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For Companies At a Glance
- Tasks: Oversee IT systems, assist with upgrades, and provide training and support.
- Company: Join Somers Forge Ltd, a leading manufacturer in the forging industry since 1866.
- Benefits: Enjoy free on-site parking, a company pension, and opportunities for professional growth.
- Why this job: Be part of a dynamic team that supports critical IT operations in diverse industries.
- Qualifications: Five years of IT experience and knowledge of operating systems and technologies required.
- Other info: Work in a secure environment with opportunities to contribute to cyber security initiatives.
The predicted salary is between 28800 - 43200 £ per year.
Overview
About The Role: This support person will oversee IT systems and assets, assist with upgrades and fixes, and provide training and support as needed. The ideal candidate will have extensive knowledge of computer hardware and software, network maintenance, and industry trends to keep us up to date and equipped to meet the growing demands of our defence customers.
Responsibilities
- Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware
- Handle business-critical IT tasks and system improvements
- Enable faster and smarter business processes and employee productivity
- Research and evaluate emerging technologies, hardware, and software
- Serve as the subject-matter expert supporting Windows, IOS and widely used software and applications, such as Microsoft, Adobe, and Google Workspace
- Knowledge of Cyber Security, guidelines, procedures, standards, and controls
- Install, configure, and support workstation software, hardware, printers, and phones
- Ensure the companies 365 / SharePoint environment remains secure and develop as business needs require.
- Administration of Time and attendance and several other business systems
- Assist with Mobile device management
- Work on IT projects which may include documentation, training, testing and Implementation
- Ensure application and software upgrades are completed to maintain security compliance
- Assist in supporting the companies Infor ERP business solution
- Assist in Cyber security matters and support ongoing Cyber Security Essentials + accreditations are maintained
- Help lead employee training to prevent phishing and other forms of cyberattack
- Cyber Security Awareness & checks
- Understand the intention behind Company policies to a degree to be able to advice/contribute on new procedures or problems
- Asset Database management
Required Skills
- Five years of experience in IT
- Knowledge of operating systems, equipment and technologies
- Work and liaise with 3 rd parties on tasks
- Ability to obtain BPSS and SC
Preferred Skills
- Experience in a secure and/or manufacturing environment
- ITIL v4 Foundation
- Professional certifications
- Free on-site parking
- Company pension
Company Overview
Founded in 1866, Somers Forge Ltd is a leading open die forging and machining company based in Halesowen. We manufacture components ranging from 1 kg to 80 tonnes, serving a wide range of industries including Defence, Marine, Oil & Gas, Nuclear, Aerospace, and more. With extensive expertise in forging, heat treatment, machining, and testing, we provide precision-driven solutions to meet the diverse needs of our global clients.
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Information Technology Technician employer: Somers Forge Ltd
Contact Detail:
Somers Forge Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Technology Technician
✨Tip Number 1
Familiarise yourself with the latest trends in IT, especially those related to Cyber Security and emerging technologies. This knowledge will not only help you during interviews but also demonstrate your commitment to staying current in a rapidly evolving field.
✨Tip Number 2
Network with professionals in the defence and manufacturing sectors. Attend industry events or join online forums where you can connect with others in the field. This could lead to valuable insights and potential referrals for the position.
✨Tip Number 3
Prepare to discuss specific examples of how you've handled IT challenges in previous roles. Be ready to explain your problem-solving process and how you’ve contributed to improving IT operations, as this will showcase your hands-on experience.
✨Tip Number 4
Research Somers Forge Ltd and their specific IT needs. Understanding their business model and the industries they serve will allow you to tailor your conversation and show how your skills align with their goals.
We think you need these skills to ace Information Technology Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT, particularly focusing on your knowledge of operating systems, hardware, and software. Include specific examples of how you've maintained IT operations or supported users in previous roles.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your understanding of the defence industry and how your skills align with the responsibilities listed in the job description, such as cyber security and system improvements.
Showcase Relevant Skills: Clearly outline your technical skills related to Windows, IOS, and widely used software like Microsoft and Google Workspace. If you have any certifications, especially in Cyber Security or ITIL, make sure to mention them prominently.
Demonstrate Problem-Solving Abilities: Provide examples in your application of how you've successfully handled IT challenges in the past. This could include troubleshooting issues, implementing upgrades, or training staff on new technologies, which are key aspects of the role.
How to prepare for a job interview at Somers Forge Ltd
✨Showcase Your Technical Expertise
Be prepared to discuss your extensive knowledge of computer hardware and software. Highlight specific experiences where you've successfully maintained IT systems or handled upgrades, as this will demonstrate your capability to meet the demands of the role.
✨Understand Cyber Security Fundamentals
Since the role involves supporting cyber security measures, brush up on relevant guidelines and procedures. Be ready to explain how you've contributed to maintaining security compliance in previous positions, as this will show your commitment to protecting company assets.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've tackled business-critical IT tasks or system improvements. Discuss any challenges you faced and how you resolved them, as this will illustrate your ability to enable smarter business processes and enhance employee productivity.
✨Familiarise Yourself with Emerging Technologies
Research current trends in IT and be ready to discuss how they could benefit the company. Showing that you're proactive about evaluating new technologies will highlight your dedication to keeping the organisation equipped for future challenges.