At a Glance
- Tasks: Coordinate care services and manage rotas to ensure outstanding customer care.
- Company: Way Ahead Care, a trusted provider since 1994, part of Somerset Care Group.
- Benefits: Competitive pay, free training, enhanced leave, and employee discounts.
- Other info: Join a supportive team that values connection and positive change.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Experience in care, strong communication, and organisational skills required.
The predicted salary is between 7 - 15.3 £ per hour.
Join Way Ahead Care, a trusted care provider since 1994 and a part of the Somerset Care Group. Play a vital role in ensuring our customers receive outstanding care every day. If you have a care background, strong organisational skills, and enjoy coordinating people and services, this could be the perfect role for you.
What You’ll Do
- Manage and maintain care rotas, ensuring all visits are covered by suitably matched carers.
- Respond to staffing changes, absences, and customer needs quickly and effectively.
- Be the first point of contact for care staff, managers, and customers regarding service delivery.
- Ensure rotas comply with employment legislation and health & safety requirements.
- Support continuity of care and help deliver an exceptional customer experience.
What We’re Looking For
- Previous experience in a care setting (essential)
- Excellent telephone and communication skills
- Strong IT and organisational skills
- Experience supporting and motivating teams
- Ability to work in a fast‑paced environment and solve problems effectively
Hours of Work
Fixed 2‑week rolling rota, including alternate Saturdays. Week 1: Monday – 07.00 to 15.30, Tuesday – 10.30 to 18.00, Wednesday – 07.00 to 15.30, Thursday – 09.30 to 18.00, Friday – 09.30 to 18.00. Week 2: Monday – 07.00 to 15.30, Tuesday – 10.30 to 18.00, Wednesday – 07.00 to 15.30, Thursday – OFF, Friday – 09.30 to 18.00 and Saturday – 09.30 to 18.00/ or 07.00 to 15.30 (Rota dependent).
Benefits
- Competitive pay rates
- Enhanced Bank Holiday pay
- Free training and ongoing development
- Free Enhanced DBS
- Travel time paid at hourly rate
- Additional annual leave for long service
- Recommend a Friend bonus scheme
- Employee Assistance Programme
- Cycle to Work Scheme
- NEST Pension (5% employee / 3% employer)
- Blue Light Card discounts
At Way Ahead Care, our values are simple: Connecting with People, Making a Difference, Doing the Right Thing, and Embracing Change. If those values resonate with you, we’d love to hear from you. Apply today and help make a real difference in your local community.
Community Care Coordinator - Way Ahead Care in Taunton employer: Somerset Care Group.
Way Ahead Care is an exceptional employer that prioritises the well-being of both its employees and the community it serves. Located in Taunton, our supportive work culture fosters personal and professional growth through free training and development opportunities, while our competitive pay rates and additional benefits, such as enhanced bank holiday pay and a Recommend a Friend bonus scheme, ensure that our staff feel valued and rewarded. Join us in making a meaningful impact in people's lives every day.
StudySmarter Expert Advice🤫
We think this is how you could land Community Care Coordinator - Way Ahead Care in Taunton
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Somerset Care Group..
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Somerset Care Group.!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Somerset Care Group., will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Somerset Care Group. or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Community Care Coordinator - Way Ahead Care in Taunton
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Somerset Care Group.:Before hitting send, make sure to tailor your application specifically to Somerset Care Group.! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Somerset Care Group.
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
