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- Tasks: Assist in the smooth operation of sports facilities and provide excellent customer support.
- Company: Join Sheffield Hallam's Sport Operations Team, passionate about transforming lives through sport.
- Benefits: Enjoy a competitive salary, pension scheme, and opportunities for career growth.
- Why this job: Be part of a dynamic team supporting athletes and the community while gaining valuable experience.
- Qualifications: Proactive attitude, strong communication skills, and a passion for sports and fitness.
- Other info: Flexible working arrangements available; we welcome diverse applicants.
The predicted salary is between 22000 - 26000 £ per year.
Facilities Operations Assistants (Sport)
Working within the Sport Operations Team, you will be assisting the onsite Duty Supervisor to support safe and efficient provision of Sport Hallam facilities and services.
Location: Sheffield – Various Sports Facilities across the Service, S1 1WB
Contact Name: Richard North
Contact Email: r.north@shu.ac.uk
Salary £25,804 to £26,707 per annum, depending on experience
Hours: Full Time
Contract: Permanent
Placed On Tue 16th September, 2025
Closes 11:00pm – Sun 28th September, 2025
Job Reference 113887
About Facilities Operations Assistants (Sport)
As a Facilities Operations Assistant, you will play an important part in delivering excellent student and customer support to all our stakeholders. You will support day-to-day operations on a range of on and off Campus facilities. This will include:
- Monitoring safe practice for indoor sports activities.
- Setting up equipment for indoor sports activities and outdoor pitches.
- Some basic domestic and housekeeping duties.
- Hospitality and front of house service.
We are looking for someone who is proactive and will contribute effectively to a can-do culture. You will enjoy seeking solutions to problems and challenges, working dynamically and being flexible in line with service need. This role presents an opportunity to work with a wide selection of people including sports professionals and elite athletes, coaches, members of the community and complete beginners who are new to sport, fitness and/or physical activity, so being personable and supportive to a diverse range of needs is essential.
At the heart of our offering, you will need to demonstrate high standards of customer service, excellent communication skills and be able to work collaboratively across the whole staff team.
Shift pattern
These roles require the successful candidates to work regular patterns of shift work, at a variety of venues.
Some degree of flexibility to those listed may be available, and job share will be considered. Please email Richard North (Sports Operations Manager) prior to application if you want to discuss anything: r.north@shu.ac.uk
The Sport Services Team
Sport Hallam sits within Student Success, responsible for operating four sport facilities including:
- Sheffield Hallam Sports Park
- Sheffield Hallam City Athletics Stadium
- City Gym
- Pearson Gym
We also offer a wide range of sport and physical activity programmes and services for our students, staff and local community. With a team of approximately 45 contracted members of staff, with a further support team of 60+, you will become part of a workforce passionate about transforming lives through sport and physical activity.
For more information please see our website page.
We offer a diverse range of benefits and opportunities to pursue a rewarding and fulfilling career in a supportive environment.
You will be contractually enrolled into the Local Government Pension Scheme (LGPS) – one of the largest and most generous defined benefit pension schemes in the country. Find out more about the LGPS. If you are, or have been, a recent member of the Universities Superannuation Scheme (USS) directly prior to joining us, you can choose to opt out of the LGPS and remain in the USS. Please contact the Pensions team to discuss options available.
For this job, we particularly welcome applications from minority ethnic applicants who are underrepresented in this area/ this type of job at Sheffield Hallam. The role is not eligible for sponsorship under the Skilled Worker route so if you are an international applicant, you will need to ensure you have an appropriate visa to evidence the necessary right to work in the UK.
We welcome applications for job-share, part-time and flexible working arrangements. To find out more, take a look at our guide to applying.
Please use the supporting statement template included with the vacancy listing on our website, when submitting your application!
Accessibility: We are committed to ensuring our materials are accessible to all. If you encounter any accessibility barriers or have suggestions for improvement please contact us using our web accessibility report form. Your feedback helps us enhance our accessibility efforts and improve our services.
Somerset Activity & Sports Partnership is not responsible for the accuracy of information provided by third-parties and accepts no liability relating to any information contained on the site. If any contact details have been provided, it is recommended that you contact them directly.
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Facilities Operations Assistants (Sport) employer: Somerset Activity and Sports Partnership
Contact Detail:
Somerset Activity and Sports Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Operations Assistants (Sport)
✨Tip Number 1
Get to know the facilities and services we offer at Sheffield Hallam. Familiarise yourself with our sports venues and the types of activities we run. This will help you stand out during interviews as someone who’s genuinely interested in contributing to our team.
✨Tip Number 2
Network with current staff or volunteers at our facilities. Reach out on social media or attend local events to connect with people already in the sport operations field. They can provide insider tips and might even put in a good word for you!
✨Tip Number 3
Prepare for your interview by thinking about how you can demonstrate a proactive attitude. We love candidates who can show they’re ready to tackle challenges head-on and contribute to our can-do culture. Have examples ready that showcase your problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and are familiar with our processes.
We think you need these skills to ace Facilities Operations Assistants (Sport)
Some tips for your application 🫡
Show Your Passion for Sport: When writing your application, let us see your enthusiasm for sport and physical activity. Share any relevant experiences or roles that highlight your commitment to promoting a healthy lifestyle and supporting others in their fitness journeys.
Tailor Your Supporting Statement: Make sure to use the supporting statement template provided on our website. This is your chance to shine! Tailor your responses to reflect how your skills and experiences align with the role of Facilities Operations Assistant, especially in customer service and teamwork.
Be Personable and Approachable: Since you'll be working with a diverse range of people, it's important to convey your ability to connect with others. Use your application to demonstrate your communication skills and how you can create a welcoming environment for everyone involved in sports activities.
Check Your Application Before Submitting: Before hitting that submit button, take a moment to review your application. Look out for any typos or errors, and ensure that all required information is included. A polished application shows us that you pay attention to detail and care about making a great impression!
How to prepare for a job interview at Somerset Activity and Sports Partnership
✨Know Your Role
Familiarise yourself with the specific duties of a Facilities Operations Assistant. Understand the importance of safety in sports activities and be ready to discuss how you would ensure a safe environment for all users.
✨Show Your People Skills
Since you'll be interacting with a diverse range of individuals, prepare examples that showcase your excellent communication and customer service skills. Think about times when you've successfully supported someone or resolved a conflict.
✨Demonstrate Flexibility
This role requires adaptability, so be prepared to discuss how you've handled changing situations in the past. Highlight your proactive approach to problem-solving and your willingness to take on various tasks as needed.
✨Ask Thoughtful Questions
At the end of the interview, ask questions that show your interest in the team and the facilities. Inquire about the types of events held at the venues or how the team collaborates to enhance the user experience. This shows you're genuinely interested in contributing to their success.