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- Tasks: Manage claims portfolios and provide top-notch support to clients.
- Company: Dynamic claims handling company focused on customer satisfaction.
- Benefits: Hybrid work model, generous leave, and exclusive discounts.
- Why this job: Join a team where your communication skills can shine and make a difference.
- Qualifications: Passion for customer service and proficiency in Microsoft Office.
- Other info: Great opportunity for growth in a supportive environment.
The predicted salary is between 28800 - 43200 £ per year.
A claims handling company is looking for a Claims Handler to manage portfolios of claims through settlement. Candidates should have a passion for customer service, strong communication skills, and proficiency in Microsoft Office. The role includes providing excellent telephone and written support to clients and achieving key performance indicators.
Benefits include:
- a hybrid working model
- generous annual leave
- various discounts
Total Loss Claims Specialist – Hybrid Work & Growth in Newcastle upon Tyne employer: Somerset Bridge
Contact Detail:
Somerset Bridge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Total Loss Claims Specialist – Hybrid Work & Growth in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to people in the claims handling industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your communication skills! Since this role is all about providing excellent support, consider doing mock calls or writing sample emails. This will help you feel more confident when it comes to showcasing your abilities during interviews.
✨Tip Number 3
Research the company! Get to know their values and what they look for in a Claims Handler. This will not only help you tailor your responses but also show that you're genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles like the Total Loss Claims Specialist. Plus, you'll be one step closer to landing that hybrid work opportunity with great benefits!
We think you need these skills to ace Total Loss Claims Specialist – Hybrid Work & Growth in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through. Share examples of how you've gone above and beyond to help clients in the past – it’ll show us you’re the right fit for our team!
Highlight Your Communication Skills: Strong communication is key in this role, so make sure to showcase your written and verbal skills. Use clear, concise language in your application and consider including a brief example of a successful interaction with a client.
Demonstrate Your Microsoft Office Proficiency: Since we value proficiency in Microsoft Office, mention any relevant experience you have with these tools. Whether it's creating reports or managing spreadsheets, showing us your skills will give you an edge!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Somerset Bridge
✨Know Your Claims Inside Out
Before the interview, brush up on your knowledge of total loss claims and the claims handling process. Familiarise yourself with common scenarios and how you would handle them. This will show your passion for the role and your commitment to customer service.
✨Show Off Your Communication Skills
Since strong communication is key for this position, practice articulating your thoughts clearly. Consider doing mock interviews with a friend or family member. Be prepared to demonstrate how you would provide excellent telephone and written support to clients.
✨Get Comfortable with Microsoft Office
Proficiency in Microsoft Office is a must, so make sure you're familiar with the tools you'll be using daily. Brush up on Excel for data management and Word for documentation. You might even want to prepare a quick example of how you've used these tools in past roles.
✨Understand Key Performance Indicators (KPIs)
Research what KPIs are relevant to claims handling and think about how you can meet or exceed them. Be ready to discuss how you’ve achieved targets in previous jobs, as this will demonstrate your ability to thrive in a performance-driven environment.
