Senior IT Service Manager: Resilience & Incident Leader in Bristol

Senior IT Service Manager: Resilience & Incident Leader in Bristol

Bristol Full-Time 60000 - 80000 Β£ / year (est.) No working from home possible
Somerset Bridge Group

At a Glance

  • Tasks: Lead IT service support teams and manage major incidents for continuous improvement.
  • Company: Somerset Bridge Group, a forward-thinking tech company in Bristol.
  • Benefits: Hybrid working model, healthcare, and flexible hours for work-life balance.
  • Other info: Join a dynamic team with opportunities for professional growth.
  • Why this job: Make a real impact by ensuring IT services meet business needs and regulations.
  • Qualifications: Extensive experience in IT service management and strong communication skills.

The predicted salary is between 60000 - 80000 Β£ per year.

Somerset Bridge Group in Bristol is seeking a Senior IT Service Manager to oversee the delivery and continuous improvement of Technology Services. You will lead service support teams, manage major incidents, and ensure that IT services align with business and regulatory requirements.

The ideal candidate will have extensive experience in IT service management, ITIL practices, and excellent stakeholder communication. This role offers a hybrid working model and an extensive benefits package including healthcare and flexible working hours.

Senior IT Service Manager: Resilience & Incident Leader in Bristol employer: Somerset Bridge Group

Somerset Bridge Group is an exceptional employer located in the vibrant city of Bristol, offering a dynamic work culture that prioritises employee well-being and professional growth. With a hybrid working model and a comprehensive benefits package that includes healthcare and flexible hours, we empower our team to thrive both personally and professionally while contributing to meaningful IT service management initiatives.

Somerset Bridge Group

Contact Details:

Somerset Bridge Group Recruitment Team

We think you need these skills to ace Senior IT Service Manager: Resilience & Incident Leader in Bristol

IT Service Management
ITIL Practices
Stakeholder Communication
Incident Management
Service Delivery
Continuous Improvement
Regulatory Compliance