Office Manager - Green Tree Court, Exeter

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Role type: Care Home

INTERNAL APPLICATIONS ONLY

There is a closing date of Friday 16th January 2026

Do you like to connect with people, make a difference and do the right thing?

Somerset Care is an award-winning not-for-profit care provider across the South West. When people think about care, they think of the Somerset Care Group.

Green Tree Court became part of the Somerset Care Group in 2024.

We are proud to state that we are a disability confident employer.

Everything we do at Somerset Care is underpinned by our four core values:

• Connecting with people
• Making a difference
• Doing the right thing
• Embracing change

By living these values, we ensure that we keep our commitment to delivering high-quality, tailored care to support and enrich the lives of our customers.

Join our Care Home Team in Exeter. Green Tree Court located in Exeter is a luxury, 68-bedroom care home which has achieved the Stirling Gold Standard for dementia design. The home provides a comfortable, safe, stylish environment, for those requiring expert dementia support and nursing care.

Purpose of the role

To provide clerical and administrative support to the Administrator and Home Director.

Key responsibilities of the role

• Carry out general administration and typing for the Home Director.
• and procedures.
• Responsible for sales activity for the home.
• Talking to potential new residents over the phone, and providing informative and welcoming tours of the home.
• Respond to sales enquiries..
• Engage with residents and relatives to understand their experience and requirements.
• When Resident arrive, being the contact and re
• Assist in accurately recording and updating information on employees personal records with regard to confidentiality.
• Assist in inputting and updating payroll records, enabling accurate information to be available for the payroll department within the given time scales.
• Assist in ordering and distribution of uniforms and name badges to staff as per company policy, ensuring they are within budget. Assist in maintaining rechargeable expense accounts / extra\’s for residents.
• Assist in maintaining the filing system accurately.
• Assist in the recording of the purchase ledger by inputting purchase orders, delivery notes and invoices.
• Assist in the management of petty cash monies in accordance with company policy
• To answer all telephone calls and greet visitors promptly, courteously and efficiently. Offer refreshments and ensure that they are delivered to the visitor.
• Ensure that the reception area is tidy and presentable at all times.
• Order newspapers and sort / deliver mail and newspapers to residents.
• Accompany all visitors to the appropriate employees or resident. Accompany new residents and relatives to appropriate rooms.
• Assist with enquiries regarding the Home and showing prospective clients and families around the Home.
• Deputise in the absence on the Administrator as required.

This list is not exhaustive and you may be required to undertake additional tasks from time to time.

As a valued employee, you\’ll have access to a range of benefits:

• Full company induction, ongoing training to gain Nationally recognised Health and Social Care qualifications plus the opportunity to start an Apprenticeship.
• Full time opportunity
• Blue Light Card – provides access to more than 15,000 discounts from large national retailers to local businesses!
• Wellbeing support available, covering a wide range of support services and events.
• Reward and recognition – Bright Sparks, Somerset Care Group Awards, Long Service Awards
• Refer a Friend Bonus – £350 per person you refer (Uncapped and paid on successful appointment)

Somerset Care Limited is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. We are an Equal Opportunity employer and welcome applications from all individuals. As this position involves \”regulated activity\” (as defined by the Safeguarding Vulnerable Groups Act 2006) an Enhanced DBS check will be undertaken.

It\’s a criminal offence for people who are barred from working in regulated activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with that particular group. Somerset Care is committed to the safeguarding and promoting the welfare of adults and children at risk.

Apply now!