At Somerset Bridge Group, we are building a sustainable and innovative business focused on underwriting, broking and claims handling of UK motor insurance. We are committed to delivering transparent products and an efficient, fair service to our policyholders, placing customers at the heart of everything we do.
Department: Finance Management
Location: Bristol
Compensation: £24,984 / year
Responsibilities
Finance & Provider Reconciliation
- Investigate and resolve discrepancies between internal systems and finance providers
- Manage reporting exceptions, including declined policies and manual payment requirements
- Ensure accurate and timely reconciliation of financial data
Payment Processing & Adjustments
- Process atypical payments, including write-offs and financed case settlements
- Manage unpaid premiums, including referrals to collection agencies
- Review and action correspondence from debt management agencies
Operational Support
- Monitor system errors, incorrect data entries, and operational inconsistencies
- Investigate outstanding policy balances and issue appropriate customer communications (e.g., chasers and refunds)
- Manage daily administrative tasks, including inbox and diary management
- Collaborate with wider teams to provide insights, feedback, and support continuous improvement initiatives
Qualifications
- Strong problem‑solving skills with a keen eye for detail
- The ability to prioritise workloads and meet deadlines
- Confidence working with data, including experience using Microsoft Excel
- Excellent written communication skills
- The ability to collaborate effectively with a wide range of stakeholders, including international teams
- A proactive and self‑motivated approach, with the ability to quickly learn and retain new information
Benefits
- Hybrid working – 2 days in the office and 3 days working from home
- 25 days annual leave, rising to 27 days over 2 years’ service and 30 days after 5 years’ service. Plus bank holidays!
- Discretionary annual bonus
- Pension scheme – 5% employee, 6% employer
- Flexible working – we will always consider applications for those who require less than the advertised hours
- Flexi‑time
- Healthcare Cash Plan – claim cashback on a variety of everyday healthcare costs
- Electric vehicle – salary sacrifice scheme
- Exclusive retailer discounts
- Professional wellbeing, health & fitness app – Wrkit
- Enhanced parental leave, including time off for IVF appointments
- Religious bank holidays – use these days on other occasions throughout the year
- Life Assurance – 4 times your salary
- 25% car insurance discount
- 20% travel insurance discount
- Cycle to Work scheme
- Employee referral scheme
- Community support day
