examples of how you've embodied these values in your previous roles.
✨Showcase Your Leadership Skills
As a Team Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare specific examples of how you've successfully mentored or developed team members in the past, and be ready to discuss your approach to performance monitoring and service delivery.
✨Communicate Effectively
Effective communication is key in this role. Practice articulating your thoughts clearly and concisely. Think about how you would handle difficult conversations or complaints, and be prepared to discuss your strategies for maintaining open lines of communication with staff and customers.
✨Understand the Care Sector
Brush up on your knowledge of the health and social care sector, particularly in relation to compliance and best practices. Be ready to discuss your understanding of CQC compliance and how you would ensure high-quality care delivery in your team.
