Somerset Bridge Group in Newcastle is seeking a Service Desk Analyst to join our fixed-term IT Service Desk. You will provide 1st and 2nd line IT support, log tickets, and ensure SLA targets are met while delivering secure, user-friendly help.
You will work on PCI/CDE compliance, support VIP users, assist with infrastructure tasks, maintain CMDB assets, and contribute to knowledge base and training for end users.
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Hybrid IT Service Desk Analyst - VIP Support & Security in North East employer: Somerset Bridge Group
Join a forward-thinking recruitment firm in Bristol that values flexibility and employee well-being. With a strong emphasis on professional development, this role not only allows you to manage the hiring process but also offers the chance to mentor junior staff in a supportive work culture. Enjoy generous leave, a pension scheme, and a discretionary bonus, making it an excellent opportunity for those seeking meaningful and rewarding employment.
