At a Glance
- Tasks: Lead and optimise TikTok Shops for various brands, driving sales and performance.
- Company: Join Somerce, a vibrant TikTok Shop agency in London, passionate about e-commerce innovation.
- Benefits: Enjoy flexible remote work, team socials, and access to innovative brands.
- Other info: Be part of a supportive team focused on growth and success.
- Why this job: Make a real impact in a fast-paced environment while expanding your skills.
- Qualifications: 2+ years in marketplace management with strong e-commerce knowledge.
The predicted salary is between 36000 - 60000 £ per year.
Somerce is a vibrant, fast-growing TikTok Shop agency based in London. We help brands grow their presence and maximise sales on TikTok by managing and scaling their shop. Our team is passionate about innovation in e-commerce and obsessed with performance. We are now looking for an experienced Marketplace Manager to lead the success of multiple TikTok Shops in our client portfolio. This role is ideal for someone who thrives on the operational, strategic, and commercial aspects of marketplace growth. You will be responsible for the end-to-end management of TikTok Shops - from optimising product listings and managing inventory to driving revenue through affiliate networks and data-led performance improvements.
Key Responsibilities
- TikTok Shop Operations
- Oversee the daily management of multiple TikTok Shops across various clients.
- Ensure accurate product listings, seamless order flows, and promotion setup.
- Manage inventory, pricing, and merchandising to ensure optimal shop performance.
- Marketplace Strategy & Growth
- Develop and execute tailored TikTok Shop growth strategies for each brand.
- Analyse performance data, market trends, and platform developments to inform decision-making.
- Identify new sales opportunities, including product bundling, promotional tactics, and marketplace innovations.
- Affiliate Program Management
- Own and optimise affiliate centre setup and strategy for client shops.
- Recruit, onboard, and manage TikTok affiliates, including maintaining strong communication via Lark.
- Create compelling incentives and activation plans to drive affiliate sales.
- Build and nurture affiliate communities that align with brand goals.
- Performance Tracking & Optimisation
- Monitor and report on key KPIs such as conversion rate, GMV, AOV, and traffic sources.
- Leverage data to iterate and improve campaign and shop performance.
- A/B test offers, content, and shop layouts to improve results over time.
- Client Relationship Management
- Act as the main point of contact for client shop performance.
- Provide insights, recommendations, and regular performance updates.
- Educate clients on TikTok Shop best practices and new platform features.
- Cross-Functional Collaboration
- Work closely with content, paid media, and influencer teams to ensure seamless alignment.
- Collaborate with creators and affiliate partners to drive awareness and sales.
About You
- 2+ years of experience managing marketplace storefronts.
- Strong understanding of e-commerce KPIs, operational levers, and platform mechanics.
- Experience building and managing affiliate or creator programs.
- Commercial mindset with a data-first approach to decision-making.
- Excellent communication and stakeholder management skills.
- A self-starter who thrives in a fast-moving, results-driven environment.
Why join Somerce?
You will have the opportunity to work in a fast-paced, growth-driven environment where your work will directly impact clients' success. If you are looking to expand your skills, work on innovative campaigns, and be part of a talented and supportive team, Somerce is the place for you.
Benefits
- Flexible remote working
- "Work from anywhere" policy for overseas work
- Regular team socials
- Access to a wide variety of innovative brands and creators
E-commerce Manager / Social Commerce Manager in London employer: Somerce
Somerce is an exceptional employer that fosters a dynamic and innovative work culture, perfect for those passionate about e-commerce and social media. With a focus on employee growth and development, team members enjoy high levels of ownership in their roles and the opportunity for rapid career progression. Located in vibrant cities like London and Manchester, employees benefit from a hybrid work model that promotes work-life balance while engaging with leading brands in the beauty, fashion, and lifestyle sectors.
StudySmarter Expert Advice🤫
We think this is how you could land E-commerce Manager / Social Commerce Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the e-commerce and TikTok space. Attend events, join online forums, and connect with industry professionals on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past successes in managing marketplace storefronts or affiliate programs. Use data to highlight your achievements and make it easy for potential employers to see what you can bring to the table.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you admire, like Somerce, and express your interest in working with them. A well-timed email can set you apart from the crowd.
✨Tip Number 4
Stay updated on trends! Follow e-commerce news and TikTok updates to keep your knowledge fresh. This will not only help you in interviews but also show potential employers that you're genuinely passionate about the industry.
We think you need these skills to ace E-commerce Manager / Social Commerce Manager in London
Some tips for your application 🫡
Show Your Passion for E-commerce:When writing your application, let your enthusiasm for e-commerce shine through! We want to see how you can bring innovation and performance to the table, especially in the TikTok space.
Tailor Your Experience:Make sure to highlight your relevant experience managing marketplace storefronts. We love seeing specific examples of how you've driven growth and optimised performance in previous roles.
Data-Driven Decision Making:Since we’re all about leveraging data, include any instances where you've used analytics to inform your strategies. Show us how you’ve tracked KPIs and improved results based on insights!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Somerce.
How to prepare for a job interview at Somerce
✨Know Your TikTok
Familiarise yourself with TikTok's features and trends. Understand how brands are leveraging the platform for e-commerce. Bring examples of successful campaigns you've seen or worked on to showcase your knowledge.
✨Data is Your Best Friend
Be prepared to discuss key performance indicators (KPIs) relevant to e-commerce, like conversion rates and average order value. Show how you've used data to drive decisions in past roles, and be ready to suggest data-led strategies for Somerce.
✨Showcase Your Affiliate Experience
If you've managed affiliate programs before, highlight your experience in recruiting and nurturing affiliates. Discuss any creative incentives you've implemented that drove sales, as this aligns perfectly with the role's responsibilities.
✨Be a Team Player
Somerce values collaboration, so be ready to talk about how you've worked with cross-functional teams in the past. Share specific examples of how you’ve aligned marketing efforts with content creators or other departments to achieve common goals.
